Dear Yvette L,

Thank you for your inquiry.

Total delivery time= processing time+shipping time
1. Processing time:
All Dresslily products require a processing time.
It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped with 24H.
2.The shipping time depends on the shipping method you choose when you place the order.
For more details please check: http://www.dresslily.com/m-article-id-39.htm

Please indicate your order number to our support center. We will check it for you.
Thank you.
Dresslily Customer Support Team

First of all you need a phone number that customers can get through on! Second of all I'm missing a Snow Wolf Coral Fleece Door Entrance Bath Rug! Order number LLP1710171201174025