• HypersTech

HypersTech

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Overview

HypersTech has a rating of 1.6 stars from 113 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HypersTech most frequently mention tracking number, customer service, and credit card problems. HypersTech ranks 339th among Gadgets sites.

  • Service
    13
  • Value
    11
  • Shipping
    12
  • Returns
    9
  • Quality
    8
17
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How would you rate HypersTech?
Top Positive Review

“Drone xpro? Drone something any way. Paid with paypal... should be ok”

peter d.
10/4/20

So far so good... it arrived on time and flies... the only negative is the instruction manual., totally confusing. You have to read between the lines of the terrible english & punctuation... typical from China though... lol

Top Critical Review

“Enough is enough”

Troy Y.
7/24/20

I have been trying to get my watch since May of this year. Kept getting told to "give it a few days". Finally ten days ago I was told I'd be getting a refund. (my tracking number had actually expired it has been so long) Supposed to get an email and an sms verification that never showed up and money was to be refunded in 7 to 10 days. Nothing. Today I was told that they "are experiencing a technical difficulty in issuing a refund" and to "give it a couple more days". How have these people been able to stay in business with practices like this?!? I have been more than patient and have tried to be as respectful as possible but when is enough? I will never buy anything from this company again and if asked will not give a favorable review.

Reviews (113)

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customer service (10) drone x (4) 3 weeks (4) xone phone (2) this company (26)
Thumbnail of user troyy7
1 review
0 helpful votes
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July 24th, 2020

I have been trying to get my watch since May of this year. Kept getting told to "give it a few days". Finally ten days ago I was told I'd be getting a refund. (my tracking number had actually expired it has been so long) Supposed to get an email and an sms verification that never showed up and money was to be refunded in 7 to 10 days. Nothing. Today I was told that they "are experiencing a technical difficulty in issuing a refund" and to "give it a couple more days". How have these people been able to stay in business with practices like this?!? I have been more than patient and have tried to be as respectful as possible but when is enough? I will never buy anything from this company again and if asked will not give a favorable review.

Thumbnail of user davidg2457
1 review
3 helpful votes
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May 15th, 2020

Do not buy from this company. I paid 62 euros for masks that when they finally came we're just bits of foam. I have been waiting for a refund since the 16 April. They just keep fobbing me off. I have now had to claim the money back through my cheque card guarantee. Beware people, it seriously isn't worth the hassle

Thumbnail of user lizw238
1 review
8 helpful votes
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May 28th, 2019

I Haven't got a refund for an air cooler that arrived damaged
I have had many emails to them...
And supplied all the information they asked for...
They promised to look into it
But just use stalling tactics and avoid their business responsibility
Very unethical in my book!

Thumbnail of user janak27
1 review
2 helpful votes
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May 3rd, 2019

This company touts itself as selling cool, high tech products. It has basically pulled together a bunch of products that look great in print. The personal air cooler is a toy fan with lights.
In order to send it back I have to pay for shipping to China and then hope I receive a refund. The same product can be found on Amazon at less then 50% of what I paid.
Buyer beware!

Thumbnail of user richardl878
1 review
11 helpful votes
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March 16th, 2020

I ordered 5 masks... they took weeks and weeks to arrive, despite constant 'standard' template reassuring replies about being patient... and when they finally did they were so cheaply and badly made, basically ultra thin foam (two tore immediately) that I threw them all away. I was 'had' in a big way. Not recommended. What a complete waste of time and good money.

Thumbnail of user cyruss31
1 review
0 helpful votes
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August 26th, 2020

The T-watch arrived promptly so no issues there, but the battery died after 9 months (3 year life claimed) and while it works well enough, the watch is clearly a poor quality (counterfeit?) which claims to be NOVADS -- BUT no branding visible and the glass is definitely not Gorilla glass. Time not easily visible in bright light. You can buy similar ones for a fraction of the price. Avoid these people.

Thumbnail of user alano69
1 review
2 helpful votes
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April 12th, 2020

Ordered a wifi booster device after seeing an advert on Youtube. The fact I could purchase the device via PayPal gave me confidence that this would be a trustworthy transaction... I was wrong! From the moment my funds were taken I have had virtually no confirmation of my order, order tracking numbers that I managed to obtain via their site were invalid on three occasions and the information I managed to gather from their web chat service was at best evasive... I am nearly five weeks in know and i have no idea when or if I will receive my device... don't go anywhere near this business, I deem it, from my experience, to be highly untrustworthy!

Thumbnail of user geed2
1 review
11 helpful votes
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March 20th, 2019

These guys are dodgy please do not purchase anything from Hypherstech. This is a typical flog it and leg it venture. No customer or after sales service. I am stuck with a dead wrist watch that only worked for a week after purchase.

Thumbnail of user berrym21
1 review
6 helpful votes
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February 15th, 2020

This company consists of scam artist who will bill you for up to 3 times the regular price of the goods. When you have a non-functioning product they give you NO warranty at all! I was a fool to buy there, now I lost my money, please DO NOT make the same mistake. Please stay away from this and warn as much people as you can!

Thumbnail of user rickyt51
1 review
0 helpful votes
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March 31st, 2020

Terrible customer service where you get fobbed off first with automated e mails and than by consultants who obviously don't know or care about any customer service or customer experience.
Kiss good bye to my money and i must admit i fell for a total scam...
I write this review in hope other customers don't experience what i did

Thumbnail of user javierl50
1 review
13 helpful votes
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May 16th, 2020

Scammers, I bought a T Watch for 89 Us dollars, waited for the darn thing for almost a month, never made it here. Did some research only to find out that I can get the same article for about 21 Dollars from New York. This company uses fake tracking numbers, fake employees, and fake location. It is based on China, under several fake names. Reported to the FBI and their local authorities. I lost the money, I hope you don't, do not use them.

Thumbnail of user peterd1157
1 review
1 helpful vote
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October 4th, 2020

So far so good... it arrived on time and flies... the only negative is the instruction manual., totally confusing. You have to read between the lines of the terrible english & punctuation... typical from China though... lol

Thumbnail of user rustyf50
1 review
3 helpful votes
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May 14th, 2020

Well... I finally received my product today... almost a month after I ordered it... and, in the interim, I looked at the same product on other websites and found out that I paid 6 times more for the product I bought than I could have got from multiple other dealers... lesson learned and shame on me for not doing my due diligence before "biting" on this from a pop up ad on my computer... it doesn't get any worse than this with respect to a scam and an unsatisfactory experience

Thumbnail of user kays215
1 review
9 helpful votes
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March 15th, 2020

Horrible! Corrupt, dishonest, Frauds
Horrible! I ordered masks a month ago and they still have not shipped. They keep saying it will come, but it will take 25 days or say after it's been shipped! They are very very dishonest and are capitalizing on the world crisis. That to me is so very sad. They basically said when it finally arrives refuse shipment and send back... I have never written a bad review but I wanted to help others; please DO NOT order form this company. I will be reporting them to the Better Business Bureau and the FBI so They can investigate this FRAUD

Thumbnail of user kateg136
1 review
5 helpful votes
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March 5th, 2020

This company is fraudulent. They are criminals who take your money and never deliver an order number or a product. I have reported them to my bank and to the Estonian Police where they are apparently based (but I don't trust that either). After trying to get in contact with them they gave me an order number which turned out to be fake when I tried to search it. STAY AWAY!

Thumbnail of user dennyl28
1 review
0 helpful votes
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April 12th, 2020

I ordered and paid for masks two weeks ago. They still haven't shipped, and I doubt that they ever will... at least during the current pandemic. If they ever do ship... they are coming from China... so add another month or so to the wait. I cancelled the order, and requested my $135.00 be refunded. I'm not holding my breath.

Thumbnail of user anitam497
1 review
0 helpful votes
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December 4th, 2021

I ordered a product over three months ago, paid by visa, it took long enough for them to allegedly ship it, I followed the tracking which must be fake as well, two weeks ago I asked for my money back and suddenly on their tracking site the status changed to delivered, I have lost my money, next time I will read reviews of each company beforehand. I see that many people have been conned by this company, if you are reading this stay far away from this Chinese scam company they cannot be trusted!

Tip for consumers:
Research online companies beforehand, especially if it is a Chinese company!

Service
Shipping
Thumbnail of user jasonm907
1 review
5 helpful votes
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November 26th, 2019

Took a month for the watch to arrive. First thing I noticed is It feels noticeable cheap and the display is so dim it's barely visible. Press the button to "illuminate" it and it changes color but, ironically is even harder yet to see. The directions are of little help to figure out how to operate the watch. You're forced to resort to trial and error. Unfortunately before the watch was even setup the buttons stopped working. If I pressed a button it would get stuck in the pressed position

Thumbnail of user brianb1769
1 review
2 helpful votes
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July 3rd, 2020

Ordered a Oxybreath Pro mask. Charged me $34.50. Biggest scam that I've seen. Mask was made of cheap foam rubber and has a horrible smell. Also had to continually hound them about shipping information. When I finally told them to cancel my order the masks arrived 3 days later via Air Mail.

Thumbnail of user malj4
1 review
6 helpful votes
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December 22nd, 2019

This is one of the worst-performing companies its ever been my misfortune to deal with, Stupidly I didn't read the reviews first or I would have seen the massive list of dissatisfied customers already been conned by them.
There is NO customer service The English ph no. Doesn't work and the Brazilian? One is too busy to answer. Their marketing is excellent but don't be fooled once they have your cash that's it, - any problems bad luck they're not interested. There are so many good companies out there buy the product you want from one of them.
I have tried to get a refund butof course I cant even get a response.
Mal Jarvis

Thumbnail of user carolt245
1 review
11 helpful votes
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August 16th, 2019

Emailed Hyperstech and a customer service rep said I could dispose of watches and that a refund would be initiated within 72 hours with funds returned to me within 7-10 days. It has been 3 weeks and now they will not respond to any messages. I am going to have my bank go after them now. This was over $150.00!

Thumbnail of user anthonym868
1 review
3 helpful votes
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April 21st, 2020

This company is nothing but a poor compant that RIPS-OFF Clients. They claim it came in the Mail... I have been quarantined and nothing! They Charged my card immediately... but processed nothing. Take heed of all the negative reviews. Or use them to lose ur money!

Thumbnail of user mk331
1 review
1 helpful vote
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April 14th, 2020

Ordered Oxypro respirator in Feb. BS guaranteed shipping in 7-10 days. Rec'd update In March that product had shipped. Now April and no reply from CS and tracking link is now disabled. Total rip off. More Chinese lies

Thumbnail of user patrickh355
1 review
4 helpful votes
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February 27th, 2020

Purchased 2 HT facemask on line via pay pal for family members who same day advised they would not use silly looking mask. Thanks. Requested same day a refund from HT & pay pal. Received full refund to pay pal a/c same day. V good.
Patrick

Thumbnail of user nancyp340
1 review
9 helpful votes
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May 22nd, 2019

I ordered two watches that were advertised to track your heart rhythm and alert you before having a major heart attack. Confirmation email said it could take 10 to 15 business days to receive them. They came in 3 weeks and then I realized the watches have to be paired with an app on a cell phone to be able to monitor heart rate and steps, etc. Did not see that in the ad or I would not have ordered them. Using cell phone apps is not practical for the people I ordered the watches for. I was very worried that I was going to lose my money after reading the reviews on this site, but I sent a polite email to customer service at Hyperstech and prayed they would respond. Received a reply within 24 hours that my request was being processed. After another couple days, they informed me that my account was being refunded, and I could choose to dispose of the watches or keep them, as sending them back would cost me money! I don't know what's happening in other people's cases, but my experience was handled very professionally and promptly. (I checked my credit card today and have been refunded the entire amount plus the foreign transaction fee) No complaints from me!

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1.6
113 reviews
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