Green Building Supply has a rating of 4.6 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Green Building Supply most frequently mention customer service. Green Building Supply ranks 6th among Building Construction sites.
Shipped the day after I ordered, received in another 5 days. 1 week delivery, excellent service! Box was very sturdy for 4 gallons of Safe Choice Super Clean. Not just the regular flimsy cardboard box that would have busted with the weight.
Took 15 plus days to get my stain had it sent to Vermont the brand of stain is a Vermont brand i'm glad the deck was for my grandmother if it was a customer's deck the project would of been sent back two weeks just didn't work for me sorry
Shipped the day after I ordered, received in another 5 days. 1 week delivery, excellent service!
Box was very sturdy for 4 gallons of Safe Choice Super Clean. Not just the regular flimsy cardboard box that would have busted with the weight.
I have ordered non toxic paints, stains and other products from Green Building Supply, and have always been totally pleased with their prompt service. Whenever I've talked with them on the phone they are super helpful
Amazing service. Ordered a 5 gallon can of Hard Seal product. Shipped same day. Arrived 2 days ahead of scheduled date! Product well packaged for shipping. Arrived in excellent condition. Product performed as expected. It just doesn't get any better.
I have purchased products from Green Building Supply. Joel is wonderful to speak with and is extremely knowledgeable about what to utilize if you have chemical sensitivities. I am thankful that they are available for individuals like me.
Great product. I ordered too much however, and they were not very clear in how to let me know how much I would need. "It covers 100 linear feet" is not a measurement that anyone in the U.S. uses much. I'll be sending some of it back and now I have to pay for the shipping on that. But, it was still cheaper than buying on Amazon.
My order was on time and what I expected. A large bottle was not available in one product, and a representative from Green Building Supply called to be sure it would be ok to send a larger quantity of smaller bottles - which was fine with me.
I did not get all the samples. Missing one. I really haven't followed up with them yet, but they've sent several emails and they did answer 1 of my questions. The product is good quality. I'm looking at mamoleum.
Arrived yesterday afternoon via a fedex freight 18 wheeler which made the delivery interesting into a tight RV park (wouldn't have been possible in-season at the beach) and workout for me - no worries there i needed it. The shipper sent it on a broken pallet which gave the driver a hell of a time getting it unloaded. Thus far don't see any damage other than roughed up edges on a few of the boxes of flooring. Didn't expect the flooring to be 6' long sections all one length = a lot of cutting for my installer. Stay tuned...
I'm allergic to fragrance and preservatives which makes it extremely difficult for me to find products I can use on my skin. The Safe Choice shampoo and body wash was an amazing find. I'm so glad I can easily order this product online. Plus it doesn't dry out my skin like the other (few) products I can use. I will continue purchasing this product and would recommend it to others. The packaging on my item was great. It was completely sealed and not a drop spilled during shipping. I only hope that all of the packaging peanuts are recyclable.
I tried to get the same cork flooring from companies in California and Washington but could not get a sample on a timely basis or service that I could trust. This came quickly, efficiently, and safely to my home. Very good service.
I have been shopping here for more than a year and I love it. Every time I receive an order it is in perfect condition and it comes very fast! But the best part of this brand is the customer service team.
Naturally I didn't bother to figure out I was going to wind up 10" short on my skylight tube. Thankfully greenbuildingsupply.com was there to save the project. Had a 12" section of tubing that fit so nicely I didn't even have to trim any excess. Thanks for being there.
I am happy to have Rubio's monocoat. Only wish they could sell it for a reasonable price. It can't cost 7 x what regular stain costs to manufacture. Your staff are pleasent and helpful. Though surprised that phones are so busy.
The product came quickly and the service representative was friendly. My complaint is that although the product which was recommended to me by the service representative is effective, it has VOCs and this was not communicated to me. The room I am working on is indoors with only a small window, so it has been some trouble to ventilate. Had I known that this product had such off gassing, I probably would have covered the floor with snap-in, rather than spending hours removing the paint which is already a difficult job, and less pleasant with a respirator on.
I only do projects for myself.....mostly small. It's great to have found a good product, from a good company, that I can order online and have delivered cause I live in a small rural town. Your service is efficient and your follow-up is nice to have. Thank you. Jane
I'm so glad that Green Building Supply provides such a well curated collection of non-toxic and environmentally-friendly building supplies. Their web site is so informative, and their customer service is knowledgeable, kind, and considerate.
Took 15 plus days to get my stain had it sent to Vermont the brand of stain is a Vermont brand i'm glad the deck was for my grandmother if it was a customer's deck the project would of been sent back two weeks just didn't work for me sorry
While I appreciate that this company stocks some safer alternatives, I found dealing with them to be disappointing. I ordered some flooring samples and when they arrived I noticed a chemical odor. I contacted them about this and received a vague, general reply. When I asked more specific questions I received no further response. I tried two different people at the company with the same results. As a result I don't trust this company and I wouldn't buy anything from them without doing my own research
Came on time and worked great! I will be using again. Love how safe it is for my family. I put 5 coats of their lacquer alternative from Safe Coat on our reclaimed island top. Before putting on the Safe Coat it was rough and hard to clean. We wanted to see the character of the wood but still usable. I didn't explain what I was wanting very well to the person I had building it. We loved the look and color but wanted a smoother surface. A lot of polys and other sealers with give a redish tint that I did not want. I'm so glad we found Safe Coat lacquer alternative. It is clear and smooth. I used a brush for application and we love how it turned out and how smooth it is.
So, far my orders have been samples, until I choose the marmoleum and hardwood flooring I would like, but the customer service and follow-up, is amazing, as if I were ordering a huge order! Thank you, GBS!
This is the company I've been looking for that makes eco-friendly all-natural products of paints and flooring for the home. As an Eagle Boy Scout, I've been concerned about the environment most of my life and was recycling aluminum soda cans at my high school on the First Earth Day, April 1970. Consider these products before you buy, and they are worth paying a little more than regular products. The regular products are cheaper because of synthetic materials made out of petroleum which I learned while working at SUNOCO one summer during college on an oil tanker.
We love the marmaleum flooring. It is everything we wanted. The paint complimented the flooring perfectly. The sealants have kept the odors in, just the way advertised. The professional personal you have made our remodeling job as easy as could be. Thank you.
Order came fast. Product was great! Color of stain was right on and covered the area well. Though it did have a strong smell I like that it is not toxic!
I will order building products from this company in the future. Unfortunately I bought what I thought was a green product from another company to adhere wall tiles and it has been outgassing for months. I consulted with greenbuildingsupply to see what I could do to remedy the outgassing and they recommended a caulk to sell off the tiles, but it was only in white and though it claimed to be paintable, my paint, which was dark brown, did not adhere to the caulk.
I ordered 260 square feet of maroleum tiles in 3 colors for my kitchen reno. I had spoken to two customer service representatives and spent loads of time on the website. Nowhere in the small print did I see that they automatically round up your order to include full boxes only. This is surprising, considering they say that each order is a "custom order." Because I had three colors, I ended up with 380 ft.² of material. Not only was this a huge waste of money, but for a company that claims to be "green," the manufacturing and distribution of such excess is unconscionable. Such waste! Secondly, their shipping was supposed to be 12 days and ended up being three weeks. When I contacted the company after two weeks, they were not helpful. Then, after waiting three weeks, I got a robo-voice message the night before delivery, stating that I had to be home to sign for the delivery…with only about 16 hours notice! So I had to take the day off of work. I've never experienced this with any other delivery service. The shipping was SO expensive ($367!) - for what? It's 7 small boxes. Amazon delivers similar-sized items for free. Honestly, the whole thing feels like a rip off. Never again.
Products used:
Forbo Marmoleum
Green Building Supply is a one-stop-shop for all your natural and eco-friendly home building products. On our website greenbuildingsupply.com you can effortlessly browse through hundreds of natural and non-toxic products — everything is well-organized and clearly defined with MSDS sheets on the contents of most products, reviews, spec sheets, maintenance and installation guidelines, and tips and tricks on testing for chemical sensitivity, working with green products, and much much more!
As a family owned company, we started in search of natural and non-toxic building materials to use in our own home. Our home is inspired by Frank Lloyd Wrights prairie style, as well as the ancient principles of Vedic Architecture.
In a small Iowa town, it was almost impossible to find products locally that satisfied our craving for natural beauty. Also in 1991 there was no internet, very few magazines, and scant interest in green building products.
We traveled around the US to locate beautiful natural products. Getting reliable information about the content of various products was the most challenging task; as at the time few manufacturers knew what would trigger chemical sensitivity in their products, or the impact their products would have on the health of the home owner and the environment.
Eventually we put all the pieces together and as natural healthy homes came into demand we were inspired to create a store to make these products easily available to others. Our first customers were our friends, many of them out of state, and some of them chemically sensitive. So far, we've helped thousands of people create new healthy homes, and we are educating more and more every day.
Thank you, Lucas, for reviewing GreenBuildingSupply.com on sitejabber. If you would please contact us with your full name and/or order number I could identify what product you purchased. The VOC content should already be available on our website. If it isn't, or needs to be more obvious, we want to fix it! Thank you, Joy 800-405-0222