I have never had a worse experience with any company. They cancelled my ticket and sent me an email to call them back. I then spent the next 7 days calling them daily to sort the mess out. They made numerous promises and lied numerous times. In the end they did not solve the issue and they offered no compensation.

The site is a scam. They'll get you eventually.

I have seen that site before, did some research and chose not to use them as there were way too many complaints about them.

http://www.flyertalk.com/forum/online-travel-booking-bidding-agencies/1068507-planning-book-exploretrip-com.html

I have used this site 3 times by now for my travel. I never faces any problems. I truly recommend this site.

Please see the review I just submitted - the cheap fares are really just an illusion. Even if one buys the ticket at a higher fare, they then literally do not deliver the e-tickets leaving you stranded. Stick with a reputable company would be my very strong advice, based on extremely bad experience with this firm.

Richard is right. Don't share your credit card information to them. Beware!