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on 10/10/15Ebay is a den of thieves. Even Ebay is evasive on complaints to answers. When looking for items, be sure to be fully informed to what you are shopping and use all that knowledge to cypher the listing, even then have found those that list items to be evasive on answers. Avoid ebay if possible!
It depends on the item that is being sold by the seller-figure on that if the seller is being truthful about the item they are selling, it has been used-every item I have sold as a seller I put down if it is new or used-black and white right on the description-have had a couple of bad instances where unscrupulous buyers have tried to rip me off by claiming the item they purchased was damaged upon receipt-figure safely that the item that you want is used, unless otherwise stated-it's the roll of the dice and personally if the seller is bad off enough to want to unload it and not be honest about the item they are selling-stay away from it-
Trust your gut when it says something isn't right-y chances are, it is
Good Luck
It's hard and you need to research your item to see if it's fake. All you have to is file a claim with paypal if your not satisfied and they will refund your money. I would never deal with ebay. They have a bunch of shill bidders to run up prices and dealing with there customer service sucks. Ebay is a company of greedy old people and no one sells cheap things on there any more because there fees are so hi. Try buying on www.bonanza.com the prices are cheaper and you can negotiate a price on there.
It should say new or used in the listing, problem is not everyone is honest. The issues you then have tend to outweigh the situation to resolve it, ie it's often more hard work to jump though the eBay hoops and navigate around the complexity of their processes than the item is worth or what your time is worth doing more productive things. You can vet the seller as mch as is reasonably practical but sooner or later you will get burnt. For me eBay is a mere shadow of its former self, to complicated in terms of how to use, processes and time to navigate around the complexity. Any company that has a +\~50% satisfaction rate should be doing all it can to get it way closer to 100% than it is. To me the fact that it's getting worst says it all, sadly.
It should list that it's used, but beware items are not always listed as used. Please take the time to ask seller any and all questions concerning the item you are buying. Some sellers will list used and fail to mention that their home isnt smoke free. Items from this environment stinks really bad and eBay will not support you with a return if item is listed used. Honest seller will disclose whether smoke free or not. Angain you can ask.
It should say at the top of the item description page, before the price/bid info... look for "used", pre-owned, "as is", even the word "vintage" can mean new/not new. If not there, then scroll down to check any for additional info from seller. Not all sellers add that info, but you can always message the seller for any missing info. If seller answers that item is new and you buy item based on that info, you can return item if seller didn't tell the truth... within reasonable amount of time.
In the last few years I've only had to return a very few items, always calling ebay customer service first to clear the way. There's also a complaint system in place which customer service can explain if necessary.
The timeliness of return is very important, especially if you're returning anything electronic.