• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.6 stars from 3,724 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 10 hours

Positive reviews (last 12 months): 79.9%
Positive
111
Neutral
12
Negative
16

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3,920 reviews

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How would you rate EvilControllers?
Top Positive Review

“The struggle is real”

Toney R.
10/17/24

Controller in the hopes of being able to game one handed but the set up wasn't functional for me especially the wire with that operates the right side but I applaud them for trying and thanked them for their efforts it's a shame Sony doesn't do this, I'm not the only amputee that struggles with this.it's unfortunate.but again I appreciate evil controllers for trying to help.my 3 stars is for the experience not the company.they get 5 stars for helping to solve my issues...🦾

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,724)

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Reviews that mention popular keywords

shopping experience (101) customer service (249) custom controller (160) controller creator (51) customization options (68)
Thumbnail of user toneyr14
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Controller in the hopes of being able to game one handed but the set up wasn't functional for me especially the wire with that operates the right side but I applaud them for trying and thanked them for their efforts it's a shame Sony doesn't do this, I'm not the only amputee that struggles with this.it's unfortunate.but again I appreciate evil controllers for trying to help.my 3 stars is for the experience not the company.they get 5 stars for helping to solve my issues...🦾

Thumbnail of user jairos25
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I purchased a PS5 Lightweight Controller with all the Soft Modifications (Triggers, Joysticks, Buttons, etc.) and was pleasantly surprised. The 2 parts that I had the most concerns with turned out to be the best. The tension on the joysticks were just right and so was the force needed to click the button on them. They felt as soft as they could possibly made while avoiding accidental inputs. The triggers were similar as well.

Thumbnail of user nashr10
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Thumbnail of user justing984
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Site is very easy to understand and use.
Product works well and comes with detailed instructions.
However the $300 price tag is pretty steep for what feels like a very cheaply made controller.
The site also didn't come with very many customization offers despite the high price for each customized part.

Reason I chose this business:

Very reputable company and still offers modded controller services for older models of controllers such as ps4.

Thumbnail of user tylerb1065
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

It's an amazing controller but very expensive. Idk if the advantage over an Elite 2 is worth it imo. I've been using it for all of my gaming lately and I can only tell a difference on recoil for Destiny 2. I don't play Fortnite or Gears anymore so I can't speak for the effectiveness of those mods.

Thumbnail of user michaelk5913
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reason I chose this business:

No other options

Thumbnail of user averyjamesb
1 review
0 helpful votes
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July 28th, 2024
Verified purchase
• Updated review

After receiving an evil controller for the first time a few years ago, I have not been able to play with any other controllers. When it comes to the unique buttons that are used on the back side of the handles on the controller they are so comfortable and easy to use love the system. Only issue I have found at times is there is a stick drift and not by much but there has been stick drift on the last two controllers I have purchased. If that were to be fixed this controller would be flawless

Reason I chose this business:

I was testing out new controllers as I was trying to become a professional gamer and wanted a controller I felt would give me that edge/comfortability that other controllers could not fill. When it comes to evil controller it has done just that and due to that reason I have not ordered a controller from any other place and actually won't even play with other controllers unless its an evil controller. Needless to say I bring my controller nearly any place I can where it can potentially be used.

Great Speed, Great Product, Love Playing
June 12th, 2020
Verified purchase
• Previous review

Pretty fast in terms of delivery and I have to say, the controller really does just make everything I play that much more enjoyable. Wish they had a few more things I could customize such as control stick, or even faceplate colors. But, besides that, the actual product is amazing nothing to complain about.

Value
Shipping
Quality
Pretty fast and efficient, hope the controller is as...
April 7th, 2020
Verified site experience
• Previous review

Pretty fast and efficient, hope the controller is as good as I think it is. Looking forward to it.

Thumbnail of user ryana872
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I wanted the x and y axis of the right sticks of my two ps4 controllers inverted. Because I play video games like a normal person. You know, back in the PS1 era pushing the stick right to look left was NORMAL. Now it's defined as INVERTED. And now games don't even bother to give you the option to change this setting. Cool. Did we all just untrain our brains to play an incorrect and stupid way? What kind of mentally insane person pushes the camera stick right and then wants to look right? People like that belong in JAIL, a MENTAL INSTITUTE, or JO MAMA's HOUSE because that is WACK!

They did an excellent job. Works exactly as I requested.

Thumbnail of user redas25
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Dude whoever hotglued it and shortened the wire you guys are kings. I was waiting for it to come but diidnt get a tracking # but finally found it out the package office. It's sleek asf

Thumbnail of user andrewp1566
1 review
0 helpful votes
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August 4th, 2024
Verified purchase
• Updated review

I've gone through a lot of custom controller brands in my time. Everyone from scuf to battle beaver to cinch and every single time I've bought evil (even the cheaper variants of controllers) I get at least a year out of them. I always purchase the esports certified controllers and I am never disappointed. If you want to "legally" up your game I highly recommend evil controllers. (And I wasn't paid for this review either lol)

They're cool
April 26th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Cause other $#*! sucks

Bro
August 23rd, 2021
Verified site experience
• Previous review

Bro. Literally amazing product. The fact that it gets to my house in like 3 days is literally the biggest selling point to me. Its awesome and the site is great too!

Reason I chose this business:

Because Scuff is a McDonalds toy, Elite controllers are made out of legos, and BattleBeavers break 3 months after hard usage. Last time I bought an Evil Shift was a year ago and I get top of the line performance that lasts. Did I mention its affordable too? I'll be damned if I drop another $300.00 on a controller that breaks after 3 - 4 months of hard play. I play at the top 500 / challenger level and I need something that wont crap out on me mid game. 5/5

Thumbnail of user theodoreo8
2 reviews
0 helpful votes
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September 16th, 2024
Verified purchase
• Updated review

Evil controllers are the only company making adaptive controllers for disabled folks
I am a transhumeral right arm amputee god bless evil controllers
Forgive the oxymoron lol

It's been frigging magical
October 14th, 2021
Verified site experience
• Previous review
It was magical I saw rainbows and unicorns
March 26th, 2020
Verified site experience
• Previous review
Reason I chose this business:

I lost my right arm in work accident

Thumbnail of user justins1904
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Went exactly as expected. Fast service fast shipping good quality product. Would buy more but not needed after hall effect sticks.

Reason I chose this business:

They had what I needed for my favorite controller Astro C-40 thumb sticks modules.

Thumbnail of user kevine1092
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The customer service is a friendly one, but when you try to check on your progress on your order you should know that assembly takes roughly about 3-4 weeks when you don't choose to rush your order.

Reason I chose this business:

There is no such product on the market as unique as EvilControllers

Thumbnail of user karrathashotokankarateclub
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Orders a PS4 controller that needed remapping for left hand operation only. The evil team went to work on my order. Once received (Australia) my boy was beside himself. Being able to rejoin his gaming friends once again. Like any new toy, the more time spent playing, the easier it will get! I could not be any more happier. Thank you "team EVIL" job well done!

Tip for consumers:
Email response was good considering America to Australia time zones

Products used:
EVIL controller for left arm operation

Value
Shipping
Thumbnail of user joshuag1058
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Been using this company for years. Never had an issue, always affordable & preforms great.

Would highly recommend this brand over any other.

10/10 experience & customer support.

Reason I chose this business:

My favourite controller brand since I started gaming competitively & I tell everyone online where to go buy them! Big fan.

Thumbnail of user brodiel7
1 review
0 helpful votes
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September 29th, 2024
Verified purchase
• Updated review

Was an awesome suprise seeing a hand written thank you note on the back of there card along with extra charging cables!

Reason I chose this business:

This is my second controller I was so impressed with the first I had to order another!

Love the site layout
November 27th, 2020
Verified site experience
• Previous review
Thumbnail of user kaseyb101
1 review
1 helpful vote
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July 8th, 2024
Verified purchase

My partner broke her left wrist and had to get surgery. She loves video games so her being able to play games still helped her so much. I also have carpal tunnel so when I'm having bad flares in my left wrist I can still play my favorite video games.

Thumbnail of user christinew334
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase
• Updated review

Maybe I've just been lucky, but EvilControllers seem to have better durability than others I've tried in the past. I play at least 3 hours a day and grind pretty hard on the weekends. Also I mostly play FPS as I'd imagine most do that purchase these products. If you haven't tried the increased tension on the analog sticks I highly recommend it. It allows for smoother and more consistent gameplay from my experience.

Reason I chose this business:

Pretty much just saw the link when searching for custom controllers on Google. Had poor performance from other companies so I gave EvilControllers a go.

Quick and easy
December 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Previous purchase brought me back

Shopping was quick and easy
March 19th, 2022
Verified site experience
• Previous review

Shopping was quick and easy. I've bought a controller from these guys before. It's lasted the longest so far.

Reason I chose this business:

Previous experience

Quick delivery and worth the money
October 4th, 2019
Verified purchase
• Previous review

Saw a lot of bad reviews while deciding on whether or not to purchase a controller from this company. I ended up buying one anyway and I'm glad that I did. If you take care of your equipment it will last. I recommend increasing stick tension. Your aim will improve dramatically after getting used to it. These controllers are better than Scuf. Do yourself a favor and invest in a controller from Evil Controllers.

Reason I chose this business:

Saw that you were mentioned in a reddit thread.

Value
Shipping
Quality
Lots of neat options
September 23rd, 2019
Verified site experience
• Previous review

Lots of neat options. I'm really looking forward to seeing how the controller turns out.

Reason I chose this business:

Saw that you were mentioned in a reddit thread.

Reason I chose this product:

My previous controller got water spilled on it so I figured that I would try something new this time.

Thumbnail of user alexish608
1 review
1 helpful vote
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July 7th, 2024
Verified purchase

Its super speedy, so quick in shooting games and I love the buttons. I love this controller so much, dont know why I even gamed with regular controllers now. Totally my go to controller now. My old controller was having laggs and the antilogs were messed up. This evil controller works so well though! Hasn't messed up in an amount of time a regular xbox series s remote messed up in. I can't game any other way now.

Reason I chose this business:

Everywhere else had too long of wait times and heard good things about evilcontrollers, so we decided to purchase mine, saw how fast it was gonna come home. So went ahead and bought my fiancee one too. Love it!

Thumbnail of user camerenh1
1 review
0 helpful votes
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August 31st, 2024
Verified purchase
• Updated review

I get compliments on my custom controller all the time. I will continue to shop with these guys

Reason I chose this business:

I lost half of my right hand and EvilControllers took the time to design a controller that was perfect for me.

Great company
July 6th, 2024
Verified site experience
• Previous review

Great company. I've been ordering from them for 9 years now. The only reason I'm not giving 5 stars is out of the 3 controllers that I've purchased, the thumb sticks are always the thing to go bad. But with the average of 3 years between controllers, I can't complain too much

Reason I chose this business:

Repair my controller that I purchased from evil controllers

Thumbnail of user caspiann1
1 review
0 helpful votes
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June 16th, 2024
Verified purchase
• Updated review

Great controller, high price relative to the $300-$400 the ps4's worth, but that's a shared problem the whole controller market has. Understandable (~1 month) delivery time.
I didn't choose your best shipping though. Customer service is slow, but functional. Your weakest link would probably be the lack of preparation, ordering the parts once you have an order is slightly sloppy.

Reason I chose this business:

Customization options (scuf has branded paddles, aim has ugly paddles, you have more orange button types than others)
I didn't look too far into the market.

Good price, usable ui
April 16th, 2024
Verified site experience
• Previous review
Thumbnail of user angelad2040
1 review
0 helpful votes
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Thumbnail of user cylasw
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

It works great I'm just concerned about hair getting in my joysticks

Reason I chose this business:

Good price for what I got

Thumbnail of user christopherw2240
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Was sent an unusable controller twice and I have not been able to be refunded and the customer service is not trying to remedy the situation as they have ignored my messages trying to send it back for a refund or to be fixed. Therefore, I have now payed $400+ for a CUSTOM paperweight. I would highly suggest choosing another company to do business with!

Tip for consumers:
Wasted my time and money working with this company. Not sure if their customer service is ruining it for them, or if the company has gone downhill. I have purchased 2 controllers from them in the past and this is unbelievable that I cannot receive help from them for their product when it was sent broken from the beginning.

Products used:
Controller

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickl683
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

As stated above there was an issue with the after market stick necks. But besides that the overall experience was great and they actually understand what Legacy controls are when a lot of people don't and think its Southpaw.

Reason I chose this business:

Because of the legacy controls mod.

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 10 hours

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