Gearbest
Questions & Answers

Here’s what buyers have asked with answers from Gearbest staff and previous consumers.

316
questions answered
0%
answered within 1 day
Answer:
Yes it is normal. They ship out of China, so shipping takes much longer having to go through customs and all. And Gearbest doesn't have the best track record either. However, try messaging Try sending a message to this person. http://www.sitejabber.com/users/lilyl19
By Philip C., over a year old

Answer:
Yes But it took nearly 2 months to get I ordered a iPhone when I received it was not working but got a refund back, customer care is realy good if want a refund they will give you it with out hesitation.
By Wilhelmina E., over a year old

Answer:
Your item is coming from China and has to go through customs. That can take weeks and although not likely, possibly months.
By Philip C., over a year old

Answer:
ALL FAKE! They pay people from india to post positive reviews~
By DUMB A., over a year old

Answer:
Not likely as they ship out of China and must go through customs.
By Philip C., over a year old

Answer:
I had a similar experience with my first order. Open a dispute with your payment method provider and you will be surprised at how quickly gearbest respond after. :)
By Jack C., over a year old

Answer:
I always use pay-pal for paying. Every time without problem, just make sure for the fastest shipping click there US wear house option when selecting your items I usually get mine in 5 to 7 days. If you order from the China option it will be about 25 days until you get your items
By Rick G., over a year old


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