Indeed Questions & Answers

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Here’s what consumers have asked with answers from Indeed staff and previous consumers.

198 questions answered
14% answered in 1 day
Question:

I want to know why indeed has stopped crawling our website. someone told me that 1- indeed is no longer crawling agency sites due to the volume of jobs posted; and 2 - that we are an agency and so indeed will only let us use their site via a sponsored/paid posting. until 30 days ago, we were able to see our postings regularly on indeed. have they stopped crawling agency job boards?

Answer:

Hello Cindy, we would be happy to provide you with more information. Please contact us at sitejabber@indeed.com and provide your company information so that we can assist. Thank you.

By Indeed-Support S., Social Media Client Services Specialist
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Question:

I made my employers account did 2 free postings but when i tried doing the 3-4th posting it started asking for fees per posting, how to continue doing free posting on indeed

Answer:

Hi Jigyasa, we would be happy to look into this for you. Please email us directly at sitejabber@indeed.com with your Indeed account email address so we can assist.

By Indeed-Support S., Social Media Client Services Specialist
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Question:

I would like to ask... i went to my jobs at my indeed account then i saw jobs that i have been applying for and it's written "expired got an interview... how because i haven't received any emails or calls about interview. i'm confused may you please explain to me how does it work. thank you

Answer:

Hi Queene, can you please send a screenshot of what you're referring to over to us at sitejabber@indeed.com so we can assist? Thank you.

By Indeed-Support S., Social Media Client Services Specialist
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Question:

Got an email from indeed after just posting a job. indeed wants my tax documentation or business registration cert. also that they are performing an internal review before my job can run live... why?

Answer:

Hi Kim, we ask for this information in order to verify that the job advertisements posted on Indeed are legitimate. This company information helps us make sure that the individual posting the ad is directly connected to the company they are posting for. Thank you.

By Indeed-Support S., Social Media Client Services Specialist
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Question:

Can i post on indeed for free?

Answer:

Yes. You can post for free and this is the BEST job site I've experienced. I got a job 1day later..

By sheana t.
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Question:

How long does it take for indeed to resolve an issue? i have gone back and fourth with them for over a week and nothing is resolved.

Answer:

Hi Kristina, feel free to email our team at sitejabber@indeed.com with some additional details regarding your concerns and we'd be happy to take a look. Please be sure to reference this interaction in your email. Thank you.

By Indeed-Support S., Social Media Client Services Specialist
Question:

I want to know why you have disabled my account!

Answer:

Hi Irene, to explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.

By Indeed-Support S., Social Media Client Services Specialist
Question:

My indeed employer account was disabled after i was able to post the job openings 2 days ago. no proper support from their end.

Answer:

Hi Mae! Thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.

By Indeed-Support S., Social Media Client Services Specialist
Question:

Your ability to post jobs on indeed has been. how to i solve the problem?

Answer:

Hi Harees! Thank you for reaching out. All accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. It appears our support team replied to your initial SiteJabber review via private message with more information, please check your inbox and reply there with any additional questions, or reach out to sitejabber@indeed.com and reference this post. Thank you!

By Indeed-Support S., Social Media Client Services Specialist
Question:

Why indeed is disabling my employer account without any reason? you charge money and you disable it provide reason or else we can discuss in court.

Answer:

Hello Anas, thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this might be what you are currently experiencing. If you need assistance, please email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.

By Indeed-Support S., Social Media Client Services Specialist

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