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DriveTrain

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Overview

DriveTrain has a rating of 4.8 stars from 1,910 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DriveTrain most frequently mention customer service, and fast delivery. DriveTrain ranks 809th among Auto Parts sites.

Positive reviews (last 12 months): 97.7%
Positive
43
Neutral
0
Negative
1
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5,243 reviews

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Top Positive Review

“Fenders”

Cindy T.
9/8/24

Easy to navigate website. Product I needed was available. Great price. Shipping was fast. It's a 10 out of 10! Will shop with Drive Train again. Thank you for everything!

Date of experience: 9/8/24
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Top Critical Review

“OVER 30 DAYS”

DEEN B.
3/20/24

I ORDERED (1) one simple spacer on feb 19th and still have not received the product yet. I have received an email with a link that i can NOT use to let them know " have not received my product as of yet", called the 1888 number only to leave a message and no answer back yet!

Date of experience: 3/20/24
See critical reviews

Reviews (1,910)

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customer service (150)
Thumbnail of user scottv1508
Pennsylvania
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

My experience with Drivetrain America was outstanding! The website was incredibly easy to navigate, making it simple to find exactly what I needed. The component I purchased was very competitively priced, and the checkout process was quick and seamless. I was also pleasantly surprised when my item arrived sooner than expected, exceeding my delivery expectations. Overall, a fantastic experience—I'll definitely be back for future purchases!

Date of experience: November 1, 2024

Thumbnail of user cindyt229
California
2 reviews
0 helpful votes
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September 8th, 2024
Verified purchase

Easy to navigate website. Product I needed was available. Great price. Shipping was fast. It's a 10 out of 10! Will shop with Drive Train again. Thank you for everything!

Date of experience: September 8, 2024

Thumbnail of user jasonb3860
Tennessee
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Easy, the very best on phone customer service ever, super fast shipping, will definitely order from here again in the future

Date of experience: October 3, 2024

Thumbnail of user michealm204
Texas
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Website was easy to navigate, and I received my Order extremely fast excellent service will definitely be a return customer. Thank you.

Date of experience: November 1, 2024

Thumbnail of user billb3809
Ohio
1 review
0 helpful votes
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December 4th, 2024
Verified purchase

Everything as it should be. Right parts right price, good shipping.

Date of experience: December 4, 2024

Thumbnail of user dylanr370
New York
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

It was great and nice and easy to use and I got my package pretty fast

Date of experience: September 4, 2024

Thumbnail of user rolands230
New Jersey
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Great price and super fast shipping! When I need, I'll buy again from you guys. Thanks

Date of experience: October 2, 2024

Thumbnail of user leos359
Ohio
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

They had exactly what I needed and shipping was fast!

Date of experience: October 4, 2024

Thumbnail of user deang317
California
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

I ordered two shifter gaskets for a Spicer ES-43-5 transmission. The order arrived earlier than promised and contained the expected factory supplied gaskets. I would definitely shop DriveTrain again.

Service
Value
Shipping
Quality

Date of experience: June 19, 2024

Thumbnail of user burkes18
Iowa
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Company was very easy to work with, seal was of great quality and had 0 issues what so ever.

Date of experience: July 26, 2024

Thumbnail of user howardw419
Wyoming
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Easy I hope the material can handle the abuse it was easy to get the right product on line.

Date of experience: July 25, 2024

Thumbnail of user mikeh3314
Arizona
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

My order was prompt and exactly what I needed. Thanks You!

Date of experience: July 24, 2024

Thumbnail of user adryannahb
California
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

I like the product, very affordable and it keeps or documents dry

Date of experience: July 24, 2024

Thumbnail of user evera13
Texas
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Always a good experience buy from you guys thank you

Date of experience: July 4, 2024

Thumbnail of user kevinm4970
New York
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Everything I needed in stock and fast shipping. Hope to business again in the future

Date of experience: June 26, 2024

Thumbnail of user ronnieh278
Texas
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Parts were just what I order and got lots of help making sure I got the exact parts I needed! Thanks again

Date of experience: May 31, 2024

Thumbnail of user paulp2719
Alaska
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I found what I was looking for at a reasonable price and received it quickly.

Date of experience: June 13, 2024

Thumbnail of user shannonfleetservicesofutaho
Utah
1 review
0 helpful votes
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March 14th, 2024
Verified purchase

We buy 90% of our king pin sets here for a couple years now. Always ships really fast and always shows up much faster than we anticipate. Always packaged very well. Just all around a great company to work with! We appreciate you guys!

Date of experience: March 14, 2024

Thumbnail of user mariol424
North Dakota
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Great price and fast shipping! Parts were well packaged and communication was excellent!

Date of experience: May 22, 2024

Thumbnail of user roberts10569
New York
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Exact fit,
Simple fix.
Works as expected
Thanks.
$$$$$$$$$$$$$$$$$$$$$$$

Date of experience: May 24, 2024

Thumbnail of user deenb5
Nevada
1 review
0 helpful votes
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March 20th, 2024
Verified purchase
• Updated review

I ORDERED (1) one simple spacer on feb 19th and still have not received the product yet. I have received an email with a link that i can NOT use to let them know " have not received my product as of yet", called the 1888 number only to leave a message and no answer back yet!

Date of experience: March 20, 2024

Gone awol
March 11th, 2024
Verified purchase
• Previous review

I till have not received my product as of today@ 2;00 pm pst
*******814
If you want to talk to me directly

Date of experience: March 11, 2024

Thumbnail of user mikes6310
Mike S.
0 reviews
0 helpful votes
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February 26th, 2019
Verified purchase

Do not like your minimum order amount for free shipping. Your competitors only require $100 purchase for free shipping. I had to add items I did not really need right now to get to the $199.

If it had not been for the fact that one of the items I needed was not available from your competitors I would have ordered from them.

Date of experience: February 26, 2019

Thumbnail of user jbd35
JB d.
0 reviews
0 helpful votes
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June 29th, 2017
Verified purchase

Easy with PAyPal impossible directly with my credit card.
I am fully satisfied with Drivetrain America job.
It was rigth, fast and complete BUT I paid for a two days delivery and I received the parcel in 5 days.
FedEx France took 4 days to make the 110Km (70miles) from Paris Roissy Airport to my home.
It's crazy and stupid.
I hope that the seller will ask to FedEx to refund because of their lack of professionalism and the bad example they gave from a US or Int. Firm.

Regards

Date of experience: June 29, 2017

Thumbnail of user jordonp7
Washington
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

My package came damaged and was missing a bearing. I sent in photos. Customer service gave me a quick response and overnight shipped bearing for me. Thought that was great!

Date of experience: October 2, 2024

Thumbnail of user tomh2418
Illinois
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Seemed fine delivery was right on time and price seemed ok shipping I thought for the weight was kinda high

Date of experience: September 19, 2024

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