It looks as though you've received numerous poor reviews. I am concerned.

Can you explain how the ratings appear so low, as well as, how you are addressing the issue?

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It looks as though you've received numerous poor reviews. I am concerned.

Can you explain how the ratings appear so low, as well as, how you are addressing the issue?

asked by Danielle D. on 11/27/16

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Susan M. · Answer 1 · 2020-06-25T07:06Z

Susan M.

on 6/25/20

The poor reviews seem to deal with delivery issues. I was hoping to order 8 dining chairs from Houzz, however after placing my order on April 18 and not having received it yet, June 25. Yet my account was charged on May 22.

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Houzz Questions & Answers

It looks as though you've received numerous poor reviews. I am concerned. Can you explain how the ratings appear so low, as well as, how you are addressing the issue?