Exoticca has a rating of 4.1 stars from 98 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exoticca most frequently mention tour guide, and great experience. Exoticca ranks 21st among Travel Agency sites.
This company responds to reviews on average within 18 hours
If you want to travel to another country but are a little worried, don't be. This company takes good care of you and knows what is going on the entire trip. They will respond to any concerns before, during, and after the trip. Their excursions are fantastic and very well organized. They make all the arrangements. You just get to sit back, relax, and have fun.
There are many connections for Peru Machu Picchu tour, all tour guides in every place are so responsible and friendly, especially the one on Machu Picchu site. Due to the lake of busses, my tour to Machu Picchu is very tight, and need to catch up the return train. The tour guide helped us to take a shortcuts and negotiate with bus management people to get into the bus earlier, so that we could catch up the bus on time
If you want to travel to another country but are a little worried, don't be. This company takes good care of you and knows what is going on the entire trip. They will respond to any concerns before, during, and after the trip. Their excursions are fantastic and very well organized. They make all the arrangements. You just get to sit back, relax, and have fun.
We travel with them before.
They have good prices and good things to do.
This trip was incredible. Exotica took care of everything. Logistically brilliant! We had 10 flights in 2 weeks including all the transfers, trips & accommodation. We were met at every single airport and transported to accommodation with clear instructions for the next day. All the guides and tours were well worth the early starts.
Thank you Exotica 💖
I couldn't book hold luggage prior to my trip and exotica tried but said it had to be done 24 hours before. As it turned out we couldn't do it 24 hrs before either and had to leave it until we went to the airport.
A work colleague has been on a few of your trips and recommended you.
My daughter wanted to see Macchu Piccu and I wanted to visit the Galapagos and exotica combined the 2 in one holiday.
Hello Lisa,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
Regards,
Exoticca
My wife and I have just returned from our third Exoticca holiday in the past 2 years. Without doubt these have all been exceptional value, incredibly well organised, exciting and luxurious beyond their price bracket. They are such good value that we are now looking to book more.
We went to Egypt and thought it sensible to check before hand on the safety aspects, given the current unrest in the Middle East. We were assured that we would be safe and this advice proved totally correct.
They have a proven track record with us.
We like to go to exciting, exotic places
Hello Stephen,
At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Regards,
Exoticca
I had an unforgettable experience on my trip to Singapore and Bali. Exoticca took care of everything—flights, airport transfers to and from the hotels, transportation between hotels, and guides to show us around various sights in both countries. Everything was seamlessly organized, and there's 24/7 support available via WhatsApp in case of any issues.
They responded timely and the issue was addressed timely as well.
I enjoy the ease of having it all arranged by Exoticca. The transport, air, hotels and guides to accompany us to the sights.
Places were on my bucket list to visit.
Hello Eve E,
Your feedback made our day! We are ecstatic to hear that you had a great time on your trip to South East Asia. We can’t wait to welcome you back for another fantastic experience.
If there is anything we can do to improve our offering, please let us know.
Regards,
Exoticca
These are great, well organized trips to truly exotic locations that I wouldn't be able to plan myself for the same price. The customer service is great if you need to reach out during travel and there are never any hidden costs.
Trips to destinations I wouldn't normally think of, and includes airfare.
Hello Katy R,
We are so glad you had a positive experience with Exoticca. Your support is invaluable to us. Looking forward to seeing you again soon!
Regards,
Exoticca
I was a slightly hesitant initially when I read some bad reviews, however, after booking my Peru trip with them and experiencing things firsthand I was extremely satisfied. The trip was very organized, and everything they promised was delivered. Most importantly, I never felt unattended, and whenever I had questions I was able to reach them via WhatsApp. I would definitely recommend them Without any reservation
They were always available to answer any questions I had
Because they are reachable, and the prices were quite competitive
Referred to the above
Hello Zahid,
Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our Travelers!
Regards,
Exoticca
We just returned from our trip to S Africa and Victoria Falls. The process was seamless with excursions, transfers, flights. Charm level accommodations were for the most part okay, with only one being less acceptable. Of course, our experiences in S. Africa, Zimbabwe, Zambia, and Botswana were different than many of our other trips - that was the intent, to experience other cultures. All staff (hotel, transportation, excursions) were wonderful and eager to help us make the most of our trip. A couple inter country flights could have had better timing/connections - and some in our group did, just not all of us. We have been on several Exoticca trips (Ecuador/Galapagos, Greece, Berlin/Prague Christmas Markets, and now S Africa) and will be planning our next soon.
Exoticca provides affordable travel experiences.
Hello Carol,
We will share this with the store team to let them know how we are doing.
Regards,
Exoticca
We have just returned from a well organised 15 day holiday. We were met at the airport by a very cheerful, polite and knowledgeable Namibian guide called Alfie. The whole trip, from the places we visited, food, accommodation and the planning were great.
We didn't know what to expect but our group of seven all got along very well and had great fun together.
We would definitely consider another trip with Exoticca.
We saw the company advertised and it seemed a reasonable price, as well as visiting the places we wished to see.
Hello Valerie C.
Thank you for sharing your experience of the Namibia/Zimbabwe trip! We're thrilled to hear you had a well-organized holiday and that your guide Alfie made a positive impression. It's wonderful that you enjoyed the food, accommodation, and overall planning of the trip, and that your group had such a great time together.
We're delighted to know that you would consider another trip with Exoticca, and we look forward to helping you explore more amazing destinations in the future!
Regards,
Exoticca
This is a jam packed tour that has it all. Looking out the tour bus window in the countryside was one of my personal highlights, as Switzerland is literally a postcard everywhere you look. But the guide, Giorgio, made this trip so memorable! We saw so many places, but Giorgio was our constant. He doe storytell and share his past experiences around Switzerland.
It seemed very convenient and my dad only had great things to say about it.
Switzerland was on my dad's bucketlist, and we went for his 70th birthday.
Hello Kelly M,
Thank you for sharing your experience! It sounds like you had an incredible time in Switzerland. We're delighted to hear that the breathtaking scenery and Giorgio's storytelling made your trip so memorable. He truly brings the destinations to life with his personal touch. We're glad you enjoyed the journey and hope to welcome you on another adventure soon!
Regards,
Exoticca
It was our first time traveling to Ireland, and our first Exoticca tour. We had an outstanding experience! Everything was as described, but we had the opportunity to add even more activities in, with the help of our fabulous guide, Michele! I enjoyed the combination of guided time and free time, allowing us to explore the things we wanted to see the most. This tour is a fast paced itinerary, however it gives you a taste of Ireland, and definitely allowed me to know where I'd like to go again to explore for longer!
Prior to traveling, we called and all of our questions were answered. We found the phone line to be super helpful!
We found itineraries we loved for an extremely affordable price!
We loved the itineraries, and options available. We added on the transfers to/from the airport for convenience - it was worth it!
Hello Allison G,
It sounds like your trip to Ireland was a fantastic introduction to the country! The mix of guided activities and free time seems like a perfect way to explore, and having a guide like Michele who was able to enhance the experience must have been a huge plus. It’s great that Exoticca's customer service was helpful and that everything went smoothly, especially for a first-time trip.
Regards,
Exoticca
Tour was well organized, hotels for most part were located in convent area's (close to restaurant/pubs) All hotels were clean,updated and staff friendly.
We had a fabulous tour guide - Martin his knowledge of all the areas we visited was excellent- Martin added his experience and humour -
Everything was done for us - we didn’t have to plan routes- find hotels or book individual tours.
Price and convenience
Hi Brian,
We are so grateful for your kind words and 5-star rating!
Our team works hard to ensure every customer has a memorable experience.
If there’s anything else we can do to make your next holiday even better, please let us know.
Regards,
Exoticca
We`ve been in Ireland, Portugal, Spain and Peru with Exoticca in last 3 years. All of them are absolutely unforgettable trips. Well organized, with knowledgeable guides, with best cultural and architectural sites to see in each country.
We took our chances with Exoticca on our first trip to Ireland and since it was a complete success we decided to go with this company.
The presentations of trips were very inviting. Service is good and prices are very competitive.
Hello Svetlana,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Regards,
Exoticca
The 16 day tour of Japan met or exceeded our expectations and has given us a treasured and memorable trove of experiences of the land of the rising sun. It has also vastly expanded our knowledge of a country we had never visited before and either confirmed or changed our past expectations and was a thoroughly pleasurable experience.
We had previously done a rail tour of Switzerland with Exoticca which went extremely well and this gave us the confidence to book the Japan experience with Exoticca which was a larger and more complex undertaking. Our confidence in Exoticca has been confirmed!
Never been to Japan and always been intrigued by the country. Time to find out for ourselves!
Hello HW,
It sounds like your Exoticca rail tour of Switzerland was a fantastic experience and really set the bar high! We can imagine that Japan, with its rich history, culture, and technological advancements, was quite the contrast to Switzerland’s breathtaking Alpine landscapes and precision transportation system.
We are really grateful for the 5* review and hope we can welcome you back on another Exoticca adventure!
Regards,
Exoticca
We really enjoyed our trip. Whilst it was busy travel times were not too much. Lifts arrived right on time and staff were very helpful through the whole trip. Guides were great and couldn't do enough to help.
We wanted to add luggage prior to departure but couldn’t which meant higher prices paid at airport
Mostly price for the trip we’d planned and on recommendation
We wanted to see all the places offered during the trip
Hi Portia,
We sincerely appreciate your business and your valuable feedback.
Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
Best regards,
Exoticca
Some would not be ok with the amount of free time on this vacation. I was not worried about the late arrival of tour guides. I understand traffic was an issue as was availability of vans. I would have liked more time on some of the tours to explore the trails in the area etc
Too much time, 2 1/2 hours at the hot spring pool, was too much.
The whale watching tour had been cancelled. We called to reschedule it and the booked us in. Unfortunately, due to weather it was cancelled
I have travelled with Exoticca before. It was a great experience
Hi Karen,
We are so glad you had a positive experience with Exoticca.
Your support is invaluable to us.
Looking forward to seeing you again soon!
Regards,
Exoticca
Location was Lovely and the Hotel in Ischia Park Hotel Terme Mediteraneo was beautiful. Food was all fresh but not a huge selection- Overall Good. Excursions were not included we did those on our own, only 2 walking tours in Naples were included, both guides spoke english well and very knowledgeable.
We had an Airport pick up and drop off at the end of trip.
No response to my email
My first Trip with Exoticca was Turkey and that was fabulous, I expected the other trips to be the same quality. But next trip Egypt was not so great, Items were stolen on the 3-day Cruise and Royal Jordanian flight was terrible, only our Guide was excellent. The Balkans was Good except the Hotels, they were 2/ 3 star badly maintained, no elevators or Amenities. Hope my next Trip to South Africa will be a better experience.
Never been to Italy, this was the first time.
Hello Kay,
We will share this with the store team to let them know how we are doing.
Regards,
Exoticca
A trip well organized and well delivered by Exoticca, at a very competitive price. The accommodations were as or better than advertised. The on location organization was flawless and very flexible to adapt to changes in schedules by third party vendors i.e air carriers and rail. Finally a very personalized approach during all the trip made for a great experience.
I had a problem with my air carrier and wanted Exoticca to be aware of that. They were not the ones responsible but gave me good advice. By the way they are very easy to reach.
The very competitive price of the tour made us select Exoticca.
We were not even looking for a tour of Peru but when we saw Exoticca's tours to Peru we decided to give it a go.Good decision!
Hello Bertrand,
Remember, every 5-star review is an opportunity to express your gratitude, show that you care about your customers, and gather insights for continuous improvement.
Regards,
Exoticca
Can't recommend Exoticca enough after our first trip with them to Portugal. Our close friends travelled to Italy with Exoticca last year and raved about them. We joined them this year and had a great time. The tour guide and coach drivers were second to none and made the experience that much better.
Unfortunately, we were dealing with a hurricane days before our trip and customer service reached out and offered a credit in the event that we couldn’t travel even though we did not have travel insurance directly with Exoticca. The CS team even found alternate flights for us in the event ours were canceled. Fortunately, our departing flights were not affected and we made our vacation.
Friends recommendation.
Location and cost.
Hi David,
We’re really grateful and appreciate you taking the time to share your rating with us.
Best wishes,
Exoticca
We were looking for an all inclusive trip which held our hands when needed but also gave some freedom when required. This trip / exoticca's travel arrangements gave exactly that. We believe this offered true value for money
There vision of this holiday was a match for us
A place we always wanted to go
Hello Richard t,
We appreciate your feedback and are delighted to know you enjoyed our curated experiences. Your satisfaction is our top priority, and we look forward to serving you again soon.
Regards,
Exoticca
The highlight of the trip was Stonehenge for me; but adding a visit to Oxford, Cambridge, Stratford-Upon-Avon, Liverpool, York, Windsor, and of course London - all that made this trip worthwhile, informative, scenic, and once in a lifetime experience. The guide and the driver were professionals with a lot of humor. They made my stay extra cheerful, next to just having a vacation or any other trip!
It was about the luggage, so they connected me to Play Airlines
I had prior experience with Exoticca with a trip to Portugal and another to India earler this year
I wanted to explore England, and this package had everything I ever wanted out of England. The price was reasonable, the season was convenient
Hello Fauzia,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
From the moment I arrived at the hotel the tour was exceptional. The local tour guide Michelle knew everything about each one of the locations visited. She was an excellent resource in a wealth of knowledge. This was my third trip with Exoticca and I would highly recommend them. Two months ago I did the Ecuador trip with Exoticca and I was telling some of the other guest with me on the tour, they were happy to let me know the next day that they booked Ecuador for next year. I already have a tour booked in March 2025 to Barcelona and Portugal. I can't wait for my next holiday with Exoticca.!
I chose Exoticca because of the reasonable price for a solo traveler. The itinerary.has always checked all of my boxes! Thank you, Exoticca
Exoticca offers many destinations that fit my budget and timing!
Hi William,
Wow! We are blown away by your review. Thank you for choosing Exoticca. We can’t wait to have you back and create more wonderful memories together.
Best wishes,
Exoticca
I was so pleased to comforted to have Andre and Daniel touring me around their beautiful country. They were both so friendly and excited to share with me. I was traveling alone and they made me feel included and welcomed into the trip. I saw them go above and beyond their duties several times to ensure everyone on the trip felt cared for and safe.
I had gone to Peru with Exoticca and had a wonderful experience. So I wanted to see if other trips had the same level of care. I was so pleased.
I chose this trip on the number of days. I only had a week of time and this worked out well.
Hello Tanya A,
"Portugal with a smile" truly captures the essence of your experience! It’s heartwarming to hear how Andre and Daniel went out of their way to make you feel included and cared for during your solo adventure.
Traveling alone can be daunting, but having guides who are friendly, enthusiastic, and attentive can make all the difference. Their dedication to ensuring everyone felt safe and welcomed is a testament to the level of care Exoticca aims to provide. It’s wonderful to know that your positive experience in Peru led you to trust Exoticca again, and that your Portugal trip met your expectations.
Thank you for sharing your journey with us!
Regards,
Exoticca
The airline was terrible but the Miki Travel guide (Jockamo) was excellent. All transfer and transportation in Switzerland was excellent. Trip was maybe 1 day too long. Overall it exceeded my expectations.
Wife had never been to Switzerland
Hi Steve,
Thank you for your kind words and support. We’re grateful to have you as a valued customer.
We have shared your feedback internally. Don’t hesitate to reach out if there’s anything else we can assist you with.
Best wishes,
Exoticca
I enjoyed my trip to Vietnam, Cambodia and Thailand. The organization of the tour was excellent. I have used Exoticca to tour Jordan and Egypt. The atmosphere was electric, all activities were as planned and described in the tour guide. Some of the optional tours were very expensive and in USD dollars. Most of the local tours were less expensive and charges were made in the currencies of that particular country. Most people consulted and decided to take the local tours, which they found less expensive.
The information was related to the customer promptly.
Attractive prices, but I did not like paying an extra thousand dollars because I was travelling alone or solo.
I chose the product because I was satisfied with the results.
Hello Rohan,
We are sorry to hear that you only rate your experience 3*. We appreciate your positive feedback that you enjoyed lots of aspects of your trip.
We are going to have a dedicated agent reach out to you to receive more feedback on the areas you feel could be improved.
Regards,
Exoticca
Overall, the whole trip is wonderful! We were really enjoying the beautiful islands and cities that we visited. The only thing is that the time spend in Athens is very limited. I hope to add one more day in Athens. And the high-speed ferries are very stable. My husband has motion sick, but he was okay to take the ferries. Everything on the board is fine for him.
One thing I don't like is the ferry from Mykonos to Athens, which is very late for the day. If it is earlier, we can have more time in Athens. But it's really late about 3:55pm. We couldn't go anywhere for the day but waiting outside of the hotel.
I booked high speed ferries very late, and I didn't see this part in the trip summary. Then I called customer service, and I stayed online for a long time, and I finally didn't got any answer and gave up. Then I tried email, I got the answer within 48 hours. I had another question about the pick-up thing in airport with WhatsApp, I got the answer right away.
This is first time for me with Exoticca that my friend recommended. I am glad I tried. Overall experience is good, especially for the welcome team. I gave a very high rating for the pick up service, warm, and on time. So I booked another trip with Exoticca.
The 13 days trip to Greece is very impressive for me.
Hello Jerry L,
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to Greece. We appreciate your detailed review and suggestions fo the trip We look forward to welcoming you back soon!
Regards,
Exoticca
Exoticca is an online tour operator made up of passionate travel experts whose goal is to help travelers worldwide fulfil their dreams.
Our in-house experts carefully craft extraordinary travel packages at never before seen prices to give you a truly unforgettable experience.
Traveling with Exoticca means you can visit the farthest corners of the earth at the click of a button, thanks to our innovative technology and simple booking process.
Our long term partnerships with trusted local providers open doors to places you never knew existed, so that you can travel far and care-free.
Hello Michelle,
Thank you for choosing Exoticca and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
Regards,
Exoticca