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on 10/28/15You would be better off gifting someone with your item. It cost significantly more to return the item. Of course, you want to track it, because otherwise, how will you know they've received it. If you can't definitively say they received the return item, they are not obligated to pay. You can try to work with their customer service but they only offered me partial refund. I was not willing to spend an additional $65 to return a blouse that didn't fit and some filthy pants.