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on 6/1/15We are still in business. If you send customer service an email they can help you.
http://www.goodgoth.com/contact-us-20.html
They will be out of business soon. For all issues the customer service number is a recording that directs you to their websites FAQ and email address and doesn't give you the option for a live operator. This is likely due to the overwhelming number ofcomplaints for poor quality merchandise and failing to meet their orders deadlines. If you read their return policy you will see they are aware they are selling garbage and expect you to be dissatisfied. Therefore they make every effort to discourage you from being able to reach them.