• Hibu

Hibu

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Overview

Hibu has a rating of 1.4 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Hibu ranks 314th among Advertising sites.

  • Service
    10
  • Value
    10
  • Shipping
    3
  • Returns
    3
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Hibu?
Top Positive Review

“Better than expected”

Dave L.
12/19/22

Hibu takes care of all of my online marketing. It's great to have one person to communicate my needs with. Very happy with the service I get and the performance of my campaigns.

Top Critical Review

“Expensive Mistake to my new business.”

Gordon G.
8/15/22

They were an expensive mistake. They only copied my own marketing on FB and posted after Holidays. They didn't take ads down until I told them and reminded them then demanded. This happened multiple times. They made my business look bad. I was stuck in two contracts for 6 & 12 months. It cost me thousands when I was a new business. My representative told me she would have the manager contact me and they Never did. I couldn't have direct contact. They did nothing else. I found them costly and useless.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user gordong202
Michigan
1 review
5 helpful votes
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August 15th, 2022

They were an expensive mistake. They only copied my own marketing on FB and posted after Holidays. They didn't take ads down until I told them and reminded them then demanded. This happened multiple times. They made my business look bad. I was stuck in two contracts for 6 & 12 months. It cost me thousands when I was a new business. My representative told me she would have the manager contact me and they Never did. I couldn't have direct contact. They did nothing else. I found them costly and useless.

Products used:
None

Thumbnail of user tinag78
Maryland
2 reviews
6 helpful votes
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August 11th, 2017

I signed up for one of their Facebook products- they said they would deliver 60 clicks, 15k impressions and 3 form submissions in one month. After being on their campaign for almost 90 days I received 26 clicks, 5.000 impressions, and 0 form submissions. I was VERY unhappy with their service and jumped through dozens of hoops to get out of my contract. I've gotten better results doing Facebook Ads on my own through Facebook itself than Hibu.

Service
Value
Thumbnail of user hidngod
Alabama
1 review
1 helpful vote
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October 2nd, 2023

They're r good at sales pitch but they over promise and underperform. Their price are exorbitant. Also if you want to cancel you have to call a cancellation line that no one answers. I had to go through ridiculous lengths to get my account canceled and was harassed by an employee named Ed.

Products used:
Website design and hosting

Service
Value
Thumbnail of user johnp7780
John P. – Hibu Rep

We appreciate your feedback and want to help set things right. Please email us at cs.escalations@hibu.com with the information below:
"Sitejabber concern” in the subject line
Your business name and/or Hibu account number in the body
A description of the issue (you can even cut and paste the same review you already left)

Thumbnail of user stevenb2369
South Dakota
2 reviews
1 helpful vote
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March 24th, 2022

I started using Hibu in February of 2021. Ran ads on www for six months straight at an additional cost of $150 a month on top of a $200 monthly service cost. Initially cost of $ 300+ for web desing and set up. I spent a total of $4000+ with this CRAPPY SEO. In the 13 months that I was utilizing their services I received 2 phone calls, 0 jobs and very few page visits. My page I was told would get to the 1st page of listing by the 6th month. In 13 months of using their services it never got above the 8th page in local listings. Several of my local competitors were getting 3 to 4 page listing before mine ever showed up.
DO NOT USE THIS COMPANY. They are thieves.!

Service
Value
Quality
Thumbnail of user mistileeb
Florida
1 review
0 helpful votes
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May 13th, 2023

They did None of the work they said they'd do.
-They screwed up the on my Shopify site(left side hanging in the home page for days without fixing it, —listed my google page as the wrong name.
Never changed the city I moved my business to in 3 months
-used broad search words for ppc after telling me they would use phrase words to bump my local presence
-sent sow's for work they never did
-the ads they charged me for never ran
-the 7 calls I got in 3 months were all Yelp or google scammers

Run away.
Gregg WARMBIER and Brian Mann are lying derilects.

Tip for consumers:
Run away. They have massive lawsuits against them

Products used:
Digital marketing

Service
Value
Quality
Thumbnail of user siobhanm50
Massachusetts
2 reviews
4 helpful votes
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August 18th, 2022

We've paid decent money for HIBU services that do not work. Our HIBU page is for our business and holds not only our business webpage but also host our business email accounts. On several occasions now HIBUs website has been down - which made our website down. Worse than that is when our email goes down. 90% of our business communications are done via email. Being unable to login for hours/days is unacceptable when trying to run a business and respond in a timely manner. HIBUs support team is completely unknowledgeable when it comes to fixing these issues. They do not provide information on whats wrongs, will it happen again, or when will it be fixed. Really unacceptable and useless. Mariette was particularly less than helpful.

Tip for consumers:
May not be worth the price for the headache.

Products used:
Website hosting/building/ business emails.

Service
Value
Quality
Thumbnail of user garyb2028
Illinois
1 review
2 helpful votes
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October 22nd, 2022

These people are just criminal.Do not sign with them. They will hide the fine print. Then run any form of payment you ever give them. And you will get nothing for your money.

Service
Value
Returns
Quality
Thumbnail of user cl560
Massachusetts
1 review
0 helpful votes
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January 30th, 2023

There is a certain amount of convenience that comes with HIBU, however, it is not worth the price. At all. They also talked me into signing a contract (they told me absolutely nothing about) for 6 months to run useless ads that could not be canceled at any point. Then when the contract was up it renewed without warning and I could not cancel it. The numbers were something like 20k impressions 160 clicks which is absolutely ABSURD and I basically through away $1000s. I've currently been on hold for over an hour waiting to HOPEFULLY speak with someone about putting in a request to cancel. I was already disconnected once and have been on hold for another 30 minutes. HIBI is NOT worth the money.

Tip for consumers:
No.

Products used:
Digital marketing/banner ads

Service
Value
Returns
Quality
Thumbnail of user davel973
Illinois
1 review
0 helpful votes
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December 19th, 2022

Hibu takes care of all of my online marketing. It's great to have one person to communicate my needs with. Very happy with the service I get and the performance of my campaigns.

Service
Value
Shipping
Quality
Thumbnail of user naalaab
Ohio
1 review
2 helpful votes
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March 9th, 2022

Rude, unprofessional and distasteful.
I've never experienced such disrespectful behavior.
Would NOT recommend!

Service
Value
Shipping
Quality
Thumbnail of user dillwinwerner
Washington
1 review
0 helpful votes
  • Send Message
November 22nd, 2023

STAY AS FAR AWAY FROM HIBU AS POSSIBLE! Working with hibu has been the worst decision of my life. I worked with a sales representative, named Dalin. Who works in the Spokane WA/Post Falls ID area. He is thee most slimest, fake, money hungry salesmen I have ever worked with. And to make it worse this individual is my neighbor that lives 3 houses down. On our first initial sit down meeting before signing up for the service, he asked me what my goals were, or what I would like to expect out of hibu. I said, "If I can get 20-30 leads a month that would be amazing". Dalin without hesitation replied "That is well within our grasp and something we are more than capable of achieving". WORD FOR WORD. So I figured, that's awesome. Given he's my neighbor, I found it hard that my neighbor would screw me over. Well I was beyond wrong with that. I signed a 6 month contract. And there was a period of 2 to 2 1/2 months I didn't have a single lead... NOT A SINGLE $#*!ING LEAD. And to add to it, this piece of $#*! representative (Dalin) continued on to say "just give it sometime it'll turn around, and in the mean time lets get you signed up on extending your contract into SEO next year". Even thought the service as is wasn't doing $#*!. Mind you, I was paying $1300 a month... I should be getting a lead a day at a $#*!ing minimum. And I didn't get $#*! for 2-2 1/2 months. Meanwhile this $#*! is enjoying life off the commission he's getting off my payments to hibu. And on average I would only get 2 leads a week (not even guaranteed customers). When I was paying $10 a day for Facebook ads getting on average 40 leads a month. Be warned! Do not work with Dalin from hibu what's so ever! They are a disgusting marketing agency, and do not give a single $#*! about your business or your well being. If only Dalin could experience a 1/10th of the amount of stress he has caused me, maybe then he would have some sort of remorse. You're a terrible person Dalin, and an even worse neighbor.

Thumbnail of user johnp7780
John P. – Hibu Rep

We’re sorry to hear about your experience and we want to help you resolve any issues. Please email us at cs.escalations@hibu.com with "Sitejabber concern” in the subject line and your business name and/or account number in the body and we’ll do what we can to make things right.

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From the business

Hibu Inc. is a leading provider of digital marketing solutions to local businesses across the US. We’re a one-stop shop for all the digital marketing your business needs — built, managed, and optimized. One platform. One provider. One goal – to maximize your results and achieve your goals. Our all-in-one platform delivers everything from SEO and website creation to listings and reputation management, automated customer communications, and more.

Utilizing cutting-edge AI and Machine Learning, Hibu puts your business on top platforms like Google, Facebook, Microsoft, and Amazon – ensuring maximum visibility, clicks, and leads. By consolidating your business’s marketing needs into one platform, Hibu saves you time, money,
And frustration compared to managing multiple providers with disconnected products. Plus, we give you 24/7 transparent performance tracking with our dashboard, and unrivaled client-for-life service.

Hibu is a Meta Marketing Partner, Google Partner, and Microsoft Advertising Select Channel Partner.

Company Representative

Thumbnail of user wardw47
Antoinette W.
VP - Marketing

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1.4
13 reviews
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