Hi! I bought a Rolex vintage watch... How could you prove that it is a authentic watch and not fake? I just read that somebody bought a bag and found that is wasn't original Thanks
Asked by Antonella M. on 11/22/2015
1 Answer
Gilt S.11/24/2015
Hi Antonella,
We stand by the authenticity of all our luxury and vintage items sold and take much pride in our product! I find it strange someone is advising they do not believe their item is genuine, however if you ever have any doubts on an item I would recommend emailing service@gilt.com and we will investigate this for you. I would also advise to be as descriptive as you can and provide photos of your concerns where possible.
We take authentication requests very seriously and examine each item on a case by case basis when our members are concerned.:)
If you have further questions please do not hesitate to get in touch.
Michael -GiltService
We stand by the authenticity of all our luxury and vintage items sold and take much pride in our product! I find it strange someone is advising they do not believe their item is genuine, however if you ever have any doubts on an item I would recommend emailing service@gilt.com and we will investigate this for you. I would also advise to be as descriptive as you can and provide photos of your concerns where possible.
We take authentication requests very seriously and examine each item on a case by case basis when our members are concerned.:)
If you have further questions please do not hesitate to get in touch.
Michael -GiltService
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