EvilControllers has a rating of 4.6 stars from 3,737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.
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This company helps disabled people get back into gaming, they're a little slow on responding but when they do, they are personable, caring, and extremely helpful. Can't say enough good things about them.
Customer response was excellent. Faulty equipment that I was charged to pay to fix is not good buisness. I also had to pay to have it shipped to business. I was given no discount anywhere, I will not be recommending this company
This company helps disabled people get back into gaming, they're a little slow on responding but when they do, they are personable, caring, and extremely helpful. Can't say enough good things about them.
I love the work they do.
Date of experience: November 29, 2024
Controller in the hopes of being able to game one handed but the set up wasn't functional for me especially the wire with that operates the right side but I applaud them for trying and thanked them for their efforts it's a shame Sony doesn't do this, I'm not the only amputee that struggles with this.it's unfortunate.but again I appreciate evil controllers for trying to help.my 3 stars is for the experience not the company.they get 5 stars for helping to solve my issues...🦾
Date of experience: October 7, 2024
Aaron from the accessible controller team was great to work with when designing this controller. The controller is exactly how I requested, and the extra buttons mean I can game as well as my friends and I'm no longer compromised by my disability. This is my second accessible controller from Evil and I can't recommend them enough. Thank you Evil for this amazing service!
Because I couldn’t find any other service like this, but even if there was I'd choose Evil every time because of their expertise.
Date of experience: December 5, 2024
I purchased a PS5 Lightweight Controller with all the Soft Modifications (Triggers, Joysticks, Buttons, etc.) and was pleasantly surprised. The 2 parts that I had the most concerns with turned out to be the best. The tension on the joysticks were just right and so was the force needed to click the button on them. They felt as soft as they could possibly made while avoiding accidental inputs. The triggers were similar as well.
Date of experience: October 1, 2024
Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys
Date of experience: September 1, 2024
Site is very easy to understand and use.
Product works well and comes with detailed instructions.
However the $300 price tag is pretty steep for what feels like a very cheaply made controller.
The site also didn't come with very many customization offers despite the high price for each customized part.
Very reputable company and still offers modded controller services for older models of controllers such as ps4.
Date of experience: August 10, 2024
Customer response was excellent. Faulty equipment that I was charged to pay to fix is not good buisness. I also had to pay to have it shipped to business. I was given no discount anywhere, I will not be recommending this company
To give it a try
Date of experience: November 6, 2024
It's an amazing controller but very expensive. Idk if the advantage over an Elite 2 is worth it imo. I've been using it for all of my gaming lately and I can only tell a difference on recoil for Destiny 2. I don't play Fortnite or Gears anymore so I can't speak for the effectiveness of those mods.
Date of experience: August 8, 2024
Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).
No other options
Date of experience: September 8, 2024
After receiving an evil controller for the first time a few years ago, I have not been able to play with any other controllers. When it comes to the unique buttons that are used on the back side of the handles on the controller they are so comfortable and easy to use love the system. Only issue I have found at times is there is a stick drift and not by much but there has been stick drift on the last two controllers I have purchased. If that were to be fixed this controller would be flawless
I was testing out new controllers as I was trying to become a professional gamer and wanted a controller I felt would give me that edge/comfortability that other controllers could not fill. When it comes to evil controller it has done just that and due to that reason I have not ordered a controller from any other place and actually won't even play with other controllers unless its an evil controller. Needless to say I bring my controller nearly any place I can where it can potentially be used.
Date of experience: July 18, 2024
Pretty fast in terms of delivery and I have to say, the controller really does just make everything I play that much more enjoyable. Wish they had a few more things I could customize such as control stick, or even faceplate colors. But, besides that, the actual product is amazing nothing to complain about.
Date of experience: April 12, 2020
Pretty fast and efficient, hope the controller is as good as I think it is. Looking forward to it.
Date of experience: April 2, 2020
For this kinda of product the call before buying for product information is KEY! I should've just walked away when they didn't call on the appointment time
Only one handed controller, but I was stupid not to research the other options
Date of experience: September 4, 2024
I had a stroke 4 years ago and haven’t played a console game since then! I miss it hopefully this will help and I won’t be so depressed
* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2024
I wanted the x and y axis of the right sticks of my two ps4 controllers inverted. Because I play video games like a normal person. You know, back in the PS1 era pushing the stick right to look left was NORMAL. Now it's defined as INVERTED. And now games don't even bother to give you the option to change this setting. Cool. Did we all just untrain our brains to play an incorrect and stupid way? What kind of mentally insane person pushes the camera stick right and then wants to look right? People like that belong in JAIL, a MENTAL INSTITUTE, or JO MAMA's HOUSE because that is WACK!
They did an excellent job. Works exactly as I requested.
Date of experience: October 5, 2024
Dude whoever hotglued it and shortened the wire you guys are kings. I was waiting for it to come but diidnt get a tracking # but finally found it out the package office. It's sleek asf
Date of experience: October 8, 2024
I've gone through a lot of custom controller brands in my time. Everyone from scuf to battle beaver to cinch and every single time I've bought evil (even the cheaper variants of controllers) I get at least a year out of them. I always purchase the esports certified controllers and I am never disappointed. If you want to "legally" up your game I highly recommend evil controllers. (And I wasn't paid for this review either lol)
Date of experience: July 25, 2024
Cause other $#*! sucks
Date of experience: March 27, 2023
Bro. Literally amazing product. The fact that it gets to my house in like 3 days is literally the biggest selling point to me. Its awesome and the site is great too!
Because Scuff is a McDonalds toy, Elite controllers are made out of legos, and BattleBeavers break 3 months after hard usage. Last time I bought an Evil Shift was a year ago and I get top of the line performance that lasts. Did I mention its affordable too? I'll be damned if I drop another $300.00 on a controller that breaks after 3 - 4 months of hard play. I play at the top 500 / challenger level and I need something that wont crap out on me mid game. 5/5
Date of experience: August 11, 2021
Evil controllers are the only company making adaptive controllers for disabled folks
I am a transhumeral right arm amputee god bless evil controllers
Forgive the oxymoron lol
Date of experience: September 6, 2024
Date of experience: October 12, 2021
I lost my right arm in work accident
Date of experience: March 22, 2020
Went exactly as expected. Fast service fast shipping good quality product. Would buy more but not needed after hall effect sticks.
They had what I needed for my favorite controller Astro C-40 thumb sticks modules.
Date of experience: October 6, 2024
Orders a PS4 controller that needed remapping for left hand operation only. The evil team went to work on my order. Once received (Australia) my boy was beside himself. Being able to rejoin his gaming friends once again. Like any new toy, the more time spent playing, the easier it will get! I could not be any more happier. Thank you "team EVIL" job well done!
Tip for consumers:
Email response was good considering America to Australia time zones
Products used:
EVIL controller for left arm operation
Date of experience: June 29, 2024
Been using this company for years. Never had an issue, always affordable & preforms great.
Would highly recommend this brand over any other.
10/10 experience & customer support.
My favourite controller brand since I started gaming competitively & I tell everyone online where to go buy them! Big fan.
Date of experience: July 16, 2024
Was an awesome suprise seeing a hand written thank you note on the back of there card along with extra charging cables!
This is my second controller I was so impressed with the first I had to order another!
Date of experience: September 19, 2024
Date of experience: October 28, 2020
My partner broke her left wrist and had to get surgery. She loves video games so her being able to play games still helped her so much. I also have carpal tunnel so when I'm having bad flares in my left wrist I can still play my favorite video games.
Date of experience: June 28, 2024
Quick and painless process, reached out when style I wanted wasn't in stock very quickly to ensure it shipped fast
Heard from a friend about their services and wanted to try it out
Date of experience: October 30, 2024
Was sent an unusable controller twice and I have not been able to be refunded and the customer service is not trying to remedy the situation as they have ignored my messages trying to send it back for a refund or to be fixed. Therefore, I have now payed $400+ for a CUSTOM paperweight. I would highly suggest choosing another company to do business with!
Tip for consumers:
Wasted my time and money working with this company. Not sure if their customer service is ruining it for them, or if the company has gone downhill. I have purchased 2 controllers from them in the past and this is unbelievable that I cannot receive help from them for their product when it was sent broken from the beginning.
Products used:
Controller
Date of experience: June 4, 2024
Evil controllers don't compare to the Xbox elite controllers for cheaper
Date of experience: July 18, 2024
Purchased an "accessible" controller for my disabled son a year ago. After ten months the d pad stopped working. I contacted Evil and they said it was covered by warranty and send it to them for free repair. I used tracked delivery to send it to them. After two weeks they sent me an email that my "ticket was closed" and I could rate their service. Well no controller has come back, and no response to my email queries. They probably sold my son's controller to some other dupe.
I would have been better off trying to fix it myself.
Stay away from Evil.
* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2024
I bought this controller as an upgrade from my elite series 2, the fact that Microsoft hardware locks their controllers to 8ms response time is ridiculous. My R1 died day 1, but they repaired it with no issues (A+ there). What I don't like is that I paid for the sticks to be over tensioned and they are still way too loose. I got the shortest of the sticks and the aim rings are not thick enough to really help with the lack of tightness of the sticks. It's definitely an improvement over the elite 2 in a lot of ways, I just wish I could have tighter sticks and different paddle location choices.
I chose evil because I needed the lower input lag for COD, it's definitely noticeable in recoil control and being able to react quickly. Jesse Cinco recommended the controller, it's what he uses and is e-sport legal.
* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 27, 2024
We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!