Here’s what buyers have asked with answers from DressLily staff and previous consumers.
819
questions answered
0%
answered within 1 day
Answer:
Dear stephanie w.
Thank you for your valuable feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Yours Sincerely
Dresslily Customer Service
By CustomerService R., over a year old
Question:
How do I cancel an order
Answer:
Dear Teri R.
Thank you for your feedback.
We are really want to help to solve your problem.
Please offer us valid order number or email dress so that we could contact you to check it for you.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./
Thank you for your cooperation.
Yours sincerely,
Dresslily.com Customer Service
By CustomerService R., over a year old
Answer:
Dear Candy T.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./
We would study your case carefully and resolve it there and we are now awaiting for your reply.
Appreciate your cooperation and kindly understanding in advance!
Yours Sincerely
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear lisa M.
Thanks for your message.
We have many postive reviews too.
Please contact us if you have any issues, we will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Raul m.
Thank you for your important feedback and for letting us about your experience with us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please kindly connect with us with stating your order number and your issue in details. Here is link: http://support.dresslily. Com/
Thank you for your cooperation.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear linda g.
Thank you for your feedback.
We are really want to help to solve your problem.
Please offer us valid order number or email dress so that we could contact you to check it for you.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./
Thank you for your cooperation.
Yours sincerely,
Dresslily.com Customer Service
By CustomerService R., over a year old
Answer:
Dear Natalie C.
Thank you for your valuable feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Yours Sincerely
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Sherry N.
Thanks for your message.
I am sorry to tell you that there is no phone in our website now.
We will improve it in the future.
Please contact us if you have any issues, we will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Adrielle C.
Thank you for your valuable feedback.
You can return the item if the item did not fit.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Yours Sincerely
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Ear Charles G.
Thank you for notifying us of your complaint.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
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