Scam company. They will take your money. You will be lucky to receive anything

Terrible customer service. Do not recommend. Delays receiving orders

They are so bad they need to go to jail! Scam scam scam!

Appears to me to be a COMPLETELY fake SCAM company

Definitely a scam! They charged my card and never sent my part! Good luck trying to contact them via email or phone

Business is a 5 star scam! Sold a defective PCM. Was told I was not in their files as a customer. I only wish I read the reviews over 304 with the same issues.

Scam! The WORST company I have ever dealt with. They are scammers, and their "product" is junk! If you use them you will get a used, defective computer that doesn't work, and NO satisfaction from them!

They do not stand behind their product. Their warranty is non-existant when you consider the defective product first sent should not be a warranty claim.

1000% confirmed. They are scammers. I am in a dispute to get my $$ back. They never sent ANYTHING.

Scammers that make empty promises and are rude and evasive

Scam, take money send secondhand parts that don't work, keep money - they only survive because of slick web page and ease of ordering, I doubt they can actually program and/or repair ECUs

Very dishonest company. Got burned big time on a PCM and wouldn't replace or refund the defective part.

IT SEEMS LIKE A SCAM TO ME LOOK AT THEIR REVIEWS - I ORDERED A ECM ON THE 24TH OF OCTOBER IT IS NOW THE 10TH OF NOVEMBER AND IT HASNT BEEN SHIPPED YET - THEY SAID 1 TO 6 DAYS

They sure scammed me! Part I ordered was bad and haven't been able to get a refund. Nothing but run around

Very helpful when purchasing product, after that absolutely TERRIBLE customer service if you have an issue with product! You are being warned THEY DONT CARE!

Scammers they make you think it's a lifetime warranty but if there is a issue it's only repair or replacement which means if you were broke down and you purchase from them it's four weeks to get then if it doesn't work you can't get your money back you have to send it in and then wait another long length of time and then the replacement probably won't work.

Scam as far as I can tell. You'll likely never receive the ECU you ordered. The Account Manager that they reference instead of helping you will never be in touch with you and will always be away from their desk.

Legit company that will take your money, send you a defective part, and NEVER have your "account manager" available!

It's a legit company that takes FOREVER to do anything

I dont know if there a scam or not but customer service sucks $#*! and cannot answer the phone with a damn customer service training level and try to get orders out in an orderly fashion not just make up an excuse and say shipping the delay for one to two days for two to three months and i have still not get my ecm yet

SCAM! They should have closed down for COVID19 pandemic and never open again.

Company exists but should be considered a scam in my opinion.

STAY AWAY! Save your time and money and avoid a headache.

Scam! Really wish I had done more homework. FS1 has a cool website and online store and the ease of ordering made me think this would be a smooth transaction. It has been anything but. I received a product that has been tested by multiple mechanics (at no small expense) and proven to be BAD. It happens. So I called and was immediately told that basically, they don't make mistakes. However, if I wanted to return the part, they would test it before telling me I am wrong. I was shocked at the attitude, but did as instructed, and... crickets. I sent follow up email. I tried chatting. I have never experienced such lackadaisical response to a client that simply wants to spend their hard-earned money to buy a need part for an inoperable vehicle they need to function. I suggest buying from ANYWHERE else. I would buy from a guy with a sign on the side of the road faster next time. I may as well have, because I am getting similar results. I am now searching for a new source to buy the part, hopefully one that works... and believe me, I will be checking the reviews better. I am assuming I can kiss my money goodbye, even if I do get response, it will be too late. This has been almost a month long process at this point. VERY frustrated and disappointed and worse, now am out a vehicle even longer than planned because I have been waiting on a response. DO NOT BUY THE PART HERE. TRUST THE NEGATIVE REVIEWS. I HAVE NOTHING TO GAIN BY WARNING YOU. I WISH I HAD LISTENED.

Absolutely a scam! Don't buy from these bums please.