• FastSoftwares

FastSoftwares

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Overview

FastSoftwares has a rating of 4.0 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastSoftwares most frequently mention microsoft office, and customer service. FastSoftwares ranks 4th among Windows sites.

  • Service
    37
  • Value
    37
  • Shipping
    36
  • Returns
    36
  • Quality
    36
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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How would you rate FastSoftwares?
Top Positive Review

“Excel 2021 for Mac installation from FastSoftwares US”

Vincent S.
4/2/24

I encountered an issue during the software installation. David assisted me via email and also patiently guided me over the phone, effectively resolving the issue. He promptly responded to my email inquiry and remained patient throughout our phone conversation to assist me with Excel 2021 for Mac issues

Top Critical Review

“They never provided the llicense key”

Brad E.
3/27/24

It's now been 2 months since we purchase Word 16 from them. Should have known how they would be when the "upgraded" me to Home/Student version. We are using the professional version of office, and this would not work so they give me a license for Office professional, which we did not want/need. From there they kept trying to have us install the software, but this is for a production auto tester and we cannot install any software on the system. They were told this over 8 time with nothing sinking in to this fact and they kept trying to have me install the software rather than just giving me a license. Now, 2 months later, they will not respond to any chats, help requests, and replies to my emails. DO NOT USE THIS COMPANY! The best warning I can provide. Stay clear of them.

Reviews (144)

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Reviews that mention popular keywords

microsoft office (36)
Thumbnail of user vincents877
1 review
0 helpful votes
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April 2nd, 2024

I encountered an issue during the software installation. David assisted me via email and also patiently guided me over the phone, effectively resolving the issue. He promptly responded to my email inquiry and remained patient throughout our phone conversation to assist me with Excel 2021 for Mac issues

Tip for consumers:
Great service, fast installation and Genuine Microsoft Software licensing

Products used:
Microsoft Excel 2021 for Mac

Service
Value
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Quality
Thumbnail of user brade200
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

It's now been 2 months since we purchase Word 16 from them.

Should have known how they would be when the "upgraded" me to Home/Student version. We are using the professional version of office, and this would not work so they give me a license for Office professional, which we did not want/need. From there they kept trying to have us install the software, but this is for a production auto tester and we cannot install any software on the system. They were told this over 8 time with nothing sinking in to this fact and they kept trying to have me install the software rather than just giving me a license.
Now, 2 months later, they will not respond to any chats, help requests, and replies to my emails.

DO NOT USE THIS COMPANY! The best warning I can provide. Stay clear of them.

Tip for consumers:
DON'T USE THIS COMPANY!!!

Products used:
None they did not provide our license to us to get our production auto tester back up and running.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brenth265
1 review
1 helpful vote
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November 19th, 2020

I purchased Office for Mac through Fast Software. I'm surprised that they sent me the invoice, download link, and activation code for the license right away. Talk about efficiency! I will definitely buy from this store again.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Brent,

Thanks for your review. We really appreciate it. We are happy that you liked our efficient services. We would be delighted to hear from you again.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user jenniferw1018
1 review
3 helpful votes
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June 22nd, 2020

I really did not know what to purchase so I asked customer service for help. The girl, named Annie, asked a few questions and later recommended Microsoft 2016. She was right, it is exactly what i need

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Jennifer! We truly appreciate you taking the time to give us your feedback. We're glad that we were able to provide our product that's best for your need. Please feel free to reach out to us for any future needs or questions.

Thumbnail of user jamess5263
1 review
0 helpful votes
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September 15th, 2021

Wow! Outstanding service i received from there. I would highly recommend their business and will deal with them again. This is not the first time I order this product. I really like. Good delivery. Thank you!

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Value
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Quality
Thumbnail of user joshuam645
1 review
0 helpful votes
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November 28th, 2020

I tried the license key, and it didn't work so I contacted FastSoftwares via email. They quickly responded, and I was able to fix the problem with their help. Thumbs up because their customer service is commendable. They're not like other stores where queries are often left unanswered.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Joshua,

We would like to thank you for your review. We highly appreciate it. We are very pleased to know that our customer team was able to help you efficiently. We do hope that you enjoy the product you purchased from us.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user genevas21
1 review
0 helpful votes
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January 24th, 2021

I've always been an aspiring author ever since I was in high school but the lack of writing softwares has always hindered me in achieving my aspirations. But with FastSoftwares, you can really find everything that you need without worrying if it's original or not. Thank you FastSoftwares team for the consistency and quality help!

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Value
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Thumbnail of user robertr2194
1 review
0 helpful votes
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December 4th, 2020

A colleague of mine shared his experience with fastsoftwares and it made me curious to try it since I needed an upgrade for my Microsoft Office 2013. I had no regrets, definitely got my money's worth.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Robert,

We would like to thank you for your review. We highly appreciate it. We always provide value for money to all our customers. We are glad that you like your purchase from us. We hope that you enjoy your Microsoft Office.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user archiec42
1 review
1 helpful vote
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November 22nd, 2020

My mom has just started exploring remote work through being a virtual assistant. She's not the most technologically savvy person out there, and neither am I. It's been hard to cope and figure out how to adjust, but Fastsoftwares came to the rescue just when she needed it the most! They're so polite and quick at resolving issues.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Archie,

Thanks for your review. We really appreciate it. We hope that your Mom is enjoying the products you got for her.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user robertr2143
1 review
0 helpful votes
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November 28th, 2020

Was initially quite skeptical to buy from FastSoftwares. I mean, they sell Microsoft Office packages for a relatively low price? It's almost too good. But now that I've tried it, I can confidently say it's the best legitimate store for Microsoft Office needs.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Robert,

We would like to thank you for your review. We highly appreciate it. We provide our customers affordable yet authentic and genuine softwares that definitely gives them the value for their money. We hope that you are enjoying the products you purchased from us.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user ethane35
1 review
0 helpful votes
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January 24th, 2021

When I used to browse for sellers of microsoft products, I would always see sellers pricing at over a hundred dollars. But luckily, I came across Fastsoftwares and I can honestly say that they have a really empathetic customer service. Now, with all the financial obstacles I'm dealing with right now, I can get my Office 2016 products at below 50 dollars. Amazing!

Service
Value
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Quality
Thumbnail of user stefanh103
1 review
2 helpful votes
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November 24th, 2020

I bought Microsoft Office for Windows 10 pro, but I couldn't seem to finish the installation. Thankfully, their team clearly told me what seems to be the problem and sent me another download link and authentication license. Great service fastsoftwares

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Stefan,

We're very happy that you have activated your Windows 10 pro!

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user melindac515
1 review
3 helpful votes
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June 28th, 2020

I had to refresh my browser over and over again. I could not believe I was getting a discount of almost 50%! It helped me buy a new bag that i have been wishing for so long with the savings that I got. Now I have Microsoft Office and the bonus is the bag. What a great deal!

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Melinda,

Thanks for your review. We really appreciate it.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user enzos17
1 review
1 helpful vote
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December 22nd, 2020

The good service of fastsoftwares is really well-known in our office. If you ask anyone, they would recommend the Office 2016 microsoft products of this website, and without no question, we all became loyal customers of this brand.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Enzo,

We would like to thank you for your review. We highly appreciate it. We are also thankful that you are our loyal customer. We look forward to more future transactions with you.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user tonys1025
1 review
1 helpful vote
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December 22nd, 2020

A few months back, I had trouble with my Office 2016 because it won't open. Because of that, I had to look online for alternative microsoft products. I stumbled upon Fastsoftwares and I saw their authentic service, and ever since, it's been the best purchase of my life.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Tony,

We would like to thank you for your review. We highly appreciate it. We are happy that you liked the authentic and genuine software you've purchased from us. We hope that you enjoy using your software.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user patrickj209
1 review
0 helpful votes
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December 1st, 2020

At last, I was able to transact with a legit and original software company. FastSoftware is indeed leveling up the game. Will definitely visit their store again. And by the way, customer service is *******/10.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Patrick,

We would like to thank you for your review. We highly appreciate it. We are happy to know that you are satisfied with our customer service. We look forward to your next visit in our store.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user handys7
1 review
0 helpful votes
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December 29th, 2020

I ordered so many items from this for birthday party and I was in confusion that they will deliver on time or not but my glad that they deliver exactly on time very trusted and their service really appreciable

Service
Value
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Quality
Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi handy,

We would like to thank you for your review. We highly appreciate it. Our customer's satisfaction is always our priority and we are glad to know that you are satisfied with your transaction with us.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user andyv70
1 review
0 helpful votes
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November 19th, 2020

Gave them a ring around midnight because that was the only time I have to set up my laptop. I kept getting errors in the Office 2016 that I bought from them. I was actually surprised that they picked up. Turns out, I needed to restart it before using it. Phew

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Andy,

Thanks for your review. We really appreciate it. We are always here to help you.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user jerrym461
1 review
3 helpful votes
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July 1st, 2020

I lost my job because of this pandemic so I decided to work from home and one of the things to do that is to invest on a genuine Microsoft product. Luckily, Fastsoftwares is giving it at a cheaper price without risking the quality.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Jerry,

Thanks for your review. We really appreciate it. We are so happy to know that you liked our products and services.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user elinae3
1 review
0 helpful votes
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January 24th, 2021

As a newbie when it comes to owning a laptop, I've been struggling in trying to get my apps and softwares downloaded properly without worrying about additional damages or costs. When I first asked the FastSoftwares team about my concern, they were very willing to extend a hand and offer their original products at a very low price, making my newbie experience really amazing and progressive!

Thumbnail of user allenv36
1 review
0 helpful votes
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November 28th, 2020

If you haven't purchased yet from FastSoftwares, what are you doing man? Check it out now! It is now my go-to store for Microsoft office purchases because it is completely original and legit. Customer service is the bomb too!

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hello Allen,

We would like to thank you for your review. We highly appreciate it. We love all the positive things you mentioned about us. We always strive to give all our customers the value for their money.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user jamess4055
1 review
1 helpful vote
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December 16th, 2020

I ran into a problem with my product key in the middle of the night. I wasn't expecting to be assisted right away so I was really happy when the Fastsoftwares team called and solved my issue. Very commendable!

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi james,

We would like to thank you for your positive review. We highly appreciate it. We take pride in our efficient customer service, we are delighted to know that you are satisfied with our services.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user robertj1370
1 review
0 helpful votes
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January 20th, 2021

During my mid semesters, I was assigned to make a research paper on Administrative law. I order to pass the exam, I had to score really good, so I contacted Online Assignment expert and was really amazed by their extremely good and professional assistance. Highly recommendable.

Thumbnail of user donaldt666
1 review
0 helpful votes
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November 28th, 2020

FastSoftwares' customer support is exceptional. I got a problem with the installation and turned to them for help. They were polite and really adept at tech stuff. I was able to fix the problem within a few minutes, thanks to them.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hello Donald,

We would like to thank you for your review. We highly appreciate it. We take pride in our customer support team and we are glad to know that they were able to help you in the best way. We hope that you enjoy the product you purchased from us,

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user jamess4104
1 review
2 helpful votes
  • Send Message
December 28th, 2020

Professional all the way around. Their staff explained me the whole process of install and activation of my license as well.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi James,

We would like to thank you for your review. We highly appreciate it. It is our pleasure to help you with the downloading and installation of your software.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

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FastSoftwares is one of the leading Microsoft products provider. We aim to deliver Software needs and Customer support experience.

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David P.
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