Here’s what buyers have asked with answers from DressLily staff and previous consumers.
819
questions answered
0%
answered within 1 day
Question:
Where are the items shipping from?
Answer:
Dear Amanda D.
Thank you for your message.
All the items are shipped from China.
You can contact us if you have any issues.
Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Yours Sincerely
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Susan H.
Thanks for your messages.
I am sorry to tell you that there is no phone in our website now, we will improve it in the future.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Yours Sincerely
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Linda S.
Thank you so much for your important feedback.
We are really sorry that there are many ban reviews in our website.
We will try our bets to improve our service.
You can contact us if you have any issues.
This is the link: http://support.dresslily.com/
Thank you very much for your kind support in our work in advance!
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Camille S.
Thank you for your message.
DressLily is a leading international online fashion clothing and accessory store. Focusing on the very latest in affordable fashion styles, both attire and stunning accessories, we feature thousands of the newest product lines, providing maximum choice and convenience to our discerning clientele. We also aim to provide an extensive range of high quality, trendy fashion clothing together with a professional dedicated service to our valued customers from all over the world.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear marko s.
Thank you for your valuable feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear aspen t.
Thank you for your feedback.
We are really sorry that you want to return the items.
Please offer us valid order number or email dress so that we could contact you to check it for you.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/
Thanks for your support and kind understanding.
Yours Sincerely
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear no n.
Thank you for your message.
We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave
You may check our certificates on the main page http://www.dresslily.com/
We are aware that we need to improve on some aspects.
Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer.
Please let me know if you have any questions, we are always here to help.
Here is link: http://support.dresslily.com/
Thank you for your understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear seela p.
Thanks for your message.
We are really sorry that there are many bad reviews about us.
We will try our best to do it better.
You can contact us if you have any issue. Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Karen S.
Thanks for your messages.
As you know, we need the detail information to check the issue.
We will try our best to help you after we checked the detail information.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Singer h.
Thank you for your feedback.
We are really sorry that you want to return the items.
Please offer us valid order number or email dress so that we could contact you to check it for you.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/
Thanks for your support and kind understanding.
Yours Sincerely
Dresslily Customer Service
By CustomerService R., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?