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FashionMia

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Overview

FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.

  • Service
    174
  • Value
    158
  • Shipping
    169
  • Returns
    130
  • Quality
    156
143
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How would you rate FashionMia?
Top Positive Review

“Excellent white dress. Good and fast service”

Lidia C.
11/6/23

When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.

Top Critical Review

“Horrible. Buyer Beware!”

Ribbion S.
2/2/21

You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.

Reviews (2,865)

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Reviews that mention popular keywords

customer service (690) fashion mia (303) credit card (116) size chart (73) phone number (49) order insurance (13) shopping experience (33) right size (21)
Thumbnail of user ribbions
North Carolina
1 review
0 helpful votes
  • Send Message
February 2nd, 2021
Verified purchase

You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms.
You rated our customer service as bad.

Products used:
tops

Service
Value
Shipping
Thumbnail of user lidiac5
Malaysia
3 reviews
1 helpful vote
  • Send Message
November 6th, 2023

When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.

Tip for consumers:
Be sure you check the size!
If you're not sure about the delivery time better ask them before ordering.

Service
Value
Shipping
Thumbnail of user yy6
Australia
1 review
8 helpful votes
  • Send Message
January 9th, 2019

The dresses were garbage, very poor material and workmanship.
Sizes was all wrong, bought XL size but the actual thing is more like small.
Looked nothing like the photos on the website.
Wanted me to pay for the expensive shipping in order to return the goods for refund, or instead offered us store credit less than the value of the purchase.
This is the same as refusing to refund, whereas a good online store would have provided either a full refund or a prepaid postage to return the goods, especially when the goods are clearly faulty.
Awful customer experience, no one should ever buy from them again.

Tip for consumers:
Do not buy from this site

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user bellam40
Bella M. – FashionMia Rep

Dear customer,

Thanks for your order on our website and really sorry for the inconvenience to you.
I have checked your order and sent an email to you, could you please check your inbox later?

If you have other questions, please feel free to let me know at comment@orderplus.com
Fashionmia

Thumbnail of user sandrav44
Louisiana
2 reviews
14 helpful votes
  • Send Message
April 11th, 2018

I purchased three items. So far after at over 6 weeks I have only received one of the three items and I am sorely disappointed. The picture on the web shows it being lined with a grey fleece. The actual product has no interior lining. It's just the reverse side of the fabric which looks terrible! Additionally, there are so many conditions on the returns that I doubt I will get my money back. I'm advising anyone I know not to purchase from this site!

Tip for consumers:
Do not purchase from this site. Products are not as they appear!
Greatly inferior to the picture!

Service
Value
Shipping
Returns
Quality
Thumbnail of user deew113
Georgia
1 review
6 helpful votes
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May 3rd, 2019

They shipped the wrong size, one item had a broken zipper, many items was not received, no return packaging info, or address to send back to. They make it very difficult to return an item. Please stay away from this site. The pictures of the dresses are beautiful, but what you finally received is nothing like the picture.

Thumbnail of user bellam40
Bella M. – FashionMia Rep

Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia

Thumbnail of user pallavip4
Ohio
1 review
1 helpful vote
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June 15th, 2018

I placed an order on January 2018 in FashionMia website and I received the partial shipment on march. There are still some items missing. I've been trying to contact customer service several times but no reply to the emails and no return phone calls. I want my refund at least. After my experience I would warn people not to order from FashionMia. They are cheating

Tip for consumers:
Not a great quality and the customer service is the worst. My suggestion, please rethink before you order and don't waste your money!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and post here.
We are so sorry for the delay and the quality problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real items you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
Please let us know if anything you need our assistance:)

FashionMia

Thumbnail of user cherylc292
New Jersey
1 review
0 helpful votes
  • Send Message
May 15th, 2019

First of all, I must thank to fashionmia.com for your great support along with your fast Response. When I found fashionmia.com, I was happy since they have wide varieties of clothing, and a great deal to choose from. I have so far, arranged three dresses (love their dresses). I like that some of their stuff seems unique. My arrangement always is dependent upon the time that I anticipate it to come they specify, and I am happy with that. So far, I don't have any problem with the inside, and no complaints. I give them props for being an international online store that's doing a great job; I typically hear a lot of complaints about online shops etc. My experience has been great so far and they also possess a very professional and helpful customer support group, which I appreciate. This one of my favorite places online to shop.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bellam40
Bella M. – FashionMia Rep

Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia

Thumbnail of user becd4
GB
1 review
7 helpful votes
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April 30th, 2019

I bought two items at the same time from Instagram and the quality is beyond a joke. I took pictures, sent a video of what was clearly false advertising. The items took 5 weeks to come and then when I tried to send back on the day I received and was appalled they have refused. Products are cheaper than you would find down a market you have been warned!

Thumbnail of user bellam40
Bella M. – FashionMia Rep

Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia

Thumbnail of user arnab5
Washington
1 review
24 helpful votes
  • Send Message
September 4th, 2015

Ordered an item 30 days ago, my first suspicion was the shipping status in the order confirmation didn't work... then - after 2 weeks we tried emailing - still no response. There is no customer service number that I can find to call listed anywhere... Spent over 100 dollars, probably gone for good. BEWARE this site!

Thumbnail of user fatimaf5
Australia
1 review
26 helpful votes
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March 14th, 2016

They will take your money but won't send you the clothes. 4 month and I am still waiting. They are also known by other names on Facebook (that is TB dress) so be aware of those as well. I wish I read these reviews before.

Thumbnail of user germanc5
Canada
3 reviews
8 helpful votes
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February 22nd, 2016

For two months this guys were verifying shipping address, confirming items, buying materials, hiring personal, enjoying holidays, taking their time, losing my order and finally they sent one item, other size. Make you a favor: don't put your money in this crazy machine. You will only get headaches.

Thumbnail of user xoliswah
South Africa
1 review
5 helpful votes
  • Send Message
May 23rd, 2017

At least they should have the decency to refund our monies if they can't deliver. Seemingly they have a standard response of "check your email" on this site yet when you send emails enquiring about your order they don't even respond. The last email from them was informing me that they've sent 1 dress. My $331 could have been used elsewhere and why say my order will reach me in 3 to 5 working days, it's annoying. I'll give them one thing though, that they are very good with their marketing on their website.

Thumbnail of user fendyx
fendy x. – FashionMia Rep

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your jamesonconsulting address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Thumbnail of user nikap2
Maryland
1 review
6 helpful votes
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August 20th, 2017

2-5 business day shipping is promised; my order was placed almost two weeks ago and still has not shipped. Haven't been able to reach customer service that is promised to be available 24/7 in 3 days now. Never shopping there again!

Thumbnail of user dianeg74
Michigan
1 review
13 helpful votes
  • Send Message
November 9th, 2017

Finally received my order but guess what the coats I purchased would fit a 5 year old. You FashionMia Scammers use false advertising and your product sucks. The word will get out. Take your crap back to China and keep your hands off our hard earned US Dollars.

Thumbnail of user helenj59
Virginia
1 review
7 helpful votes
  • Send Message
October 28th, 2017

Why can't I get refund? I have been trying since June 28,2017. Dress was the poorest quality and paid shipping charges to receive & return. Send email daily for update but no refund yet. Hard to believe this is not a SCAM!

* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user maryd303
Mary D.
Canada
1 review
7 helpful votes
  • Send Message
October 26th, 2017

Cute dresses, terrible service. Slow filling of orders, delay, delay. The 24 hour phone line gets you to leave a message. "Mandy" must be the only "person" who answers emails. Refunds are supposedly posted to your credit card but don't appear. .

Service
Value
Shipping
Returns
Quality
Thumbnail of user aj673
Mississippi
5 reviews
8 helpful votes
  • Send Message
September 17th, 2017

AWFUL! It's taken 1 month just to find my merchandise on USPS tracking. Still have not received anything. After reading the reviews I'm scared to see how bad the clothes are! I guess you get what you paid for. Horrible company!

Thumbnail of user sandrac359
Canada
1 review
7 helpful votes
  • Send Message
December 18th, 2018

My order was 3 months late.
When it finally arrived clothes were all too small.
Not one piece was wearable.
24/7 customer service? A big big joke.
Someone out there is laughing at me.
I sent numerous emails.
Finally, I escalated my complaint to the legal offices.
No one called me back.
However, they did send info about shipping.
I'm so disgusted by this company, I think they are paying people to advertise their products.
I do a great deal of online shopping and without a doubt, have never experienced anything like this.
What a scam.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear customer,

Thanks for your order on our website and really sorry for the inconvenience to you.
I have checked your order and sent an email to you, could you please check your inbox later?

If you have other questions, please feel free to let me know at comment@orderplus.com
Fashionmia

Thumbnail of user heatherb277
GB
2 reviews
9 helpful votes
  • Send Message
May 2nd, 2018

Ordered and received item which was appalling quality. Tried to return it but they just keep making excuses. Paypal no use either - pity they support a scam company. Don't be tempted to buy on any account. I have found out from Trust Pilot that they are tempting people with cash backs to leave a good review! Says it all really.

Thumbnail of user jacquelinea27
Virginia
1 review
21 helpful votes
  • Send Message
April 13th, 2018

I placed an order 18 March 2018. Each item was available in size & color. I thought great! FashionMia got my money immediately, but still no items nearly a month later on 11 April 2018. I have called several times, and sent emails to customer service, and received NO Responses. Their tracking doesn't work either. I had ordered items in plenty of time for Easter -- very disappointed to say the least.

Thumbnail of user irynag3
Canada
1 review
6 helpful votes
  • Send Message
March 27th, 2019

After a month of waiting only half of order arrived. Very bad quality, the dress is like from 1$ store, cheap fabric, badly performed stitches, uneven hem!
Customer service doesn't respond neither email or messages.
Phone number is missing. You can't even complain!

Thumbnail of user bellam40
Bella M. – FashionMia Rep

Dear customer,
So sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you soon?
Thank you so much.
Any problem, please feel free to contact us via comment@orderplus.com.
Fashionmia

Thumbnail of user lyndal47
Australia
1 review
5 helpful votes
  • Send Message
March 18th, 2019

Waiting for my refund, the dress was out of stock, now more then 20 days still, not happy, every day i have a message. Only 3 reply, saying that we will look after you, it should be in the next couple days.

Thumbnail of user bellam40
Bella M. – FashionMia Rep

Dear customer,
So sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you soon?
Thank you so much.
Any problem, please feel free to contact us via comment@orderplus.com.
Fashionmia

Thumbnail of user yvyn
Canada
1 review
9 helpful votes
  • Send Message
February 23rd, 2018

I ordered 6 items and received 5, within three months period. They looked nothing like what was portrayed on their website. Now I am forever scared to ever order online again. Non-professional service and seem products...

Thumbnail of user elliez
Canada
1 review
8 helpful votes
  • Send Message
July 13th, 2019
Verified purchase

Just Got an email that they're out of stock for some item that's already been paid for 4 months ago. And I will be receiving 0 dollar refund!
Absolute scam!
Please don't let these thieves steal your money.

Thumbnail of user akvinderk
Australia
1 review
0 helpful votes
  • Send Message
February 25th, 2016
Verified purchase

I have bought a lot of clothes from Fashion Mia, their prices are cheap for most items, the quality and range is very good, good fabric, free delivery, Easy returns. They are my favourite online shopping store.

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From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!

Company Representative

Thumbnail of user fashionm1
Fashion M.
Hi,

Thank you for your order from Fashionmia that is dedicated to delivering high-quality clothing to women all over the world. And our team spare no effort to provide every customer a happy shopping experience although sometime we may have some small mistakes. But we never stop going ahead on the process of providing good service. Thank you for your understanding in advance.

Anything needs our help before, during and after your purchase, please feel free to connect us by email. Our team will do as best as we can to give you a satisfied answer. Thank you very much.

Email: comment@orderplus.com

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