Dear Raul m.

Thank you for your important feedback and for letting us about your experience with us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please kindly connect with us with stating your order number and your issue in details. Here is link: http://support.dresslily. Com/
Thank you for your cooperation.
Best Regards
Dresslily Customer Service