• iDrop News

iDrop News

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Overview

iDrop News has a rating of 1.9 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about iDrop News most frequently mention customer service problems. iDrop News ranks 318th among Tech Blogs sites.

  • Service
    5
  • Value
    5
  • Shipping
    4
  • Returns
    4
  • Quality
    5
3
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How would you rate iDrop News?
Top Positive Review

“Digital goods arrive instantly. Physical goods take 2-3 weeks.”

Joanna B.
6/18/20

Been a subscriber for last 5 years and have ordered from them many times. Just and FYI, the store is managed by a third party and shipping can take time, depending what you order. Digital goods such as the VPN I purchased was instantaneous. Not so much with the iPhone cables. I contacted the support and was told that they were back ordered. It took 3 weeks to get them! Most other orders such as the iPad pen took 15 days. See the proof attached.

Top Critical Review

“Terrible Company - No Customer Service”

Melissa D.
10/2/21

Let me guess. Another Chinese company doing business unethically. No returns even though the products are $#*!. Customer service is non-existent. Products are defective, don't work as advertised and are certainly not discounted the way the company claims. Do yourself a favor and steer clear. If you order, you will most definitely regret it.

Reviews (35)

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customer service (7)
Thumbnail of user joannab109
California
1 review
0 helpful votes
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June 18th, 2020

Been a subscriber for last 5 years and have ordered from them many times. Just and FYI, the store is managed by a third party and shipping can take time, depending what you order. Digital goods such as the VPN I purchased was instantaneous. Not so much with the iPhone cables. I contacted the support and was told that they were back ordered. It took 3 weeks to get them! Most other orders such as the iPad pen took 15 days. See the proof attached.

Thumbnail of user webd33
California
1 review
1 helpful vote
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February 26th, 2019

I am not sure why people are so negative here. I have bought from them multiple times and no problems. The shipping takes significantly longer than Amazon but you have an early warning before you buy.

I'd recommend them!

Thumbnail of user melissad1476
Pennsylvania
1 review
3 helpful votes
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October 2nd, 2021

Let me guess. Another Chinese company doing business unethically. No returns even though the products are $#*!. Customer service is non-existent. Products are defective, don't work as advertised and are certainly not discounted the way the company claims. Do yourself a favor and steer clear. If you order, you will most definitely regret it.

Tip for consumers:
Do not use them. They are terrible and don’t allow refunds. Products are defective, not as advertised and service is nonexistent.

Service
Value
Shipping
Returns
Quality
Thumbnail of user carlo41
Michigan
1 review
8 helpful votes
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April 24th, 2020

The "news" site is generally worthless and it (and their emails) push the JUNK they sell at the drop store. I was sucked in and when I tried to return the junk, only received 1/2 of the owed refund amount. They sent a reply saying "their vendor" shows a full refund and wouldn't budge. Their systems are truly not to be trusted with your info / money. Very shady I recommend avoiding.

Thumbnail of user vinceb48
Georgia
1 review
4 helpful votes
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January 2nd, 2019

Sent two emails to customer service requesting clarification on their return policy, which is zero since all sales are final. Besides possibly the only online company with a no return policy, received not a single response from customer service.

Thumbnail of user barbarar366
Florida
2 reviews
17 helpful votes
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November 3rd, 2018

I ordered a pair of air-buds because I thought that I would be able to return them, should they not work. The volume can not be turned up so you can hardly hear the call. I called and requested to send them back for a refund. Instead I was sent another pair. So instead of having on set of trash air buds, I now have two.

Think before you shop from this store.

Thumbnail of user stevc3
California
2 reviews
2 helpful votes
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March 24th, 2022

It seemed like a good deal: $50 for a lifetime license on one device. However the license key seemed to work in that I could download the program to my Mac, but could never actually activate it. Numerous contacts with the Idrop people (they are responsive) did not yield a result. Total Pain. Just pay the Microsoft extortion and suck it up from the real company.

Tip for consumers:
Skip Idrop, If the deal is too good to be true, it isn't true.

Service
Value
Quality
Thumbnail of user jm1145
Georgia
1 review
0 helpful votes
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December 17th, 2020

For 6 weeks have been contacting this company for refund on returned purchases. They do not acknowledge the contacts, nor do they care how much money the customer has invested and has lost. Meanwhile, this company is promoting itself like a successful one.

Thumbnail of user daniell366
Missouri
1 review
0 helpful votes
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June 6th, 2018

I have purchased several products from iDrop News Vendors and have had very good experiences with one exception. The most recent item did not work properly and after contacting customer service and giving all of the information requested I will be receiving a full refund. This type of standing behind products advertised by vendors is commendable. I plan on continued good relations with iDrop News.
Happy customer.

Thumbnail of user susang1912
GB
1 review
1 helpful vote
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March 7th, 2021

They sell your email address to scammers. I receive on average 20 emails every day from scammers because of them. Every one has a different email address. I reported them to GDPR and they contacted them but they still keep doing it. The emails either tell me I've won a phone or tablet or they are from Bitcoin sellers. All just want your bank details. It goes on day after day relentlessly. I block every one but the next day there's a fresh batch.
I didn't buy anything from them, I simply signed up to get news about Apple products.
All GDPR do is write to them and tell them to stop. They told me that because they've done that the case is closed. That's it!. All that fuss about everybody changing the way they work in order to comply with the new laws and if you don't comply you just get a email telling you off. I wish I'd have known that before I spent a fortune changing my company website.

Tip for consumers:
Don’t use this, it’s a scam

Service
Thumbnail of user kevinm584
Connecticut
1 review
1 helpful vote
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June 7th, 2018

I had ordered an item from iDrop. Item cam very timely but did not arrive as described. Reached out to customer service, who contacted the vendor. Order could not be filled as described and issued me a full refund. Have ordered from them before, successfully, in the past and will order again!

Thumbnail of user reginel1
New York
1 review
5 helpful votes
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April 5th, 2020

I bought ThunderDrive Pro on Nov. 29,2019 and all the messages I ever receive from IDropNews are " we are currently acquiring your license for this product." When you go on their website to submit a request, there is no submit button so there is not possibility to contact them. They do not have phone support or an e-mail. I'm very dissapointed and would not recommend them to anyone. I have lost over $40.

Thumbnail of user onewiseg
Massachusetts
1 review
4 helpful votes
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June 20th, 2019

This site is a scamming site, advertising the crappy products without any support or refund after purchase. They should not be allowed to do any business online furthermore advertising Apple products. Stay away and don't buy anything from this site.

Thumbnail of user dons596
Texas
1 review
0 helpful votes
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July 18th, 2020

Worse masks on the market, first one came in improperly sewn, they replaced it and the second one came in with even worse sewing, one half of one of the velcro pads was not sown. Too small a mask for adults.

Thumbnail of user jaafarn1
Texas
1 review
4 helpful votes
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November 8th, 2018

I ordered the 3-pack cable from Idrop store. All the cables went bad within 4 weeks from the day I received it. When I contacted Idrop to complain and asked for replacement, first they said that the warranty was only 2 weeks. When I insisted that these cables were defected, they said that it is from a third party and they are not responsible. A third party that can not be reached go figure. I do not recommend ordering the 3-Pack 10-ft cable from this side. Furthermore, because of the we don't care attitude in their reply email, I don't recommend ordering any item from this side. Now I buy my cables from Amazon very reliable and they always have good customer service.

Thumbnail of user richm141
Florida
1 review
7 helpful votes
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December 27th, 2018

I ordered wireless ear buds that will not properly charge. Since they apparently have a no refund policy it looks like I'm stuck with a low quality product that doesn't work. No phone numbers to call either. DO NOT BUY FROM THEM.

Thumbnail of user micheleb200
California
1 review
3 helpful votes
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August 5th, 2019

This company is selling defective Mac look like products and saying the quality is comparable to Mac products. Once you buy the product they say no refunds and no returns. I reported them to the BBB. BEWARE! Look carefully at the reviews, they have 12 one star ratings and 5 five star ratings. The five star ratings are probably self endorsed because they should have some ratings between one and five stars.

Thumbnail of user malindae4
Florida
1 review
6 helpful votes
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December 11th, 2018

Purchased an item from them over a month ago. Still not mailed and no way to contact anyone. They say the item has been prepared for mailing, but never shipped.

Thumbnail of user michaell3042
Texas
1 review
2 helpful votes
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January 1st, 2021
Verified purchase

I brought 2 Sound Sense Bluetooth Earphones + Portable Charging Box. They are inferiors and do not work. It paired with my iphone the first time, afterwards it could not pair with my iphon anymore. They do not have a number to call. Only way to contact them about technical support and customer services is to send them a inquiry on their site. However, my inquires are not replied at all. Besides, their products are not cheap but got low quality. The bottom is DO NOT EVER PURCHSE ANYTHING FROM THEM. Amazon is much better.

Tip for consumers:
DO NOT BUY ANYTHING FROM THEM. Amazon is much better

Service
Value
Shipping
Returns
Quality
Thumbnail of user danh306
California
1 review
7 helpful votes
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January 9th, 2019

Make darn sure you are protected either by your credit card or Paypal. They cannot be legit, as they never ship any item you buy and claim there is no recourse! They must be put out of business!

Thumbnail of user vincentr63
New Mexico
2 reviews
8 helpful votes
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January 15th, 2019

Sent them a message as required they responded until I sent them all the proof they asked for and then nothing. Been weeks. Horrible experience. Cheap product in quality. Horrible customer service

Thumbnail of user algonida
Florida
1 review
4 helpful votes
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January 2nd, 2019

Scam company when you buy anything from them and you don't like the will not take it back
So check in eBay first you will find the item that you looking for a way cheaper

Thumbnail of user dalep39
Ohio
2 reviews
6 helpful votes
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November 5th, 2020

I wanted an Apple Watch charger and on their site was one that interested. Problem was they pics showed two different chargers. I emailed asking which one I would get. I received a picture back of the higher quality one which was also the one that I wanted. I ordered it but I received the inferior version. I wanted a refund even though refunds were not offered because I didn't receive what I was promised. Approximately 40 emails later they checked with their "selling partner" and I was offered a refund minus $10.17 I assume for return shipping. I pointed out to them that I was a customer of iDrop News and not their partner and I should receive a refund from them and they can take up the dispute with their partner. I have received no response to that. I have disputed the charge with my credit card company and filed a Better Business Bureau complaint. Stay away from this company. A perfect bait & switch/scam company if there ever was one. The two photos show them confirming the item I received is the same one I was promised. Make up your own mind.

Tip for consumers:
Stay away from this company at all cost. If you buy from them then buyer beware. You will be disappointed and drive yourself crazy trying to get satisfaction. I did!!!

Products used:
I ended up with an inferior in every way Apple Watch charger to the one I thought I was getting.

Service
Value
Shipping
Returns
Quality
Thumbnail of user coyc25
Tennessee
1 review
5 helpful votes
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December 28th, 2019

STAY AWAY, I HAVE ORDERED FROM THIS COMPANY ONE TIME WITH NO ISSUES BUT THEY JUST STOLE MY CREDIT CARD NUMBER WITHOUT MY AUTHORZATION AND CHARGED ME OVER $500 AND SENT ME 2 IPADS THAT ARE JUNK FOR SOMETHING THAT I DIDN'T ORDER. I'M GUESSING THEY HELD ON TO MY CREDIT CARD INFORMATION. I DON'T REMEMBER BEING ON THEIR WEB SITE IN THE LAST YEAR. THERE IS NO PHONE NUMBER ON THE SITE TO CALL AND SPEAK WITH ANYONE. BY E-MAIL, I TOLD THEM I DID NOT ORDER THIS BUT THEY SAY THERE WAS NO WAY TO GET A REFUND AND WOULD NOT GIVE ME ANY CONTACT INFORMATION. I ATTEMPTED TO GET A VENDOR NAME AND NUMBER BUT THE COMPANY IS NOT RESPONDING OTHER THAN THAT ONE TIME TO SAY THERE WAS NO WAY TO GET A REFUND. I SURE WOULD BE GLAD TO RETRACT MY BAD REVIEW IF THEY WOULD CONTACT ME AND MAKE THIS RIGHT BUT I AM NOT HOLDING MY BREATH. I NOT SURE HOW SOME PEOPLE THAT ARE WRITING THESE REVIEWS ARE FINDING CUSTOMER SERVICE WHEN IT DOESN'T EXIST. THEY GOT TO BE CROOKS RUNNING THIS SITE.

Thumbnail of user raffp
Maryland
1 review
0 helpful votes
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December 10th, 2020

IDrop News is terrible in customer service and their Website ads are false. I bought two items at different times. First item is the OXITEMP smartwatch. Battery gone bad and replacement different model and a lot cheaper. No refund. Second item, ad says original Apple Lightning USB cables. When received, they are NOT Apple. Came in plastic with sticky label FOXCONN F0V9453DCE0G8H3AN. Looked it up and they are after market and sells a lot cheaper. I bought 2 for $19.99 plus tax and shipping = $24.18. I bought them because of the $10 credit from iDropnews from the agrevation/frustration and waste of time from the OXITEMP smartwatch. I will not buy anything from them anymore. IDropNews store is the Webstie advertiser for small stores/resellers who sells stuff that are cheap and hike up the prices. Some items such as the OXITEMP smartwatch is not refundable and sales final. Beware of buying items/services from iDropNews..

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