Floryday Questions & Answers

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Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered
18% answered in 1 day
Question:

Bestellnrr. 025472783414 die sendung kam erst während meines urlaubs an. ich sende sie deshalb zurück an die lieferadresse in frankfurt.

Answer:

Vielen Dank für Ihr Teilen. Wir haben die Top-Lösung an Ihre Emailadresse epask@web.de geschickt. Würden Sie das bitte überprüfen und uns antworten? Oder Sie können uns auch E-Mails an unsere feedback@floryday.com mit dem Titel "" sitejabber + Ihre Bestellnummer + Ihre Bedenken "" senden. Unser Customer Service Team kümmert sich umgehend darum und findet die beste Lösung für Sie. Vielen Dank für Ihre Zeit. Freundliche Grüße, Floryday.

By Floryday F.,
Question:

We kann ich ware zurückschicken

Answer:

Vielen Dank für Ihr Teilen. Bitte beachten Sie, dass wir ein Unternehmen sind, das bereit ist, die Verantwortung zu tragen und unseren Kunden bei Problemen zu helfen. Ihre Zufriedenheit ist das Wichtigste für uns. Danke, dass Sie uns über die Rückkehr informiert haben. Können Sie uns den Rücksendungsnachweis, wie zB Sendungsnummer oder Lieferschein, zukommen lassen? Bitte senden Sie diese an feedback@floryday.com mit dem Titel "" sitejabber + Ihre Bestellnummer + Ihre Anliegen "". Sobald Sie uns den Rücksendebestätigung vorgelegt haben, initiieren wir den Rückerstattungsvorgang für Sie. Vielen Dank für Ihre Zeit. Freundliche Grüße, Floryday

By Floryday F.,
Question:

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

I would like definite confirmation the order i just placed has been cancelled immediately.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

Order no. 022974475660, inquiries1457019967 on april 25 /18 two items to be returned. i need strait answer from you 24 hours, or i cancel mc payment

Answer:

Thank you for your sharing. We have sent the top solution to your email Svetlana7456@gmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F.,
Question:

How do i return goods?

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

You have really cute stuff, but i'm afraid i won't get my items. are you a legit company...i'd like to purchase

Answer:

Thank you for contacting us. Make sure our company is legal and formal. You can refer to the following facts: 1. Floryday is one of the main online retailers, we send our dresses and other products around the world. 2. You can pay your request through credit or debit card and your payment will be protected by your local bank. 3. After placing your order, you can always check the status of the request on our website. Once you're sent, you'll receive a confirmation email, including a tracking number. All our express companies are respectable all over the world, like dhl, dpd and so on. 4. As a legal and formal company, we have our own Facebook. You can also go to " about us " and " our guarantee " for more information. Looking forward to hearing about you.

By Floryday F.,
Question:

Hi, i want to order a dress from floryday and am a little nervous after reading so many negative comments. what do you think of floryday?

Answer:

Thank you for contacting us. Make sure our company is legal and formal. You can refer to the following facts: 1. Floryday is one of the main online retailers, we send our dresses and other products around the world. 2. You can pay your request through credit or debit card and your payment will be protected by your local bank. 3. After placing your order, you can always check the status of the request on our website. Once you're sent, you'll receive a confirmation email, including a tracking number. All our express companies are respectable all over the world, like dhl, dpd and so on. 4. As a legal and formal company, we have our own Facebook. You can also go to " about us " and " our guarantee " for more information. Looking forward to hearing about you.

By Floryday F.,
Question:

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday

By Floryday F.,
Question:

I need an address to send an item back for refund. i live in united kingdom.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday

By Floryday F.,

Can’t see your question? Ask to get answers from the Floryday staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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