• Elite Insurance Group

Elite Insurance Group

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Overview

Elite Insurance Group has a rating of 4.4 stars from 140 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elite Insurance Group most frequently mention customer service, great experience, and new home. Elite Insurance Group ranks 1st among Home Insurance sites.

  • Service
    15
  • Value
    14
  • Quality
    36
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0

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40 reviews

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How would you rate Elite Insurance Group?
Top Positive Review

“Easy peasy!”

Jacob L.
8/7/22

I had been shopping around for insurance on my new car for quite a while, but was getting fed up with answering the same information for each and every website and getting a ton of calls, so I decided to call and was connected with Joseph. He answered all my questions in a direct and respectful way, while also helping me get the best deal. It was fast and painless, I will definitely be calling Joseph for all of my future insurance needs! If they keep hiring people like Joseph, I'm sure the business will go very very far!

Top Critical Review

“No one answers”

James M.
10/12/21

I called over and over again, trying to get someone. When I left a message, no one would call back. And, when they finally called back, I was in my car and couldn't talk to give them the info I needed to, so the agent called back and I didn't get the ring so, I had to call back. I didn't get to the agent in time. He was gone. Left several messages, and no callback. If it wasn't, I got my insurance through them I'd never use them as an agent.

Reviews (140)

Rating

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Other

Thumbnail of user jacobl436
1 review
1 helpful vote
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August 7th, 2022

I had been shopping around for insurance on my new car for quite a while, but was getting fed up with answering the same information for each and every website and getting a ton of calls, so I decided to call and was connected with Joseph. He answered all my questions in a direct and respectful way, while also helping me get the best deal. It was fast and painless, I will definitely be calling Joseph for all of my future insurance needs! If they keep hiring people like Joseph, I'm sure the business will go very very far!

Tip for consumers:
Ask for Joseph!

Products used:
Bought insurance through a broker

Thumbnail of user karenb4931
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

Nicholas was awesome! Finding out our insurance was ending at the end of this month was a little stressful. I called several companies trying to find coverage. Elite, and Nicholas were by far, the best, not only in terms of rates, but in knowledge and customer service as well. I highly recommend them!

Thumbnail of user elliotc56
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

I'm writing to give credit where credit is due. Adjectives such as patient, professional, personable are simply insufficient and barely scratch the surface regarding my incredible experience with "Ashley Robinson". I'd recommend your consideration, at the very least, to acknowledge this outstanding representative in the presence of her peers. I'd be pleased if you could also pass this along to Ashley. Thank you.

Thumbnail of user nayanar
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Whitney was warm, friendly and super responsive. The quotes from Elite helped speed up my decision making process a lot and pay half of what I would have paid if I had gone directly for quotes without comparing

Thumbnail of user annied120
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

I worked with Joseph, and he was able to find me a homeowners insurance policy that will save me over $1,600 annually! He also reached out to my lender immediately and we had everything changed on the loan in under 24 hours. I appreciate his time and effort to get this done so quickly!

Quality
Thumbnail of user tannerm54
1 review
0 helpful votes
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September 15th, 2021
Verified purchase

Andy reached out to me shortly after the inspection. At first, it seemed like too much info and I was a bit overwhelmed. After talking to several other agents and getting some more quotes, turn out Andy was by far the most approachable, knowledgeable, and he really was looking out for us. He helped us pick a policy that really fit the house we are buying. He did so well. I could not have asked for a better agent/assistant in this process (being this was my first time buying this house I really needed the assistance portion). I will definitely recommend him to any other home buyers!

Thumbnail of user timb1578
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

My experience was long, but well worth the time spent on the phone with my agent. He saved me quite a bit of money as I was moving from one state to another and helped me get everything ready for my new home.

Thumbnail of user christophera723
1 review
1 helpful vote
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March 24th, 2022
Verified purchase

Josh did an outstanding job finding me some insurance after being on the phone with other companies for a week straight. When I got on the phone with him he was very determined to make sure he was getting me the very best rate. He cutting insurance policy in half. He decently went above and beyond any other agent I have talked with!

Tip for consumers:
1234

Products used:
23t7

Service
Value
Quality
Thumbnail of user kevini240
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

Paul was the most knowledgeable, professional, and ethical insurance agent I have interacted with. He got me the best rate, the best coverage, and made it all super easy to boot. What else can you ask for?

Reason I chose this business:

Paul guided me through obtaining insurance for a class a motor home. He was great.

Quality
Thumbnail of user melissar2079
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Elite does all the work and they are saving us $1500.00 a year with auto and homeowners. Had Travelers previously and policies increased with no changes, they claim inflation! Thank you elite for your hardworking team! Special shout out to Edward!

Thumbnail of user alixr12
1 review
0 helpful votes
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October 30th, 2021

Christine was wonderful to work with! I'm a first-time homeowner, and she was so patient as she walked me through all of my options. She even helped me save money on my car insurance by finding a homeowners insurance policy that bundled well with auto insurance! It can be such a hassle to get everything put together, but Christine really put me at ease throughout the whole process.

Thumbnail of user jasona1350
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

Heidi was a great help. She payed out a bunch of options for my homeowners insurance and helped me choose the right one. Very positive and you can tell she loves her job! Glad I made the right decision.

Thumbnail of user laurenz60
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

I worked with David and he was amazing. Very friendly and knowledgeable and came in $800 lower than other companies we contacted for homeowners insurance. He worked directly with our lender to make the process seamless. Would highly recommend!

Quality
Thumbnail of user arthura341
2 reviews
0 helpful votes
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June 11th, 2023
Verified purchase

Very professional. I was not aware of how easy it was to have the Elite Group find the right insurance company to cover my new home. They gave me the right coverage I was looking for at a competitive price. They also contacted my mortgage lender to have my premium included in my monthly mortgage payment prior to closing. Did not have to pay any money up front. It will all be taken care of at closing. Just e signed a couple of documents and done. Easy!

Thumbnail of user brendal1065
1 review
1 helpful vote
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November 29th, 2021

Hello, Caitlan T was excellent on responding to my request for lower homeowners quotes. I spoke to here via telephone and she educated me on the importance of auto coverage - policy limits. She was able to save me 100's of dollars by bundling my automobile & homeowners insurance. I am most satisfied and very thankful. Caitlan's customer service skills and her knowledge is amazing!
Thank you,
Brenda

Tip for consumers:
Elite Insurance Group.com

Products used:
Automobile and Homeowners Policies

Service
Value
Quality
Thumbnail of user davidandkimberlym
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

My home buying experience was horrible. But when it came time to shop for homeowners insurance Carlos made it that part so easy. Carlos was the best. He answered every question I had for him, and he was very knowledgeable. I would highly recommend Elite insurance group to anyone. Thank you so much for making things easy.

Thumbnail of user bethm589
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

As tough as insurance searching is, Shoncy made it so easy! She was super responsive and quick with quotes that saved us over $2,000 per year based on our current insurance company.

She was able to find discounts and asked all of the right questions to get us the exact coverage we needed. I will be referring her all over the place as well as calling her again for any other insurance needs we have.

Thumbnail of user kimberlyy330
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

Tyler was wonderful all around! Friendly, efficient & was able to save us around $350 with our new policy. Love that he was responsive as our last agent still hasn't contacted us about cancelling our policy. Thank you for the great customer service! Truly happy to work with Elite Insurance as our needs change.

Quality
Thumbnail of user nathanm452
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

Insurance is not fun but we all have to have it. I have the pleasure of working with Andy on my new BMW policy. Andy was professional, knowledgeable and super easy to work with. I will recommend him to everyone. Thank you for the great service!

Thumbnail of user averiea1
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

We had the pleasure of working with Brandi from Florida to get a quote for the homeowners policy on our new home. She was phenomenal, knowledgeable & personable. As a bonus, they beat every rate & quote with a lower premium and higher about of coverage. We're so excited to be customers!

Thumbnail of user catherineb1437
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

I had a great experience with Elite Insurance Group, they found me great coverage at an affordable price. They also did it very fast and had everything ready for me to start coverage on the date I requested.

Thumbnail of user leonac31
1 review
2 helpful votes
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October 17th, 2021

Shoncy really helped me save money on Homeowners Insurance, as I prepare to go close on a new home. I thought I was getting the best deal by going through the company that I use for auto insurance but she was able to save me over $700.00 by finding a reputable company with great coverage. Aside from Shoncy saving me money, she delivered a great customer experience! She is professional, polite with a great rapport. She made me feel like a valued customer. I would highly recommend her to anyone who has Insurance needs.

Service
Value
Quality
Thumbnail of user kevinr1988
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

Albert had reached out to me regarding an inquiry for condo insurance. He quickly and efficiently helped me get a great rate on not only my condo insurance but auto insurance as well. He was easily reachable and answered all my questions in a timely fashion. Very professional and friendly. Would definitely recommend him to anyone.

Thumbnail of user sigmundb2
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Edward understood my challenges and priorities. He sold me insurance by finding a policy with a good insurer at a fair value. I believe he made the extra effort to fashion a policy with the insurer at a lower price with all the same protections.

Thumbnail of user damonj67
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

The agent who contacted me was professional and personable. She was very knowledgeable and obviously wanted me to have the appropriate coverages, not just ones that would benefit the agency or insurance carrier. Excellent experience.

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IT K.

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