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on 11/22/21I bought from Heirloom Roses because of the amazingly beautiful selection of roses they offer plus their customer service is beyond excellent.
I bought Heirloom because I have had excellent customer service and a ton of success. I follow their steps and use only their products during the first year of growth. I had no trouble initiating a warranty claim and choosing another rose of my choice regardless of whether my original was in stock.
I bought since they offered a warranty... didn't realize they were joking.