• House Of Filters

House Of Filters

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Overview

House Of Filters has a rating of 4.1 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with House Of Filters most frequently mention second time. House Of Filters ranks 6th among Water Filter sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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How would you rate House Of Filters?
Top Positive Review

“Top Notch Customer Service”

Ed E.
1/22/22

Excellent Customer Service - 100% product support well beyond my expectations. Call with a product question and without hesitation was sent an immediate replacement. If only more companies backed their products with as much professionalism as this one. They have made me a customer for life. Competitive pricing, blazingly fast shipping, top quality products, and superb customer service - what more could you want?

Top Critical Review

“Price is good, taste is strange”

Sarah S.
5/4/18

We purchased 4 filters for our work refrigerator because they were such a great price. We have thoroughly ran water through the filter and after a week, there is still a chlorine-type taste/smell to our water. Several of my coworkers refuse to drink our water because its that strong. I guess you get what you pay for.

Reviews (70)

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Thumbnail of user ede146
Florida
1 review
0 helpful votes
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January 22nd, 2022
Verified purchase

Excellent Customer Service - 100% product support well beyond my expectations. Call with a product question and without hesitation was sent an immediate replacement. If only more companies backed their products with as much professionalism as this one. They have made me a customer for life. Competitive pricing, blazingly fast shipping, top quality products, and superb customer service - what more could you want?

Products used:
Samsung Refrigerator Filters

Service
Value
Shipping
Returns
Quality
Thumbnail of user deborahj44
Kentucky
1 review
0 helpful votes
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November 23rd, 2017

Ordered 3 LG water filter replacements. Premium.

I have yet to use one so the review of the filters' operation.

Ordering was made easy on the website. Shipping: received my order within five days. Sent by priority mail.

I may update the review when I replace present filter.

Thumbnail of user andyk93
Indiana
1 review
1 helpful vote
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May 29th, 2018

This is our third time ordering from House of Filters. We have always had very easy ordering experiences, quick delivery and no problems with the filters. We appreciate the reminder emails to re order as well.

Thumbnail of user maryh351
Arizona
2 reviews
3 helpful votes
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February 6th, 2018

I'm a bit scared to use the filters that were sent. The directions seem complicated. I like the old ones that you just push in. Now you have to turn something and do something else... I"m worried these will be difficult, although I haven't tried one yet. I had to tape the instructions to one of them for fear if I lost the directions I wouldn't know how to install them. :(

Thumbnail of user lesliet64
Florida
1 review
0 helpful votes
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April 5th, 2018

I was pleased with my purchase from House of Filters -- I have purchased filters from other vendors but they were out of stock and took quite some time for a proposed delivery. House of Filters fulfilled my order promptly and their filters were perfect.

Thumbnail of user michelr34
Canada
3 reviews
2 helpful votes
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June 7th, 2018

Excellent product. Fast delivery. Cheap price. I've got 3 filters for the price of one here in Quebec. The filter fit as good as the original one. The water taste better than the one with charcoal carbon.

Thumbnail of user mariav124
California
1 review
0 helpful votes
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March 10th, 2018

I just wished there was a reordering system. Aside from that I was able to get what I wanted through the website and order what I wanted. I also love that the filters I order are eco-friendly made of coconut carbon.

Thumbnail of user paulad100
Texas
2 reviews
0 helpful votes
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June 13th, 2018

I went to the store where I purchased the frig. They sold me the wrong water filter. So I did like I normally do. I went web surfing for the correct product and found House of Filters. This is my first purchase but wont be my last. I got the correct water and air filters, 3 of each, for almost the same price as 2 water filters from the local store.

Thumbnail of user jeane464
Arkansas
1 review
0 helpful votes
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March 2nd, 2018

This is the second time I have ordered from Houseoffilters. They are very quick to deliver and have ndver had a problem with the filters. Will deffinetly keep ordering from them for sure. Our #1 Filter source.

Thumbnail of user briant147
Ohio
1 review
0 helpful votes
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December 1st, 2017

I ordered by serial number and got the wrong filter. Need to exchange for correct filter. Can you send me the infoEmotion to process exchange. If return and reorder I can do. Just need to know how to proceed.

Thumbnail of user elizabethw158
Indiana
2 reviews
0 helpful votes
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November 27th, 2017

I love to order from Houseoffilters. They have great prices and they deliver quickly. I have ordered from them for several years and they are always correct and timely. I recommend they to all my family and friends.

Thumbnail of user maryp404
Illinois
1 review
0 helpful votes
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June 15th, 2018

I bought a new frig in March (2018). The water tasted bad. I thought I might as well change the filter (ie people change the oil in new cars). I read the manual to find how to do it and discovered the frig (LG lmxs*******s - btw, I love it so much) did not have one in it! (That's what I get. Purchased from best buy - but I got it for 1/2 off due to a bearly noticeable dent on the side.) So I found HOF. The water is much much better. We can drink it. Thank you!

Thumbnail of user toml258
Maryland
2 reviews
0 helpful votes
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May 21st, 2018

Filters fit fine and arrived very fast. I have had no problem with leaks or not fitting correctly. It is great doing business with a good company that you can rely on. Thanks for the great service!

Thumbnail of user danl185
Missouri
1 review
0 helpful votes
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March 2nd, 2018

Good, cheap filters. They do their job well. I have had one water filter that leaked, probably an o-ring issue. Not worth fussing over for the price of one filter. Great buy!

Thumbnail of user cherylo20
Ohio
1 review
0 helpful votes
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November 30th, 2017

It does not make sense to buy refrigerator water filters from the store when they are 1/3 of the price online! I have used these filters 6 years now and they work great in my Kenmore Fridge.

Thumbnail of user sandral267
Georgia
1 review
0 helpful votes
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June 13th, 2018

Ive been ordering from here since 2014. Never disappointed. They always get the order correct the first time. Dont waste your time searching on the internet.

Thumbnail of user dilipm
India
1 review
0 helpful votes
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November 27th, 2017

It says same size but does not fit it in as well as old one. So not too impressed with delivery. Would want same size when I choose model or for them to look for alternates.

Thumbnail of user harryp85
Georgia
1 review
0 helpful votes
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April 29th, 2018

All one would expect from a company. As soon as I put it in, there was a remarkable increase in the amount of water that came out. It was also priced well.

Thumbnail of user kathyb189
Mississippi
1 review
0 helpful votes
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February 14th, 2018

These filters work great and the price is very reasonable. I like the fact that they are made in the USA. Shipping was fast and the website is easy to use.

Thumbnail of user rayc127
North Carolina
1 review
0 helpful votes
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November 26th, 2017

Service is always fast and accurate. The product is of great quality and the purification level is excellent. Highly recommend you try their products!

Thumbnail of user brucem182
California
1 review
0 helpful votes
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May 15th, 2018

We have bad tasting water here in Hemet California. That means without a good filter on the ice maker, the ice will ALSO taste bad. I can buy the OEM filter for $50 or a generic filter from Houseoffilter for $18. The question is, will the $18 filter WORK? The answer is YES, as good as the OEM filter, maybe better. Save a LOT of money and buy from House of filters!

Thumbnail of user donnaf85
Virginia
1 review
0 helpful votes
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January 12th, 2018

We have used this company several times. No complaints, only great product and customer service. Quick turn around on orders, packaging protects the products.

Thumbnail of user lindam490
Linda M.
Alabama
1 review
0 helpful votes
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January 8th, 2018

I need to return these filters as I ordered the wrong ones. I left a message via phone y sterday. Please advise me on how to return the filters.
I have ordered the correct items from you.

Thumbnail of user erniel13
Canada
1 review
0 helpful votes
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December 23rd, 2017

Good service however did not receive my full order and had to pay Canadian tax on this order and did not pay tax on my last order. Will be contacting the company about there messup.

Thumbnail of user shantc
California
1 review
0 helpful votes
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December 13th, 2017

You don't find made in usa much anymore these days... and a great price. I'm a customer for life. Last Chinese filter I purchased smelled bad.

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Alex C.

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