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    EyeZy

EyeZy

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Overview

EyeZy has a rating of 2.7 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. EyeZy ranks 82nd among Computer sites.

  • Service
    22
  • Value
    21
  • Shipping
    12
  • Returns
    21
  • Quality
    19

This company does not typically respond to reviews

Positive reviews (last 12 months): 31.8%
Positive
7
Neutral
0
Negative
15
View ratings trends
9
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How would you rate EyeZy?
Top Positive Review

“Essential parenting aid”

Tom L.
9/27/24

For parents, this tool has become absolutely indispensable. I now have the ability to stay informed about my children's whereabouts and actions when I'm not physically present. It simplifies the challenges of parenting and makes it much more manageable.

Date of experience: 9/27/24
See positive reviews
Top Critical Review

“IT'S A SCAM!”

Ileana A.
9/15/24

IT'S A SCAM! The app doesn't work, and even if you follow all their instructions and are between the 14 days for a refund, they deny the refund, making up all kind of excuses. DO NOT SUBSCRIBE!

Date of experience: 9/15/24
See critical reviews

Reviews (38)

Rating

Timeframe

Other

Thumbnail of user toml1476
Washington
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

For parents, this tool has become absolutely indispensable. I now have the ability to stay informed about my children's whereabouts and actions when I'm not physically present. It simplifies the challenges of parenting and makes it much more manageable.

Date of experience: September 27, 2024

Thumbnail of user samuelg684
Canada
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

I feel significantly more at ease knowing I can quickly respond to any issues that might arise regarding my children's phone usage. This sense of security is invaluable.

Date of experience: October 7, 2024

Thumbnail of user rubyl191
Canada
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

This application has become an essential component of our family's daily life. It extends beyond just monitoring; it also enhances our communication and fosters a deeper understanding between us.

Date of experience: October 9, 2024

Thumbnail of user jadei20
Washington
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

This app has revolutionized the way I monitor my children's activities. It's one of the rare applications that genuinely delivers on its promises and is well worth the investment.

Date of experience: September 27, 2024

Thumbnail of user wiltond13
Netherlands
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

After using this application for several years, I can confidently say that I cannot envision my life without it. It affords me the assurance I need to know my children are safe.

Date of experience: October 10, 2024

Thumbnail of user kianef
Canada
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

I am delighted with how straightforward and convenient this tool is to use. The user interface is intuitive, and the customer support team is always available to assist with any queries I may have.

Date of experience: October 8, 2024

Thumbnail of user kieranc76
Canada
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

This tool aligns perfectly with the needs of contemporary parents. It effectively safeguards my children without crossing boundaries into their private lives.

Date of experience: September 29, 2024

Thumbnail of user ilealescio
Spain
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

IT'S A SCAM! The app doesn't work, and even if you follow all their instructions and are between the 14 days for a refund, they deny the refund, making up all kind of excuses. DO NOT SUBSCRIBE!

Products used:
The parental track app

Service
Value
Returns
Quality

Date of experience: September 15, 2024

Thumbnail of user johns15704
Brazil
1 review
0 helpful votes
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May 9th, 2024

I repeat...this service is absolute garbage. It never worked. And when I demanded a refund on day 3 of wasting my time trying to make it work, they wrote to me that instead of refunding my money they will provide specialized technical service to make it work. The next time I've tried to access the system I found out that I was banned because not even the chat system worked and my account information disappeared. They ripped off my $60...this is a fraudulent and shameful mafia

Products used:
Paid for garbage that never worked (EyeZy)

Service
Value
Shipping
Returns
Quality

Date of experience: May 9, 2024

Thumbnail of user virginia.guarddon
Spain
1 review
1 helpful vote
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April 23rd, 2024

Not only the product doesn't work but they won't refund your money. Their customer service is terrible and their sales people same the product with lies! Do not buy! Your phone will be hacked by them and data will be stolen.

Service
Value
Shipping
Returns
Quality

Date of experience: April 23, 2024

Thumbnail of user nhale
GB
1 review
2 helpful votes
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March 15th, 2024

Payments scammed x3 on first order. Should've have realise then but as a desperate parent went ahead and wasted lots of time and more money for, what is probably, one person sitting on a chair getting off with online theft!
Beware of fake non payment warning...

Tip for consumers:
Keep away from this company

Products used:
No service

Service
Value
Shipping
Returns
Quality

Date of experience: March 15, 2024

Thumbnail of user vikasb33
AE
1 review
0 helpful votes
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March 21st, 2024

InFeb 2024 I bought the subscription for 95$ and asked them why I could not view social media accounts tracking as promoted by them and to my surprise they said I need to pay 333$ for the social media option. Furthermore, they also had a sneaky way to get us to pay for additional services amounting to 56$. They have a 14 day refund policy and now they are not replying to my refund emails.
They respond on trustpilot that they will assist us but I just want a full refund after this terrible experience.
They are just terrible. No action on refund yet. SCAMMERS!

Tip for consumers:
They are absolutely scam artists. I purchased and ask them I dont see social media feature, they said you have to spend 333 $ more for this. I said kindly refund me as you have misled me,no response till now

Products used:
Eyezy 12-Month Premium Plan

Service
Value
Returns
Quality

Date of experience: March 21, 2024

Thumbnail of user fredb1009
Pennsylvania
1 review
0 helpful votes
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March 2nd, 2024

I purchase this app, but it would not install. They had a "technician" try for 2 hours and was unable to install it. I requested a refund since the product didn't work. I was told they do not have any type of refund policy - but they were sorry for my luck. Do not purchase unless you're willing to loose it. They ended up charging me $146!

Tip for consumers:
Stay AWAY from EYEZY!

Products used:
None - they didn’t work!

Service
Value
Shipping
Returns
Quality

Date of experience: March 2, 2024

Thumbnail of user jollyka12
Florida
1 review
0 helpful votes
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February 26th, 2024

I have been fighting with them for a month about the fact that it will NOT work on the target phone. I even paid the extra $50 for the installation help. NOPE didn't work. Still they repeat to send me emails telling me to make an appt with the CHAT feature for help. That's not what I thought I was paying for since you can talk to chat for free. Still it does not work and they will not refund my money. Just another company stealing our money.

Tip for consumers:
Product didn't work and they refuse to refund when they say if there is an issue with the target phone they will but they haven't. I keep getting response of please make an appt with chat to help you. They can't because it DOESN'T WORK ON THE TARGET PHONE.

Products used:
None

Date of experience: February 26, 2024

Thumbnail of user shellc19
Arkansas
1 review
0 helpful votes
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February 18th, 2024

The system is trash it didn't work from the start informed them and asked for a refund cause I dealt with. Companies like this before they told me troubleshoot I did that didn't work ask for a refund again they still refused they the. Said I had to troubleshoot again which I did not want since the first time did not work I have been asking for a refund for 10 days straight they still refuse to give it talking about more troubleshooting so once my 14 days are over they don't have to issue the refund then they take like three days to respond to an answer.

Tip for consumers:
Don't use it

Products used:
None this site is a scam and trash they refuse to give your money back even after your troubleshoot and the mess still don't work they want to keep trying

Service
Value
Shipping
Returns
Quality

Date of experience: February 18, 2024

Thumbnail of user gwent92
Texas
1 review
0 helpful votes
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January 20th, 2024

Working through the WORST experience I have ever had and wanting to make sure that others go in eyes wide open. A lot of what they promise they don't exactly deliver the way irrational person would think including the promised 24/7 support. You need to be very meticulous and reading through exactly what you need and exactly what they promise and the fine print about how they're willing to standby their services if you don't like them. Demo that they proudly show on their homepage is not necessarily what you get depending on a series of factors and the support associates basically make you feel like you're an idiot because you don't understand all the ins and outs of technology. (this is ironic because I work in tech) I really wanted it to be different but the whole process has been convoluted and bait and switch from start to finish!

Service
Value
Returns

Date of experience: January 20, 2024

Thumbnail of user richardc4856
California
1 review
1 helpful vote
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February 17th, 2024

I am an IT Manager and have used a number of monitoring apps. This app is useless for an iPhone. You must have physical access and passcode evertime you want to use the app. ICloud syncing never worked for me. If you have physcial access to the device then you can simply look through the device to find what you are looking for. The app does not provide any more information that what you can get looking through the device. It would be better to simply use iCloud to monitor what is happening on the device, because in essence, this is all this app does. It was a complete waste of money. I feel like the company was dishonest in thier marketing material of what the app can do on an iPhone. Please don't believe the 5-star reviews. They also make it extremely difficult to stop your subscription. Buyer Beware!

Service
Value
Quality

Date of experience: February 17, 2024

Thumbnail of user drumz2162
Texas
1 review
4 helpful votes
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January 7th, 2024

I paid for a 3-month Eyezy membership for $67.19. I installed the app according to the instructions and began the initial download. After an hour, it failed. After that, I was never able to complete the download after numerous attempts. Same error message every time that it failed. I tried contacting them for help and they offered tech support for an additional $54, which I did not purchase. I requested a refund and have gotten nothing but excuses for the past two weeks. I still have not received anything back from them, nor have I received any service. As far as I'm concerned, it's a scam. They are located overseas and are only interested in stealing American money.

Tip for consumers:
Beware. They will not adhere to their own refund policy. Once your money has been sent, you will not get it back!

Service
Value
Shipping
Returns
Quality

Date of experience: January 7, 2024

Thumbnail of user staciah25
Missouri
2 reviews
2 helpful votes
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December 20th, 2023

Screen recorder never works more than 48 hrs w/o a reinstall. None of the social media monitoring is decent it's all garbled and mixed up. Text messages leaves out all media sent and received now (used to work). Whole app is a disaster, esp2for the price! As a software engineer myself I would be ashamed to have my be on this app. We will not be renewing!

Tip for consumers:
Look elsewhere. Company does not provide any support and will not refund money.

Products used:
Premium monitoring

Date of experience: December 20, 2023

Thumbnail of user juanl416
California
1 review
5 helpful votes
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July 6th, 2022

They give you a dashboard that has all the information that you can get for free by logging into your iCloud account. Terrible misrepresentation of what it can do. It might work for Android users, but if you have an iPhone or iPad stay away from this.

Date of experience: July 6, 2022

Thumbnail of user billw1603
New Zealand
1 review
0 helpful votes
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January 8th, 2024

Subscribed after saying report was ready. Scammed me on the upgrade, didn't click on anything buy auto billed me for add-ons. Once subscribed tried to get another $60 from me for subscription upgrade. Contacted the contact centre who just messed me around saying I needed to pay the extra $60 for them to access the device. I refused saying the report was already ready. Screwed me out of $180 and I recieved nothing. Blocked my credit-card to stop auto billing, contact person claimed they had stopped the auto billing, but I didn't trust them. Waste of time, total robbers

Products used:
Spyyz

Service
Value
Returns
Quality

Date of experience: January 8, 2024

Thumbnail of user rubyg201
Viet Nam
1 review
2 helpful votes
  • Send Message
December 13th, 2023
Verified purchase

I wish I read this comments before I made the purchase. Yes, the site is a scam. They just want you to make the purchase, they will say anything you want to hear. But after the purchase the support is gone and you are left with the app that doesn't work. There is no data from the target phone and no refund whatsoever. Do not buy!

Date of experience: December 13, 2023

Thumbnail of user douglase379
Norway
1 review
0 helpful votes
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November 22nd, 2023

There are two things that drew me in to using Forcitelle monitoring team on insta: it's inexpensive and simple to use. I bought their monitoring access, and it's very simple to use, and getting the information I need isn't as difficult as I expected. Everything is nicely laid out, and all I have to do now is choose and read from my dashboard.

Tip for consumers:
Very user-friendly

Products used:
Forcitelle Monitoring software

Service
Value
Shipping
Returns
Quality

Date of experience: November 22, 2023

Thumbnail of user jlpj
North Carolina
1 review
0 helpful votes
  • Send Message
March 24th, 2024

Eyezy management won't refund my money after I purchased a package.
Purchase and cancelled in same day.
Stay away from this company.

Service
Value
Shipping
Returns
Quality

Date of experience: March 24, 2024

Thumbnail of user segouia
GB
2 reviews
0 helpful votes
  • Send Message
October 10th, 2023

Initially, the data took a while to upload, which had me a bit concerned. But after that, everything has been smooth sailing. Customer support was also quite helpful during the process.

Products used:
Flexyspy

Service
Value
Shipping
Returns
Quality

Date of experience: October 6, 2023

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Andres L.
Typically does not respond to reviews

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