They don't answer so good luck. Better to use the email even though they don't really answer that either

Email seemed to get it done. Along witha negative review. They did get my order to me finally as well.

I am fairly certain I only contacted them by email... and then I did this negative post and the guy in charge sent me an email and he did eventually take care of it... scroll to the bottom of their webpage and choose Contact Customer Service http://www.inkedshop.com/?gclid=CjwKEAjwj9GqBRCRlPram97Xk3ESJADrN7Ie0BuD7xWP2QrENOirTEU363S-H22f_7HFvYAzJP7omxoCtUTw_wcB