Free1040TaxReturn

SAme as everyone else. It's the worst site you could possibly use. This was my first year to use it, what a mistake. Everyone should call IRS or write to them and get it off their website for free tax returns...

Read review too late. The FREE is not true. The deceptive wording leads to getting all your personal info and banking info before they nail you with "IT'S NOT FREE".
Don't believe any state is free. So because there are free sites, this one makes me wonder. All that information could be their game. Don't do it.

How sad that complaints about this company go back to 2009? And they are still in business and a recommended e-file site from the IRS?
I too filed with them but was lucky I did not give my credit card info, because filing online should be free if you make under $50,000 per year, according to the freaking IRS.
Anyway, I filed a complaint with the Better Business Bureau.
I'll be filing my taxes through the mail for back up.

I filed my brother's tax return in January since it was a simple return. The IRS did not receive it. You cannot call them and even though it says free customer service, there is a section that states you have to pay to speak to someone. Maybe they never filed it because I did not pay to file the state return with them. He received his refund from the State already. They will not respond to emails either. Will never use them again.

This site will give you nightmares. It WAS NOT free. I had a very simple return to file as we are retired. I had to use the 1040 form to claim a slot win in CT where they took out taxes. On this form, we had Social Security income, the slot income and two weeks worth of unemployment pay. For this, they charged us $40.00. I have tried to get back on the site to get a copy of our return, but can not log in. They have no phone number to call, yet they claim 24 hour service. This site is a rip-off that is a link provided by our government. More of the "change" we were expecting?

This is the worst site I have ever used. Every comment I have read so far on this site is true! I filed my sons federal tax return and I can't get back in it to see where his state refund is at. No one is responding to my messages that I have sent and no phone # listed to call anyone. When I tried calling the IRS they were no help either.

I have used other software programs to do taxes without a problem. I made the mistake of using this program. On State taxes it was especially awful. It didn't ask for much key information, which resulted in my owing over $600 instead of getting over $800 for a refund. When I contacted them about the problem, they gave a 1 line canned answer with no intention of fixing the problem. Federal also was wrong by over $1000. I ended up canceling my return and chose never to go with them... ever! Never seen anything this bad in my decades of doing taxes.

I got $85 more Federal refund and $68 more state refund using TaxAct due to Free1040TaxReturn not correctly including my HSA contribution on form 8889 and myhealth insurance premiums on the state tax form, respectively. I pointed this out to them and their canned response was "Your return is accurately calculated based on your input and current tax law. Please review your entries carefully." In many cases, they simply didn't ask enough questions to accurately calculate my taxes correctly. Their software needs to fix its many gaps!

Theee worst! I am furious with the irs for making me use them! Rip off! Charges a fee which changes if you refresh the page! Some paid as little as 15$ and others paid more! They claimed my fee was returned but my bank said it was reversed on their behalf! I am just disgusted with their lack of customer service!

They are listed under the IRS website as not state restricted for free filing. They let you get all the way through the filing process and then tell you that you do not qualify for free filing.

It's an attempt to get you to go ahead and pay because you already spent time filling out the information.

I wish I would have seen the reviews for this platform before I wasted time trying to use it. If I trusted this system, I would have paid taxes instead of getting a $750 refund. Buyer beware! Use Turbo Tax and delete any info you put in their system.

After waiting a week, I received an Email advising the IRS rejected my return. This was only after I had opted not to have them file my state return for an additional 29.95. It took me 2 days to translate their instructions to back out of state filing even though my initial selection was not to have my state return filed by them. Their so called step by step processes can be confusing and do not follow in the order of the 1040 form.

I just wrote a page-long review so I will keep this short. They say they are free - not true. They say they have support - their responses give you snarky comments that still does not answer your questions. They say my return has been rejected by the IRS - they charged me more because they had to resubmit my returns- I have always done my own taxes (and will in the future) and never had these issues. In summary - this company is making lots of money they did not earn. This has been an ordeal for me and other people and something should be done to put them out of business.

Just my luck to pick the bad apple--but I trusted the IRS to do at least a minimum of due diligence before they listed it! I understood that there would be a preparation fee, and only the e-filing would be free, but weeks later they told me my payment had been returned by the bank and I owed them $35 more for returned payment fees. Though I doubted my bank had been 'unable to find my account' as they said, I paid it, only to be informed that the IRS had rejected my return on "20/30/0203" because my AGI from my 2011 return was wrong. That was as hard to swallow as the 'cant find my account' story. And why trust my taxes to a firm that can't print a simple calendar date? I went to Wal-Mart, got some H&R Block software, and did my taxes with them. Bigger refund, and my return was accepted by the IRS within hours. I would never have used free1040taxreturn.com if I had read these reviews first. Live and learn!

If it were possible to give this site zero stars I would. DO NOT USE! They do not offer free services nor do they offer support. They answer your questions with one sentenced smart $#*! replies that only leave you with more questions. Please advise everyone you know not to use this site. Its the worst mistake you could use during tax season.

Terrible site, navigating website is trouble & raises red flags from the get go. Tried to re-do my federal for the same year & it hit me up with a $40 charge. I deleted my account & tomorrow I will be changing my Checking acct numbers just to be safe.

Half the time you can't sign on. There are no warnings that the taxes can't be filed after 10/15 and there is no way to print the documents to mail. It was a total rip off. I paid them, then had to go to another tax service and input my information all over again and pay them, just to file my taxes. I can't get signed on to freetax1040 to request a refund either. Very convenient for them! DO NOT USE THEM!

I was charged a resubmission fee for something that was lacking in their instructions. You can't talk to a person and get responses via the site that are useless. My returns have been supposedly submitted but when I try to view them all I get are blank forms!

I'd really like to know why the IRS uses this as one of the sites to direct people to but I intend to get to the bottom of this. I am so mad! F

My 2014 federal tax was rejected by the irs, they say one of my 1099 Payer's EIN in one of two does not match irs records. I have resubmitted It two times at a cost of 4.95 each time I want have the money to pay my taxes at this rate.

This is the worst "free" file site I have ever used. Customer service only provides generic answers, there is no email address to contact them, no phone number, nothing! They charge 39.00 bucks to file state taxes, and hardly ever update their site! There were server errors, the site was not in operation for several days, it pretty much sucks! The software is NOT user friendly and difficult to interpet. I filed complaints against them with the BBB and am awaiting a reply, which I am sure will never happen. DON'T USE THIS SITE for your taxes!

Like the others, we had a very bad experience with Free1040taxreturn.com. The federal income tax site was fine and there were no problems with filling out the form. The state tax site was a disaster. It kept glitching; I kept sending messages; they kept sending back what appeared to be a stock, computer-generated answer that didn't answer the question. I kept telling them there was a problem; they kept telling me it was my fault and that I wasn't reading the screen correctly. That wasn't the case. I finally thought that I would get the information I needed (whether we would get a refund or not), after I paid them. So, I paid them, they sent it off to the state and THEN I could see that the form was incorrect. We had to send in an amended form. Terrible customer service and terrible for state taxes. I will never deal with this company again.

Hi,
My name is Jessica,
I totally disagree with the complaints for the Free1040taxreturn.com website. I just recently filed my taxes for my 2011 return through Free1040taxreturn.com. I will be receiving my return no later than January 31st 2012. I logged into the website and the website immediately tells you that their is a fee for processing your return. Even though the site is called "Free1040etc." if you read the front page of the website it distinctly stated in bold letters that their is a processing fee. Thus, I created an account and I chose the Long 1040 form to process my taxes. I put my info on the electronic form, I chose e-file, and I paid with my debit care (39.95). I chose to receive a paper check in the mail. 48hrs later I logged onto IRS.gov and I entered my income tax return information and my form was accepted by the IRS and my check was scheduled to be mailed to me and received by January 31st. For those of you who got denied or had any complications from this website, maybe you entered your info wrong or chose the wrong filing form. Plus, I got WAY more money back from this site than I would have from Turbotaxes, H&Rblock, Etc.

PLEASE READ BELOW:

FileYourTaxes: Interview-style software interface has screen after screen of long questions to answer. This quickly felt very tiring.
Average1040: I'm suspicious that they force users to input their bank account information.

I READ THIS REVIEW AND THE REVIEWS ON THIS SITE TOO LATE. I JUST USED THIS SOFTWARE FIGURING IT WAS FINE AS IT WAS AN IRS RECOMMENDED SITE. I CHOSE IT AS ONE WHO WOULD ALSO DO MY STATE TAXES. HOWEVER, MY STATE TAXES WERE NOT DONE BECAUSE I INADVERTENTLY DID NOT CHECK SOME BOX. NO PROBLEM I THOUGHT BECAUSE IT SAYS IN THAT CASE, JUST LOG ON AGAIN, CLICK THE STATE, BOX, ANSWER A FEW MORE QUESTIONS, AND YOU'RE ALL SET. HOWEVER, THE FEW MORE QUESTIONS NEVER APPEARED. ALL I WOULD GET OVER AND OVER AGAIN IS THE MESSAGE, 'CONGRATULATIONS YOUR 1040 IS COMPLETE." I TRIED TO CONTACT THEM. IT TELLS YOU YOUR ANSWER WILL APPEAR TO THE 'RIGHT" BUT THERE IS NO "RIGHT" SECTION ON THE SCREEN FOR THEIR ANSWER EVEN TO APPEAR IN! AND AFTER 50 MINUTES, STILL NO ANSWER. I'M VERY WORRIED NOW, SINCE I DID GIVE THEM MY CHECKING ACCOUNT NUMBER. DAMN IT ALL! I DON'T KNOW WHAT TO DO NOW. CHANGE MY CHECK BOOK NUMBER AS SOMEONE ELSE SUGGESTED I GUESS. THANK YOU TO ALL THE PEOPLE WHO WROTE IN.