Floryday
Questions & Answers

Here’s what buyers have asked with answers from Floryday staff and previous consumers.

668
questions answered
0%
answered within 1 day
Answer:
Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Due to the peak season, our customer service will answer you within one week. If you don't receive the answer from us, please check the spam box first, if still no answer, please send the email to feedback@floryday.com with the title "" sitejabber+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Would you please tell us your order number so that we can contact you as soon as possible? Best regards, Floryday
By Floryday F., over a year old

Answer:
Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Due to the peak season, our customer service will answer you within one week. If you don't receive the answer from us, please check the spam box first, if still no answer, please send the email to feedback@floryday.com with the title "" sitejabber+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Would you please tell us your order number so that we can contact you as soon as possible? Best regards, Floryday
By Floryday F., over a year old

Answer:
Thank you for your feedback. The item code for each product, if you don't know, you can describe to the customer service. Best regards, Floryday
By Floryday F., over a year old

Answer:
Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Due to the peak season, our customer service will answer you within one week. If you don't receive the answer from us, please check the spam box first, if still no answer, please send the email to feedback@floryday.com with the title "" sitejabber+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Would you please tell us your order number so that we can contact you as soon as possible? Best regards, Floryday
By Floryday F., over a year old

Answer:
Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Due to the peak season, our customer service will answer you within one week. If you don't receive the answer from us, please check the spam box first, if still no answer, please send the email to feedback@floryday.com with the title "" sitejabber+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Would you please tell us your order number so that we can contact you as soon as possible? Best regards, Floryday
By Floryday F., over a year old

Answer:
Thank you for your review. Please take our deepest apologies for all the problems you encountered. We didn't put the return address in public, since we have many return wareshouses all over the world. Our customer service team will confirm it and provide the corresponding address after customers contact us to initiate the return or exchange process. If you are not satisfied with your order, you can contact us within 30 days upon receiving the items to initiate the return process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
By Floryday F., over a year old

Answer:
Thank you for your review. Please take our deepest apologies for all the problems you encountered. We didn't put the return address in public, since we have many return wareshouses all over the world. Our customer service team will confirm it and provide the corresponding address after customers contact us to initiate the return or exchange process. If you are not satisfied with your order, you can contact us within 30 days upon receiving the items to initiate the return process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
By Floryday F., over a year old

Answer:
Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number so that we can contact you as soon as possible? Or you can send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
By Floryday F., over a year old

Answer:
Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number so that we can contact you as soon as possible? Or you can send the email to feedback@floryday.com with the title """" sitejabber+ your order number """". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
By Floryday F., over a year old

Answer:
Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you don't have order number, please provide your email, or phone number. Or you can send the email to feedback@floryday.com with the title """" sitejabber+ your order number """". Our Customer Service Team will handle it promptly and find the best solution for you. Would you please tell us your order number so that we can contact you as soon as possible? Best regards, Floryday
By Floryday F., over a year old


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