DressLily
Questions & Answers

Dearpeggy c. Thank you for your messages. We very much regret issue and are fully committed to resolving it to your satisfaction. Therefore, please connect with us by private message with your order number and stating your issue. Here is link: http://support.dresslily.com/ Once again we apologize for any inconvenience we may have caused. Thank you very much for your cooperation. Yours Sincerely Dresslily Customer Service

Dear michael m. We want to start by extending our thanks to you for providing your extremely valuable feedback to us. We regret any inconvenience or frustration that your experience has caused you. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./ We would study your case carefully and resolve it there and we are now awaiting for your reply. Appreciate your cooperation and kindly understanding in advance! Yours Sincerely Dresslily Customer Service

Dear Bea J. Thank you for your valuable feedback. We very much regret issue and are fully committed to resolving it to your satisfaction. We are checking the detail information about your package. Please wait patiently for it. Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

Dear Lauren R. Thank you for your valuable feedback. We very much regret issue and are fully committed to resolving it to your satisfaction. Would you mind send email to our support center? Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

Dear Patricia V. Thanks for your message. We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave Please contact us if you have any issues, we will try our best to help you. Would you mind send email to our support center? Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

Dear Connie P. Thanks for your message. I am sorry to tell you that there is no phone in our website now, we will improve it in the future. Please contact us if you have any issues, we will try our best to help you. Would you mind send email to our support center? Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

Dear Bridget H. Thanks for your message. I am sorry to tell you that there is no phone in our website now, we will improve it in the future. Please contact us if you have any issues, we will try our best to help you. Would you mind send email to our support center? Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

Dear Kelley S., Thanks for your message. It usually cost 10-25 business days if you did not pay for the shipping fee. We are really sorry that you did not received your package. As it is peak season, your package maybe delayed. Please rest assured the item is still on its way. Could you please wait patiently for your order to arrive? Best Regards Dresslily Customer Service

DearKim R. Thank you for your important feedback and for letting us about your experience with us. We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with. Please kindly connect with us with stating your order number and your issue in details. Here is link: http://support.dresslily. Com/ Thank you for your cooperation. Best Regards Dresslily Customer Service

Dear stephen w. We want to start by extending our thanks to you for providing your extremely valuable feedback to us. We regret any inconvenience or frustration that your experience has caused you. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily. Com/ Please rest assured that we will check the information for you. Thank you very much for your kind support in our work in advance! Best Regards Dresslily Customer Service