Identogo
Questions & Answers
Has anyone found any contact with this company? They have ZERO customer service! I've been waiting over 2 weeks.
Asked by William S. on 11/11/2020
1 Answer
Ann F.12/3/2020
When I called to report that I was stood up for my appointment, the woman was VERY nice and said they could probably waive the fee for my replacement appointment. Of course, the woman at the office I went to was much more like the other reviews I've read here.
Now, what I did to get through and speak to a person was to just randomly pick numbers on their phone tree system until they tell you you've "exceeded the allowable attempts." Then you will be connected to a person. Both times I've spoken with anyone, it took a bit of a minute but not too long. I am in Texas, in case that makes a difference.
Now, what I did to get through and speak to a person was to just randomly pick numbers on their phone tree system until they tell you you've "exceeded the allowable attempts." Then you will be connected to a person. Both times I've spoken with anyone, it took a bit of a minute but not too long. I am in Texas, in case that makes a difference.
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