GTFO

They don't respond to communications.

They cancel items off orders without notifying you.

They offer discounts (10% off first order) that can't be processed when you actually place an order.

They don't answer their phones personally.

Something wrong with their mind set, at the level of business fundamentals. The product offerings look good, but the people appear incompetent.

I placed an order specifically for a certain cheese. Because the delivery charges are so expensive I ordered several other items as well to make the most of the delivery charge. Upon arrival, that cheese and one other were past the sell by date. I asked that they be replaced and they flat out refused, saying it was too expensive for them to ship those 2 items! They offered a refund of those items - the very least they could do - but the only reason I placed the whole order was for that one cheese which I had to throw out. This was clearly their error, yet they refused to correct it by replacing the product like any company would. If you order from this company, check the dates on your products carefully and don't expect them to replace anything even if the fault is entirely theirs.

I spent almost an hour picking out products that I've not been able to find locally since we've moved-but my goodness the shipping was over $45! I understand a cold pack fee of 5.99 but wow how inflated on the rest. I'd rather go without than literally pay as much for shipping as the food I was planning to order.

This site is so convenient for my father and I. He recently switched to a vegan diet and usually has so much trouble finding the right products. Every time he goes to the store, he gets frustrated having to read numerous labels to make sure what he is getting is vegan. It's been really nice to now have a site in our tool belt to refer to, to get the best brands out there and most innovative new vegan items. The shipping is also great! Our orders have shipped out pretty quickly and the boxes come with ice packs to keep refrigerated food cold. Highly recommend!

I love watching their recipe videos. The cheese cake apples they made last time got me to pull the trigger and buy some cream cheese from them. I'm so excited to make the recipe because it looks so simple. Shipping was fast and easy. I just wish it cost less to ship. Other than that, they have a happy returning customer. Thanks GTFO!

We previously bought from this site, and we loved it! So, we decided to buy again, and I am just shocked on how real the food tastes, amazing variety. Products came great and it was overall an amazing experience. It makes it easier for me and my wife to be vegetarian.

This site is 100% legit, my husband and I have been loving this site! We needed somewhere to get vegan products and we found this. My son has recently also wanted to go on a diet and thank the lord that this website exists to help. Love from San Andreas.

GTFO is AWESOME! I just received my order, and I am stunned! I live in the midwest, where we have had a string of 100+ degree todays (including today), so I was a bit worried about placing my order during this heat wave. However, all the frozen items in the package were still frozen! Incredible! I am just so impressed. And what a great selection! Wow! I will continue recommending them to all my friends!

We worked with GTFO It's Vegan for a short period of time and extended over 18 months of kindness in paying their bill, as we are vegans and want to support businesses like this. But enough is enough, and it just can't be tolerated anymore. Don't support a company that doesn't support its staff. There are people doing good work in this industry that deserve your support, but unfortunately we can't recommend this one anymore.

I don't understand this vegan stuff by my granddaughters are vegan. When they come to visit I like to spoil them with vegan goodies. I like to get fancy cheeses and meats. It's different but it makes them happy. Anything for the girls!

I have two children. Both of them have severe food allergies and as a result we've had to turn to a very clean vegan diet. I'm so happy that GTFO has so many products that are allergen free as it helps my children feel included and have some semblance of normal life. I'm happy that they can get us products so quickly. Sometimes the shipping is pricey but it's worth it to make my family happy healthy. I also love all of the great videos they post with recipes. I love all of the mushroom ones. Thanks gtfo for helping my family and making my job as a busy mom a little easier!

I've been vegan for 2 years now due to health reasons. My passion is cooking and I was at first sad to not be able to cook and enjoy all of the dishes I know and love. Then I discovered GTFO it's Vegan and the sun came out from behind the clouds. I can literally cook anything that I'm craving. Bacon and eggs? You got it. Chicken tenders? You got it. By what I missed the most was sushi and shrimp and they have quite a few options! The only thing I wish was better was the shipping. It's kinda steep but to justify it to my self I make sure to plan my meals in advanced and make a larger order so I feel like I'm getting my money's worth.

Alright, so daughter was telling me about this company, and I was in shock with this site, the products, and the options. It's really great! I am a fish lover, and to see the fish that I love all vegan and healthy makes me feel a lot better with life choices.

My parents have diabetes and other health problem's. I'm transitioning my family to a vegan lifestyle coupled with changes to diet and exercise. I love my parent want them to live a long time so my kids can remember them. Shopping at gtfo its vegan has make it easy to help my parents overcome the challenges and pick better alternatives. Since going vegan my mothers joints hurt less and she has better mobility. I don't care about the price. I'll doing anything for my family and I'm so thankful that gtfo helps me be a better son.

I ordered vegan for my visiting niece. The food did not ship on time and then was caught up in a storm. The end result was the food was in shipping for 12 days (ruined) I filled out a claim and specified a refund. They asked for a picture of the damage. The food was sitting in a warehouse for 12 days, how do I take a picture of that? After close to 30 emails with automatic responses they agreed to the refund. I received replacement food. I declined the shipment, and disputed the charges

I paid for overnight shipping on a vegan birthday cake for my son. I ended up paying more for the shipping than the cake because it was the holidays, but I got it anyway since it was his birthday. I followed all the necessary directions on their site to receive the cake in time and I got the cake two days late. I tried to contact the company, the did not answer their phone ever. I emailed and they didn't respond until it was quite obvious the my cake would not be here in time. They refuse to refund the money for expedited shipping and continue to insist they did nothing wrong. Do not trust this company it seems I am not the only person to experience this horrible customer service. Save your money and go elsewhere.

I am a mom of two, and we recently have became vegan. I was searching for a while for sites to buy vegan food product from and I found this. The shipping was decently quick, the customer support was nice, and i'm glad I bought from here.

I ordered a vegan birthday cake for my wife and a few snacks. The day of shipping they canceled the cake and still sent me the snacks without consulting with me on whether I still wanted the items. In the end, I ended up paying over $50 for some snacks I could have bought at the local store. I only added them in because they have a minimum order. So now I don't have a cake for her birthday. This is the worst service I've ever witnessed.

My roommate told me about this site, and I am enjoying it a lot. There is a big variety of product, and I got my product on time without any problems. I also see people false reporting reviews, which is entirely a lie because I have got my product, and everything was good. GTFO has made it a lot easier for me to continue to be vegan.

I am utterly shocked on how fast my order came! I wanted to buy some snacks and try out new foods from gtfo, and all went well, and I got order in one day. My kids loved the food and wanted me to buy more of it since they went right through it. I would recommend buying from here.

My wife got us on the vegan kick for health reasons and gift makes it easy for me to make it all happen. I like the bundle boxes because we get to try new things at good prices. I'm so in love the vfc bundle. I think I can live on that alone. The sashimi really surprised me the texture is so perfect, I could cry. I miss fish so much.

Horrible customer service. Refused to ship my order even though I paid $40 for shipping alone. Refunded my order only after four days of me calling and emailing to find out where my order was. I didn't ask for a refund because I needed the items for a birthday. They did whatever they wanted and then just stopped responding. Never answered their phone by the way you have to leave a voicemail and good luck getting anyone to respond. Even when they did respond they were snotty little brats and then just did whatever they wanted no regard for the customer at all. HORRIBLE EXPERIENCE.

I have tried repeatedly to cancel this subscription. You can't email because it says it is an unsafe website. I have called and haven't received a call back. It is frustrating when you can't get a human to call you back to help you. I would never recommend this company and I will do my best to let people know my experience. And imagine that you have to sign up to another site to write a review. Which I am sure will open me up to many spams however, I am committed to having this review available to people.