ELITIFY has a rating of 3.0 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. ELITIFY ranks 378th among General Apparel sites.
I love shopping with these guys. The website's very chic and elegant, unlike any other website in India. They have the most amazing brands and a very well crafted product line. I've been hooked on to them lately for anything that I need. Great stuff!
These guys have an excellent range of products on their website, better than any other in India. But, their logistics, delivery, sales service et al are quite shoddy. Seems these guys are still having some teething troubles. They have jumbled up my orders (as in ordered something, received something else etc), have made extreme delays (almost 2 months delay for my last shipment) and their customer care needs to work fast, a lot faster in fact. One advice, never pay in advance on this website, always go for COD.
Accidentally faced this online store and decided to get acquainted with the assortment offered by it.
I like a pair of shoes, so quickly made an order and started to wait for them. They were delivered pretty quick, and, most importantly, they were packed well. The package wasn't damaged, the shoes neither.
I presume it's a good place to shop at especially if you are a home sitter who doesn't like to shop offline. Recommend this place for everyone.
Date of experience: January 2, 2024
I love shopping with these guys. The website's very chic and elegant, unlike any other website in India. They have the most amazing brands and a very well crafted product line. I've been hooked on to them lately for anything that I need.
Great stuff!
Date of experience: May 12, 2014
These guys have an excellent range of products on their website, better than any other in India.
But, their logistics, delivery, sales service et al are quite shoddy. Seems these guys are still having some teething troubles.
They have jumbled up my orders (as in ordered something, received something else etc), have made extreme delays (almost 2 months delay for my last shipment) and their customer care needs to work fast, a lot faster in fact.
One advice, never pay in advance on this website, always go for COD.
Date of experience: January 16, 2014
Removing reviews from google, does not change the fact that this company is by far the worst ever so called luxury website.
Three months in, no refund received, and replacement piece is still'on the way'
With no phone number or way to contact them other than email, they have conveniently protected themselves from the harsh words from customers, which I am sure are plenty!
Stay away and never never order anything from here.
Date of experience: February 16, 2017
I am truly in love with the kids wear available at elitify. Few days back i selected Ralph Lauren striped coverall and Carter's bodysuit from elitify. Both dresses were so apt in terms of size of one month old baby. Generally it's difficult to get this small size of clothes but elitify has it all too in great variety.
Date of experience: November 14, 2015
I bought a pair of jeans in December and I received them in January. I asked to return them since it was not a good fit. After many follow-ups the package was collected from me in February, one month later. March has come and gone and the promised refund has still not materialized. I'm so sick and tired of these folks.
I would recommend you stay far away from these guys. They have no clue what they are doing. Customer service is just the worst. It's so much better to shop on sale on international sites like ShopBop or the Outnet. Much better prices despite the duty and way better customer service.
Date of experience: March 31, 2014
Recently bought MK leopard loop scarf from elitify.com and all I have to say is that it's really an elegant piece. It's quite warm and worth of cost. Today while surfing through elitify.com i came across some new collection of scarves and it's really awesome. Placed order for CK double faced edge scarf which is in dual color. It looked fabulous on the website, hope it looks equally great in real too like the MK one.
Date of experience: January 17, 2016
Though I am not crazy about picking just the branded stuff yet when it comes to perfumes. It has to be branded for the reason that the local ones fade away quickly and hence are a mere wastage of money. Often with perfumes you never know if the site has fake or real ones. However after i recently bought a victoria secret mist from elitify.com, am assured of they having genuine brands and original products. There are very few online sites like elitify.com selling genuine and exclusive range of perfumes.
Date of experience: January 3, 2016
I agree with all the negative remarks made by previous reviewers. These people are completely untrustworthy. I found out after making multiple calls that the order i placed was out of stock (they never bothered to inform) and all this while it continued to be reflected as available on their website. The reason given to me by customer care was that they are still working on updating their website. Hoping and praying that i get the money refunded to my account (likely a fool i paid in advance!)
Date of experience: April 30, 2015
I ordered Annie Klein A line dress for my sister to gift her on her birthday but it was loose in fitting and her birthday was just one week away. I contacted elitify.com for the exchange in size that too as soon as possible. Their executive understood my concern and not merely confirmed replacement but also ensured that replaced dress reach me in 6 days. Great service by elitify and its team!
Date of experience: November 15, 2015
The website of elitify works really well on mobile device. Most of my online shopping is done through tab and the experience is always great. This ease of browsing and unique product range has made me a loyal shopper from elitify.com
Date of experience: December 9, 2015
For my son's first day in play school, I bought skip hop toddler backpack from elitify.com. The bag is so cute and has comfortable soft straps. My son himself selected the bag design with cat on it and was eagerly awaiting it. Yesterday we received the delivery and he is really happy to have it.
Date of experience: November 26, 2015
In Chandigarh, stores of all top international brands are yet not available. Hence i prefer to shop from elitify.com as good discounts are available here and the product range is updated very frequently. And the best part is the EMI option that I usually avail on purchase of ultra expensive products.
Date of experience: December 2, 2015
I ordered MK platform wedge sandals from elitify.com. It was available at 30% discount and hence the price was reduced from Rs. ******* to Rs. 9093. Next day item was further discounted on their site. I called their customer care and explain i have placed order day earlier and now there is further discount available on same product. The customer service executive girl not only cancelled my order but placed a new order for me and finally i got my item! Happy with the quick response from elitify's customer care.
Date of experience: October 7, 2015
One thing that stands out which i noticed is quality of customer services of elitify. I have explored that site on many occasions until recently i gave in and decided to buy. I called their customer care to check something, they came across very professional and efficient. The guy i spoke to had amazing knowledge of brands and even suggested few variations that other people have shopped & rolled out couple of style tips for what i was looking to buy! On asking how he knew this much about luxury brands & fashion tips, i was surprised to know that their customer service team is trained on fashion & are pro in all things related to fashion and brands!
Date of experience: September 23, 2015
I ordered a coach bag and never received it. Each time I contact them they say its going to take another 7-10 days. And it's been 2 months now. Everytime they give other reasons. At the end i have cancelled the order. They are so unprofessional. Never wish to buy anything from them. STUPID ELITIFY!
Date of experience: August 2, 2015
The Christmas discounts at elitify.com were truly worth taking advantage of. I bought J crew sweater at 48% discount. The sweater is red in color with white dots on it. It was perfect pick for Christmas. I was lucky enough to receive the delivery 2 days before Christmas and to my surprise it was nicely packed in a gift box. Superb shopping experience from elitify.com.
Date of experience: January 9, 2016
Elitify's customer care executives are truly good at understanding the issues faced by the customer and are equally good at addressing them in the best possible way. I had ordered a CK top from elitify but it was too fitted hence I contacted their customer care and requested for exchange. Within 15 days i received the next size of the top. Really impressed!
Date of experience: October 28, 2015
They copy the products from the original site & make it in India itself from local manufacturer. Seriously dnt waste your money instead go for offline shopping. I got shoes of Knight & Bond totally fake product
Date of experience: July 24, 2016
Ordered a product on 13th Jan 2015, for 3 weeks there was no update, then I send a mail to check about status of delivery, they said the goods are not yet available with the vendor! However, if you go on the website, it is still being sold on the website. Its been more than a week, the credit has yet not been received in the card through which I paid. The replies are vague and not professional. I would probably never buy anything from this website ever again.
Date of experience: February 12, 2015
I recently purchased an American eagle sweatshirt and a color block crew sweater from elitify.com. What i liked the most about shopping from this site is that there is a huge variety of sweatshirts to choose from and the quality is really good - they are warm and perfect fit for the not so frigid winters. Really good collection!
Date of experience: January 18, 2016
I have never seen such a degraded business. I order something from them which was expected to be delivered with in 14-21 days. After a month of hazel and email exchange customer support told me that my order has been canceled. This was my worst experience ever and will not recommend anyone to buy anything from this site.
Date of experience: September 17, 2015
A fun site to shop for favorite international designer brands like Abercrombie & Fitch, J. Crew, H&M, Uniqlo, Armani Exchange, Michael Kors, Tory Burch, Coach and many more.
I guess they are really known for their hand-picked collection and other cool stuff for the house, office, babies, bar & wine accessories and seasonal stuff. Another thing which I love about them is their great packaging/gift wrap, it truly stands for their brand name: ELITE-FY.
Definitely a dapper store! The only drawback is their delivery time lines at times waiting for your favorite products for 14-21 days is too much.hers learn about this website.
Date of experience: May 8, 2014
Elitify.com is an international level site with fabulous product range. The site works equally well on mobile platform which adds to the user experience. I do most of my shopping through mobile only and the ease of selection as well as payment that's available at elitify.com is exceptionally good. Shopping experience with elitify is always great.
Date of experience: November 21, 2015
Great products online and an awesome experience *******@elitify, I ordered a Tory Burch gold clutch for my wife on my 5th anniversary. I got my bag in 12 days and the packaging was amazing. My wife loved it.
Tip for consumers:
I will recommend this site to my friends as they sell 100% original products.
Date of experience: September 16, 2014
Premium Online Shopping India: Designer & Branded Clothes, Shoes, Watches & More.? EMI? 365 Days Exchange? COD