Heirloom Roses

I purchased the Poet's Wife as I was looking for a sharp yellow rose. It is the most prolific of the three roses I purchased having about 7 blooms in the first year! However, it is not a sharp yellow, but a soft yellow. Regardless, it is beautiful and fragrant.

I love ordering roses from Heirloom. Their roses arrive healthy and vibrant. If ever I have any issues, I just have to reach out and someone from their staff will make it right. It's important to buy from family owned companies and I feel good about that.

I recently looked back in my emails and saw that I have been ordering roses from Heirloom since 2015! Although the ownership has changes, they continue to be a vendor that I trust and enjoy doing business with. I recommend them wholeheartedly!

I will definitely be using again they came so beautifully packaged. The plant was healthy and even had buds already on it. Can't wait to see if we will have some beautiful roses this coming spring/summer

I ordered hot cocoa and Zepherine Drouhin. They were well packed for the trip. I planted them both the next day and so far they are doing great! New little healthy leaves are already emerging after 4 days! I know they are off to a great start, I anticipate gorgeous blooms coming seasons!

I ordered Mr Lincoln for the son of a lady who has recently died. Mr Lincoln was one of her favorite roses (mine too, the fragrance is divine) and so I thought this would be a living memory to her rather than cut flowers which fade and die soon. The order arrived on time, intact, with clear instructions for planting.

I've ordered from Heirloom Roses for my own garden and as gifts. The antique roses are lush and have a wonderful scent. Customer service was excellent when an issue arose. Recommend this company highly!

I purchased my mother a gift certificate for Christmas a few years ago from Heirloom Roses. The rose bush arrived at my house perfectly packaged. They definitely take care to ensure that products arrive safely with no damage. This isn't very common with living items. The rose bush was so beautiful, also very healthy. The next several orders were the same. I have never had mail order living plants with such great quality. They also guarantee the roses for an entire year! Top quality items, weekly sales and discounts, and excellent customer service and support! Heirloom Roses has FREE shipping on every single order over $50

Bought a rose, took awhile to ship but they gave me the shipping window up front when I ordered. Once it shipped it arrived in 4 days even with Memorial Day. I planted the rose on Tuesday and it is doing great. I followed the YouTube video and so far so good. Will buy again from them if I can find space in my garden.

It's not everyday that you can access the plethora of options and beautiful roses from a company and still get great customer service. During the busy spring season, it's normal to have an influx of calls and concerns from customers. I as a customer, like so many of us, understand the high volume while attempting to maintain brand loyalty. Even when one of my roses didn't make it through winter successfully, this company made the warranty process easier than I thought. The customer service is great.

After having ordered several rose bushes over the past year from Heirloom Roses I would like to thank Ben and his team for growing and sending the loveliest varieties. Their site is filled with flower profiles and growing and inspirational information as well. Thank you for generously sharing your knowledge, kindness and professionalism.

I planned my rose garden out with Heirloom roses only. I spent the time researching just the right roses for my space. The website was so easy to navigate with all of the information needed based on Color, Size and Type. I now have 11 of my 13 roses in the ground. Cannot wait for the last two's availability.
I would never purchase from anyone else. These are the Best in Roses and customer service.

Everything from ordering, customer service, shipment, arrival was perfection. This is a company that does things right and truly cares about their product and their customers. If you have been on the fence about trying one of their roses...just do it. You won't find better out there.

My concern was handled quickly and professionally, very impressive.

The roses are great, shipping through fedex got a bit confusing dates kept changing and location displayed incorrectly on site a few times. (example. At one point it told me it was in Oregon, but would be here the very next day. Switched to Wyoming, then jumped back to Oregon, and then it was just here. Didn't get an out for delivery notice until after it arrived.

I am on my eighth and ninth roses ordered from Heirloom. They arrive well packed for shipping and healthy plants. All of the original six roses blossomed during our first season. Later shipments that were planted mid season have shown healthy growth. Heirloom will continue to be my choice of sourcing.

My Plum Perfect own root rose arrived on time, which was remarkably quick, and in great health. I have purchased other roses from Heirloom and will definitely be back. I highly recommend this breeder.

Wonderful selection of roses and great customer service! But the important thing is the Type of plant. These have grown wonderfully since a planted them then left the country for 10 weeks, with housesitter car, but not my knowledgeable touch. I can't wait to watch them grow and hopefully won't have the problem some of my grafted roses have presented. One lavender rose had a red spot last year, and after the winter and pruning, the entire bush is coming back red. My deep yellows rose next to a white rose that has gone very pink, has lost it's vibrancy. I do have something going on in this garden, but I can tell these roses which have already bloomed in brilliant colors will stay that way. Hooray

Recieved 2 rose with metal I'd tags. Yesterday. Well packaged pots wrapped in plastic bags, stock shipped in great size box with divided sections to keep bushes upright and printed with planting directions. Looking forward to spring growth!

So excited for the roses and your company prepared me partially. My strong recommendation is to make sure that all the important hints when you receive your roses are contained in the video AND on the box.

After trying to wait patiently for my roses [the delivery date/time was extended several times when weather was great], they finally arrived about 2 hours before rain/snow appeared.

The video got me partially ready, but I just learned on the box that I needed organic potting soil, bone meal, peat moss, and cow manure in order to plant. I had to quickly run out and go to a couple stores before I found what I needed. I got back minutes before it started to rain. I was at the garden center two days before the roses came and could have bought everything and be prepared to get them planted asap.

It's hard to give a good review until they've bloomed but I'm hopeful the 3 roses I ordered will be beautiful.

The shipping was delayed by 2 days so that was disappointing and the reason for one missing star. The packing was very well put together and I appreciate the instructions inside the box.

I purchased 9 roses from looking at the photos and the breeds. Two of the roses have turned out to be not to my expectations. Madame Anisette was a nuisance and has since been destroyed. I would suggest that customers to go and look at the roses in person which you cannot do at Heirloom.

I am concerned about Basye's Purple Rose will grow into a strong rose. Due to Highway 80 being closed for several days my shipment was delayed. All the roses did fine except for Basye. All of the branches on Basye are brown. However, the buds are still alive. I think this rose bush will really struggle.

My last review stated that I had called about 10 times and sent 3 emails and no one got back to me about my order. When I finally put in a dispute to paypal to refund me, I received a call that day (of course I was busy and couldn't answer). I did receive the rose bush the following day, and it is in healthy condition, albeit small. However, I never received shipping info and did not know it was arriving. So for me, the product is fine but the customer service makes me want to never do business with them again. So I give them 4 stars for product, 0 for customer service.