FashionMia Questions & Answers

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Here’s what consumers have asked with answers from FashionMia staff and previous consumers.

398 questions answered
25% answered in 1 day
Question:

I, i'm from canada and i would like to know the time it's take to receive your order and for the measure what i see is the real measurements ex; i'm 44 inches 39 inches 41 inche so if it says 45-40- it's going to fit me, tyvm

Answer:

From my experience, be prepared to wait 2 weeks or more for the order. It probably wont match their sizing charts. Good luck getting someone who speaks your language and if you need to return an item, be prepared for 30 days wait time.

By Stacey M.
Question:

What is the return policy if the sizes are not correct?

Answer:

They make you pay shipping but you can send them back and they will then resend the correct sizes. Takes a while for the whole process as they ship from japan

By Kristina S.
Question:

If it takes 2 months, i do not want items as the season will be over.

Answer:

I ORDER NOV. 4 2015 AND AND DONT RECIEVE MY DRESSES, MY ORDER #B615689, YOU TOOK THE MONEY FROM MY BANK THE SAME DAY, PLEASE ANSWER INMEDIATELY.

By VENECIA O.
Question:

How can i return an order that doesn't fit.

Answer:

You would be better off gifting someone with your item. It cost significantly more to return the item. Of course, you want to track it, because otherwise, how will you know they've received it. If you can't definitively say they received the return item, they are not obligated to pay. You can try to work with their customer service but they only offered me partial refund. I was not willing to spend an additional $65 to return a blouse that didn't fit and some filthy pants.

By Karen M.
Question:

I didn't receive all my perches yet

Answer:

Prepare yourself to be disappointed when you do receive it, which is no time soon btw. Don't even bother contacting customer service because they are horrible with answering and giving you information on your order.

By Bianka G.
Question:

Hi we ordered 6 clotnes in the biginer august you are of many from our acaunt cvikly but we noting got we veyting for delivery and we wont our many back lidia kowaleczko

Answer:

These frauds won't give it back, contact BBB.

By Bianka G.
Question:

I buy close but i wait 1 month dont see close come

Answer:

This wait time is normal for overseas items. I shop overseas in several countries and all are the same unless you want to use courier mail which is very expensive. Also customs can hold things up and look at the weather for instance back east and the storms and floods cause a problem.

By Valerie C.
Question:

How much is the shipping cost?

Answer:

Ridiculous! Buyer beware! Please read the reviews!

By Amanda A.
Question:

How much does it cost to ship ship to the uk

Answer:

Buyer beware! Please read the reviews!

By Amanda A.
Question:

Answer:

If you go on their website and log in and make a dispute they will send you info about your order. But their "processing and shipping" take about a month. I was not please with them at all. Once I sort everything out I am NEVER buying from them again

By Ray C.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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