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on 9/25/18I ordered an item that the website said "available in 2-3 days". 6 days later i contacted customer service who said they had to order it from the manufacturer and would receive it in 10-15 business days and then ship it. So I'd count on a month or so.
Seemingly forever... I'm on 20 days now and it hasn't shipped.
I waited well over a month
So it's gonna take awhile
Don't plan on ever receiving it