eBay Questions & Answers

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Here’s what consumers have asked with answers from eBay staff and previous consumers.

44 questions answered
27% answered in 1 day
Question:

Has anyone bought a car off of ebay from someone? if so can you tell me if it's worth it or not. is it a scam? my friend found a car for sale and the seller goes through ebay to sell the car because they travel for work. they want her to send a money gram to the ebay buyer protection plan. the seller pays for the car to get shipped to her and if she doesn't like it then the seller pays for it to get shipped back and get a refund of her money. the money goes into an ebay trust account or somthing like that. when it gets dropped off to her she signs some papers or something. she has been looking for months and finally found the car she wants but doesn't know if that is the right idea or not.

Answer:

I would never buy a used car without seeing it in person and having it checked out.

By James W.
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Question:

How to distinguish whether ebay is selling 2nd hand products

Answer:

Check the feedback and see if there are negative reviews about items being 2nd hand.

By BILL R.
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Question:

Why does ebay violate their own feedback rules to is it to suit their commercial interests

Answer:

For their own purposes and to protect dishonest sellers. I was once an avid EBay shopper, but now avoid EBay. Buyer protection no longer exists. You buy at your own risk.

By Christine P.
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Question:

Are their products are authentic?

Answer:

Ebay sells nothing. You are dealing with private sellers. Some are good, some are not. The best way to determine this is to check the feedback. I personally never buy from anyone who has a feedback lower than 90%. 96% is considered bad, by Ebay. Take that with a grain of salt. Ebay management is nuts.

By Valerie F.
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Question:

I have sold a 2017 planner with detailed description and ten pictures. then a buyer wants to return but i don't offer returns. nevertheless, ebay states that i have to respond to the buyer or else it will hurt my record. how come? the buyer wants to return because she changed her mind, and still i must accept?? what is wrong with this place

Answer:

If you haven't already learned the hard way that Ebay is just pure bull$#*! when it comes to the sellers rights. When someone wants to send it back for any reason other than it doesn't work as described, you will be footing the bill. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. Yep, that's right. They will bill you the price of the label if you don't provide it. Either way, you are paying for it to get back to you. It's get better. You can't leave negative feedback for the buyer either. It's not an option NO MATTER

By Chris N.
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Question:

Is ebay becoming obsolete?

Answer:

For myself, will use ebay as a last resort. Ebay is a den of thieves. Had one seller send me a phone book and sex book in place of sander I won to show he sent item of weight and shipped so he could collect off paypal/ebay, found out this seller had ripped off many before ebay closed his "store/ ripoff factory" down. I know they claim to have separated ebay and paypal but my credit card company said its smoke and mirrors, that they still work together. Ebay is on their way out!

By BroC H.
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Question:

I am looking forward to buy htc 816 octa core phone from ebay, but because of less number of positive feedback's now i am totally confused. some said don't buy electronic goods from ebay,, some said the sellers are not honest and also a problem of delay in shipping. please tell me, whom should i believe now!

Answer:

Yes. You are right. All what people told you are correct. Don't trust ebay and the seller on ebay. Amazon much better than them. But anyway the best way to buy electronics from the local stores or official stores.

By Alayham A.
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Question:

Is it safe to buy a cheap go kart off ebay

Answer:

Depends on the seller. I wouldn't buy anything off ebay because there a crappy company.

By Greg L.
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Question:

How do i get a buyers reviews

Answer:

You can contact the seller and ask. Also look at their rating, if it's 99% then they will take care of you! For years, most of my shopping I do is from sellers off Ebay and mostly do great! Good luck!

By brian b.
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Question:

What if i do not like the product

Answer:

The correct thing to do is to email the seller and tell him you are not satisfied with the product and would like to return it for a refund. Most sellers will work with you. If after contacting the seller your problem is not resolved you than open a case with ebay that you the product is not satisfactory and you would like to return for a refund, Go to the seller first and give him a chance to make it right so it does not ruin his business.

By Shirley M.
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  • Where is the company located?

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