DressLily Questions & Answers

Dear Penelope F. Thank you for your message. We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave You may check our certificates on the main page http://www.dresslily.com/ We are aware that we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Here is link: http://support.dresslily.com/ Thank you for your understanding. Best Regards Dresslily Customer Service

Dear Tracy S. Thanks for your message. All the price are US dollars. You can contact our support center if you have other issues. Here is link: http://support.dresslily.com/ Best Regards Dresslily Customer Service

Dear Gail T. Thank you so much for your important feedback. Hi, please kindly note that the order number is not right, our order number should be 16 number and L at first letter. Would you mind sending us your valid order number or email address? If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us. Here is link: http://support.dresslily.com/ Thank you very much for your kind support in our work in advance! Best Regards Dresslily Customer Service

Dear Horses L. Thank you for your message. You can choose expedited shipping if you want to received your order earlier. This is the link about shipping: http://www.dresslily.com/m-article-id-39.htm You can contact us if you have any issues. Here is link: http://support.dresslily.com/ Thank you for your cooperation. Yours sincerely, Dresslily.com Customer Service

Dear Candace B. We really want to help you. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Yours sincerely, Dresslily.com Customer Service

Dear Amanda D. Thank you for your message. All the items are shipped from China. You can contact us if you have any issues. Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Yours Sincerely Dresslily Customer Service

Dear marko s. Thank you for your valuable feedback. We very much regret issue and are fully committed to resolving it to your satisfaction. Would you mind send email to our support center? Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

Dear seela p. Thanks for your message. We are really sorry that there are many bad reviews about us. We will try our best to do it better. You can contact us if you have any issue. Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

Dear Laurie C. Thanks for your message. We will try our best to help you after we checked the detail information. Would you mind send email to our support center if you have other issues? Here is link: http://support.dresslily.com/ We will help you after we received the information. Best Regards Dresslily Customer Service

Dear Steven P. Thanks for your messages. As you know, we need the detail information to check the issue. We will try our best to help you after we checked the detail information. Please contact us if you have any issues. Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service