General Steel

They exceeded my expectation by delivering quality materials. I'll be in touch again. Everything was exactly has I wanted it.

Tony kept in touch by phone and email all along the way during the sales process. It was this proactive communication that made the difference, and is why I chose to buy from General Steel over other companies. Luke took over as project manager, and has been very patient with the inevitable engineering delays that cropped up during the civil-engineering phase of the site plan. I have no complaints.

The person helping me, was well for starters very helpful. Let just say she gave me the information I needed to save a lot of money. As well as answered my questions further in depth then I was expecting. I'll be using general steel alright and I'll definitely be calling her back when I'm ready to do my project.

I worked with Brian with my initial request about a steel building and he answered all of my many questions with utmost patience whether is was a phone conversation or email inquiry.

I moved forward on my purchase due mostly to the great customer service thus far within the company. I recommend Brian for all of your steel building needs.

Thank you,

James Rumbo

Joanie did a great job in guiding us from a blank of what we wanted to knowing some important details. Then the steps came very fluidly and we were off and running. So far, the company has shown great care, understanding and has a proven course of action to get their clients from A to Z with no headaches. Ask for Joanie, she knows her stuff and is very helpful!

Jason & Charlie are the 2 gentleman my husband and I had contact with from General Steel when we ordered our steel building. They were most helpful in all our interactions. We were extremely satisfied with their professionalism. They are certainly excellent representatives of your company.

General steel has been absolutely wonderful, from the first phonecall sean has been extremely professional and accommodating, prior to contacting general steel I "attempted" to get quotes from other companies and to this day I still haven't heard a peep from them and it's been 3 weeks, that is not the case with general steel after a 5 minute conversation Sean was able to provide me an accurate quote in less than an hour, he is extremely knowledgeable about their products and understands how I intend on using the building, all of that knowledge and understanding has made me feel at ease in starting this project. Big thanks to general steel and Sean for being true professionals in the metal building industry.

My consultant, Josh, was a pleasure to work with. He helped tremendously with my needs and provided any information as I needed it upon request. Once I am fully done with the project (building fully erected) will update this review to reflect the completion.

We most certainly didn't have the smoothest transaction and we know things happen but we had a heap of problems at first, to where we wrote a disgruntled review. However, they actually cared enough to call and research and find out what all went wrong and worked really hard to make things better. Somethings couldn't be corrected but they even tried to accommodate for that as well. In the end, we are good.

Make sure and read the contract and not listen to what the salesperson has to say otherwise you will be misled. If you live outside Florida, you will be charged more so I recommend you go to an in-state builder. They will screw you over so be careful. They have not built anything, so I am not sure how the quality of the build is going to be. If sales and customer service are in an indicator the garage will be trash. You just have to trust me on this one.

Jon was very helpful in helping through the process in purchasing my two buildings. Luke has been very helpful in pulling together all the details. If anyone was dragging their feet it was me. He was always on top of everything and helped me make some difficult decisions.

Denny was very straightforward in responding to our hay storage barn questions. Seemed knowledgeable in this type of use and did not try to complicate by overselling. Would highly recommend Denny as sales contact to friends

Denny the salesman did great job, he answered all of my questions and returned calls promptly. The quote he provided included all of the accessory items I requested, to insure there were no surprises after the initial contract.

From the beginning of the process General Steel has delivered as promised. The project and sales staff offer professional, knowledgeable and low pressure customer service and walk you through every step of the process. I couldnt be happier with my choice to go with the folks at General Steel.
Highly recommended!

Billy Burnham has helped us through the planning stages for our building. Billy shared ideas, options, requirements and timeliness as we worked through several revisions to our original plan. We are looking forward to the final fabrication, delivery and erection of the building process being just as successful as Billy has made the planning stage.

I was in the market for a shop type building and heard about General Steel on the radio. I called and spoke with Karl and later communicated with Billy. I am new to the process and not sure what I needed to do. They have helped guide me through the process. They have made it easy to start the process and I am looking forward to getting the project completed.

Joanie is very knowledgeable & efficient. I explained what I wanted, she walked me through the details & followed up the next with all the answers to my questions. At this point I am very satisfied with my experience with General Steel.

Thanks Kenneth Buentello! Very patient with this 1st time buyer help dig out some specials For us email pictures back of the product and of above all called you back. Worked hard for us. Thanks again!

I sent my information for a quote on a steel garage. I was called the next day and told that I could get a special deal on one that is a little larger than I wanted. I told them to go ahead and give me a quote on it. I got the quote the next day. It seemed a little high to me though I had not received any others to compare it to. I got the spec requirements from the city. The general steel building was not in spec so I notified them by e-mail. They called me the next day and they said they could make it up to spec for the same price. I told them I was still waiting on another quote. They proceeded to trash the other company and they didn't even know who it was. In my opinion if they have to trash the other company than they don't feel confident about their own building. I don't care to do business with a company like that.

When we were at the office to order our building, Tyler, Bruce and Jeff were all in the room speaking with my husband. Slapping him on the back, telling him how seamless of a process this is. I felt as if they were "used car salesmen". They gave us the name of a contractor that they felt would fit our needs. We got our building, and after reading all the complaints against this company and looking at our contract...boy, they sell. They cover their butts in the contract. You are on your own once the building is delivered. They have zero follow up and if you have a problem with the contractor they gave you the name of, it is your problem. They do not care, they got their money. We were taken for a ride by the contractor and have a 40X60 steel building laying in our yard. Thanks a lot Jeff and Bruce for nothing. You said you would be there throughout the whole build. Haha

Every time I spoke with Chase, it was "alright lets get this $10k down payment right now" before anything was decided or finalized. I am not interested in working with a rude, condescending sales person who needs a down payment before I can even get a legit price for my building. Talked me out of the custom designs that they have and offer on their website, offered no customization outside of the base building size and tried to get a down payment every time we spoke. I have interest in building a barndominium. I am not going to pay you $10k and lock myself into contract with you before I am able to work with someone to customize my needs. When I finally told him I was looking elsewhere, the tone set in like I just slapped him and he became incredibly defensive and disrespectful. Great warrantees, horrible sales people. It's unfortunate.

Good luck getting the price within a few days, then there is the sale, then the local vs corporate price, B/S on this outfit. They write most of the positive reviews?

General steel is nothing but a bunch of thieves once they get they're deposit they don't respond to calls or emails.Sam Clement is a piece of $#*! stay away from General Steel.

Super high pressure sales. Don't fall for there "sale is ending and you better put your deposit down before the pricing goes up". Horrible customer service!