Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

Please can i have the address in the uk where i can return an unsuitable blouse.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I have just received item1955138442 which is too small. the order numberis025423520314 please can you tell me how to return it I have just received item1955138442 which is too small. the order numberis025423520314 please can you tell me how to return it

Answer:

Thank you for your sharing. We have sent the top solution to your email susan.wharton@live.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

How do i return a dress How do i return a dress

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

023059436446 how do i return the 2 dresses i recently received which as l were too small and to short. nothing like the dress on the model. 023059436446 how do i return the 2 dresses i recently received which as l were too small and to short. nothing like the dress on the model.

Answer:

A: Thank you for your sharing. We have sent the top solution to your email chriscarter@uwclub.net, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

How do i get refund on items that are too small? been trying for days to get a returns address from floryday. help. How do i get refund on items that are too small? been trying for days to get a returns address from floryday. help.

Answer:

A: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I ordered a floral dress (1955189432) order number 020852313647 . late delivery and wrong sizing. what is correct address for floryday return I ordered a floral dress (1955189432) order number 020852313647 . late delivery and wrong sizing. what is correct address for floryday return

Answer:

A: Thank you for your sharing. We have sent the top solution to your email sjs_forres@hotmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

Hello i wish to return a gaement you do not aswer my emails i am going to reports you to the plice i want my monet back you are selling goods which ar Hello i wish to return a gaement you do not aswer my emails i am going to reports you to the plice i want my monet back you are selling goods which ar

Answer:

A: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Hello i have no order number from u. lucypfried@gmail.com cell 408 202 2-03.my mom and i put in a large order and we both feel cheated and angry. lucy Hello i have no order number from u. lucypfried@gmail.com cell 408 202 2-03.my mom and i put in a large order and we both feel cheated and angry. lucy

Answer:

A: Thank you for your reply. We have sent the top solution to your email rachelperez0302@hotmail.com, you made order with this email, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday.

By Floryday F., over a year old

Question:

Please answer my emails and phone calls. i put in an order beginning of march and never heard from you. my email is lucypfried@gmail.com 4082022103 Please answer my emails and phone calls. i put in an order beginning of march and never heard from you. my email is lucypfried@gmail.com 4082022103

Answer:

A: A: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I want to return goods. i live in uithoorn the netherlands. please tell me what to do I want to return goods. i live in uithoorn the netherlands. please tell me what to do

Answer:

A: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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