• eSigns

eSigns

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Overview

eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
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Negative
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31,965 reviews

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Top Positive Review

“Esigns "Goof Proof" guarantee is bogus”

Gregory K.
1/19/24

Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.

Top Critical Review

“Dishonest Company”

Mordechai F.
5/6/22

I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.

Reviews (1,907)

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Thumbnail of user gregoryk593
1 review
0 helpful votes
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January 19th, 2024

Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.

Thumbnail of user joed2092
joe d.
1 review
0 helpful votes
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May 15th, 2016
Verified purchase

I've seen some of your products before and they were great. Can't wait to see how this turns out. Keeping my fingers crossed. Looking forward to it.

Picked up your retractable banners on a Friday afternoon and they made my weekend. Beautiful color, great product and even a case! Our staff, people with disabilities and caregivers loved them. Because they turned out so well, we will be using them all year round rather than just for the event.

I am already working on several more. I wish I found you guys 10 years ago. Outstanding work.

Thanks again for everything.

Joe

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Melanie C.
6 reviews
0 helpful votes
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April 9th, 2019
Verified purchase

I absolutely love everything I've ordered from eSigns! My organization has used them for various kinds of custom-made building signage. The process is easy, production and delivery are quick, customer service is top-notch. I can't say enough good things about them!

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s s.
1 review
0 helpful votes
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August 9th, 2016
Verified purchase

Everything from inquiries to receipt of order was great - the online chat customer service people were most helpful and even complimentary about the image I sent to be produced into a banner. Thank you for all your assistance!

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Bob N.
1 review
0 helpful votes
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January 8th, 2017
Verified purchase

Found eSigns with an online search. Used the online design app and ordered 4 banners. They shipped the next day and we used them at a convention a few days after they arrived. Excellent product and great service. Had to call for design help a couple times, walked me right through my problem. Our company owner says this was the best buy he made all year! We'll be ordering more signs shortly from eSigns.

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Shawn D.
1 review
0 helpful votes
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December 26th, 2015
Verified purchase

No complaints thus far. My order got delivered faster than expected...when I was away on holiday. It would be great if there was a way to scale artwork and text to maintain original proportions. Other than that, I'm completely satisfied.

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Jerry E.
1 review
0 helpful votes
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January 21st, 2016
Verified purchase

I have purchased multiple signs, banners, etc. I have always been extremely satisfied. Customer service is awesome plus you can't go wrong with the 100% goof proof guarantee. But I don't know much about the guarantee...since I've "never" had to use it! Pastor Jerry

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Dr C.
2 reviews
0 helpful votes
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March 28th, 2016
Verified purchase

I have been a customer of eSigns for several years. I come back because they do the essentials. They provide quality goods at reasonable price and make the process easy.
When you find any business that does these things correctly you stick with them.
Keep up the great work!

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Friends o.
3 reviews
0 helpful votes
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April 4th, 2016
Verified purchase

As always quick and easy particularly when supplying our own design.

This is our third year of purchasing custom banners for our Boardwalk Renovation project. One of our banners can be seen in action on our FaceBook page at https://www.facebook.com/friends.of.magee.marsh

ESigns print and deliver high quality banners in a very short turn around time. In fact two days from order to delivery in Ohio. Totally awesome service. Thank you.

PS - the banners are out all year round and hold up well under all weather conditions

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Kelly Q.
3 reviews
0 helpful votes
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April 28th, 2020
Verified purchase

When our signs were shown as delivered but we had not received them, customer service rep on the chat was super helpful in helping us fix our problem. The company is fast and reliable and produces good products!

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JANE B.
1 review
0 helpful votes
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December 4th, 2015
Verified purchase

AMAZING price and turn around time is fabulous. Will use Esigns again and again as I will be making many banners for years to come for high school kids! Only one problem was that the background "starburst" effect was lost a little on the banner in final print. Overall, could not ask for any better! Thank you!

Thumbnail of user jennifere1931
Jennifer E.
2 reviews
0 helpful votes
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July 20th, 2017
Verified purchase

Fantastic customer service! The website is very easy to use in making graphics for your signs. I will recommend esigns to our large community of Macaroni Kid Publishers. Thank you!

I am still as pleased after delivery of the signs. They arrived on time and are perfect!

Thumbnail of user laurenh1127
Lauren H.
1 review
0 helpful votes
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October 24th, 2015
Verified purchase

Took a while to load my images but they were large. The options for editing were good. The signs came out awesome! They even threw in an extra sign of each type! Arrived on the day promised. Would use this company again.

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Jim G.
1 review
0 helpful votes
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January 25th, 2016
Verified purchase

I bought two economy retractable signs and a small banner for our business. I am very happy with the quality and service. It has been a while since my last order as the older banners held up so well. The online creation tool was easy to navigate.

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Bonita K.
1 review
0 helpful votes
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October 16th, 2016
Verified purchase

Been buying from you guys for years, and I've never been disappointed. The colors are bright and true, the vinyl sturdy, the design looks just as it did online. I especially like being able to put outside artwork (with permission, of the artist, of course) on the banners. This time, I ordered two extra banners of a size I haven't tried before, and the online app let me see exactly how they'd look with the original design (bad!), so I could change to something that better fitted the new size and shape.

As usual, delivery was fast, fast--very useful for the absent-minded among us.

Thumbnail of user marcb924
Marc B.
5 reviews
0 helpful votes
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June 3rd, 2019
Verified purchase

I order vinyl signs for our business, usually around 8 to 10 new ones each summer as we acquire new sponsors. ESigns is the only place I use and have used for three years now. The banners are made of quality material and always delivered within a day or two. I recommend eSigns.com to everyone!

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Lynne D.
2 reviews
0 helpful votes
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August 30th, 2016
Verified purchase

Customer service was excellent. I made a comment about shipping, but not asking for anything to happen--just a comment. They responded and took care of my complaint:)

Thank you so much! If I coach again next year, I will order from eSigns!

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Susan Z.
1 review
0 helpful votes
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August 4th, 2017
Verified purchase

Perhaps the wrong day to ask me these questions. I spent 3-4 hours in blazing heat trying to install my last order... which ended up as a complete fail: banners not up. I am so tired and frustrated. I am not sure that I ordered the right type of banner for my project, yet I spoke with reps before starting and during ordering etc.

I am going to return to the branch next week to try again. Hopefully I can get them up. If not, I will at least be cooler after pulling all my hair out.

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Cameron N.
3 reviews
0 helpful votes
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January 21st, 2016
Verified purchase

I received exactly what I wanted! I was a little worried that my image may not have been high enough resolution to be printed nicely at such a large size, but it came out great! The banner was sturdy, quality material, and the print looked sharp.

Thumbnail of user krise94
Kris E.
4 reviews
0 helpful votes
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January 23rd, 2018
Verified purchase

Hi! We order from you guys all the time and love our banners! I have shared with several churches who now use you guys too!
Somebody gave me a 50% off for next purchase with code "Kris" that we didn't use before it expired at the end of December. Would we be able to get another? Thank you and happy Tuesday!

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Teresa Q.
15 reviews
0 helpful votes
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January 17th, 2017
Verified purchase

Some glitches on the website, but overall very easy and intuitive process. Great customer service--there was an issue with the size of my image, but it got resolved with one quick email. The final produce is exactly what I needed.

Thumbnail of user marys7457
Mary S.
1 review
0 helpful votes
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December 21st, 2015
Verified purchase

The live chat feature in ordering was MOST helpful and Kimberly was very nice. Thanks for making everything so EASY! The banner is perfect! It arrived a full 4 days early which was indeed wonderful! I will most definitely re-order from E-Signs.com and recommend them highly to all! Thanks!

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Desmond P.
1 review
0 helpful votes
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October 25th, 2016
Verified purchase

I highly recommend this site to anyone, who appreciates great products, great service, and quick turnaround times. I've been using E-Signs for years, and will continue my journey with the Banner Baron.

Thanks for all your hard work and expertise.

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E C.
1 review
0 helpful votes
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February 14th, 2017
Verified purchase

We ordered signs & banners from you last year, and they were fast, correct, affordable, and beautiful!

We could say the same thing of this year's order. We were slightly concerned about how the colors of our banner would appear, because when we printed them at our office, the bright green was very dark. However, the product we received had perfect colors, which were very close to what we saw on the screen. Our team squealed at seeing the beautiful banner and yard signs. We also loved the new option of adding eSigns' photo graphics, as they were vibrant, and saved us time in searching for original photos to use.

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RT T.
1 review
0 helpful votes
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May 26th, 2020
Verified purchase

Typically great, this time not. I ordered on Wednesday and paid for Friday delivery. There was an issue so I got a call Thursday to discuss and they said it would not arrive til Tuesday! So I emailed and they said for an extra $45 I could get it Saturday, so I said Yes! Saturday came and went, tracking number says it'll be here Tuesday. Fail.

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1,907 reviews
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