• Instant-Gaming

Instant-Gaming

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Overview

Instant-Gaming has a rating of 3.1 stars from 494 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Instant-Gaming most frequently mention customer service, great prices, and good price. Instant-Gaming ranks 10th among Video Games sites.

  • Service
    186
  • Value
    47
  • Shipping
    38
  • Returns
    41
  • Quality
    43

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 77.1%
Positive
37
Neutral
1
Negative
10
53
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How would you rate Instant-Gaming?
Top Positive Review

“Always great deals at Instant Gaming and friendly customer service”

Glen F.
12/21/23

Always great deals and pricing at Instant Gaming and friendly customer service whenever there are queries... but... the re-requesting of already approved customers and re-doing KYC is so annoying and needs to be fixed. Otherwise I would easily give 5 stars

Top Critical Review

“Scam company!”

Francis T L.
11/5/24

Cheaper, yes. But I never received the code for the bonus content from The Sims 4 Life and Death Expansion Pack. And they had the gallstones to get snippy with me in customer support?! There is no support! And to think that I would consider partnership. Update: They did eventually give me the bonus code, but it's for the wrong platform! I play on Xbox and they gave me the bonus code for the PC version. As I stand by my statement. Instant Gaming is a TOTAL SCAM!

Reviews (494)

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instant gaming (95) customer service (34)
Thumbnail of user francistlopaz
Pennsylvania
27 reviews
91 helpful votes
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November 5th, 2024

Cheaper, yes. But I never received the code for the bonus content from The Sims 4 Life and Death Expansion Pack. And they had the gallstones to get snippy with me in customer support?! There is no support! And to think that I would consider partnership. Update: They did eventually give me the bonus code, but it's for the wrong platform! I play on Xbox and they gave me the bonus code for the PC version. As I stand by my statement. Instant Gaming is a TOTAL SCAM!

Tip for consumers:
Stay the hell away from Instant Gaming. It sucks!

Thumbnail of user florinel8
Florine L. – Instant-Gaming Rep

Dear Customer.
Thank you for your review.
We apologize if our customer support was not up to your expectations.
However, as previously mentioned through our support conversation, your purchase never included this bonus content as it was not sold as a pre-order on our side. It was indeed also never advertised in the description/content of that product for Xbox Edition.
We Instant Gaming, sold the bonus separately on the release date itself.
Nevertheless, we would also like to insist that our team is always available before or after a purchase, if you require further information about a product you are interested in.
We thank you for your understanding and wish you a nice day.
Best regards.

Thumbnail of user tonyl1262
California
1 review
0 helpful votes
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August 25th, 2024

The headache is not worth the savings.

I bought a game from Instant Gaming just fine, and the product code worked. When attempting to make a second purchase, my credit card company deemed the site suspicious and locked my card. After making numerous phone calls and spending a half an hour of my time my card was finally unlocked. The next day I attempted to make the same purchase, only to receive the error "The product code you've entered is not valid."

I reached out to IG Support, who stated it was now their security team who deemed the transaction suspicious, at which point they requested a photo of my credit card and photo ID.

Under no circumstances am I, or any other sane person, going to submit a photo of my credit card and ID.

For these reasons I say it is a SCAM. DO NOT WASTE YOUR TIME

Service
Value
Returns
Quality
Thumbnail of user florinel8
Florine L. – Instant-Gaming Rep

Dear customer,
Thank you for your review.
We apologize for any inconvenience caused. However, please note that our company has been attending to their customer for about 10 years. We confirm that we have not scammed anyone. Please also keep in mind that we run these security checks if deemed necessary and with the good intention of protecting our users and ourselves. Sadly, we may need to cancel a purchase if it implies taking any possible risks. Nevertheless, we are sorry if our security system may caused some inconveniences to you and your shopping experience with us.
We remain at your disposal through our support if you require further information.
Thank you for your understanding.
Kind regards.
IG Team

Thumbnail of user vladb104
Missouri
2 reviews
0 helpful votes
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April 19th, 2024

I had high hopes for this website. After buying a CD key for Steam, I was told I need to send a photo of my ID for "verification". This was the first time a key shop asked me this and I've bought over 100 cd keys for Steam. Not instant at all. Support is slow and I've read it may take up to 6 hours to get my order, which is extremely frustrating.

Tip for consumers:
NOT Instant

Products used:
Fallout 4 GOTY

Service
Value
Returns
Quality
Thumbnail of user ingridb203
Ingrid B. – Instant-Gaming Rep

Dear customer,
Thank you for your review.
We apologize for any inconvenience caused. However, please keep in mind that we run these security checks with the good intention to protect our users and ourselves. We are sorry that it caused so much inconvenience to you and your shopping experience with us.
We thank you for your understanding and wish you a nice day.
Kind regards. IG Team

Thumbnail of user dsapp702
Nevada
1 review
0 helpful votes
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January 7th, 2024

I bought a key from instant gaming not realizing it was it would direct me to another site to claim it. That site GOG showed my purchase as a "free gift" and therefore not returnable. When I tried to download the average size game it will take just over 12 hours. I tried to cancel to order it elsewhere. Instant gaming said once I activate the code they don't care. My point is I activated the code believing it was returnable.

Service
Value
Shipping
Returns
Quality
Thumbnail of user florinel8
Florine L. – Instant-Gaming Rep

Dear Customer,
Thank you for your review.
We apologize for any inconvenience caused. However, we just want to clarify that we only sell digital product activation codes, we do not develop any products/games. For any technical issues, please contact the support of the game/product’s platform. We remain available for any code activation problem through our support via this link https://www.instant-gaming.com/en/contact-us/.
However, on our side, due to our terms and conditions which you can read again through this link https://www.instant-gaming.com/en/terms-of-use/, we are not able to refund your purchase once the code has been activated.
Thank you for your understanding,
Best regards.
IG Team

Thumbnail of user glenf129
GB
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

Always great deals and pricing at Instant Gaming and friendly customer service whenever there are queries... but... the re-requesting of already approved customers and re-doing KYC is so annoying and needs to be fixed. Otherwise I would easily give 5 stars

As above. Dealt with much quicker this time.

Service
Thumbnail of user khuraml
GB
1 review
8 helpful votes
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May 3rd, 2022

It seems they pretend to accept PayPal and then ask for ID, after submitting ID they decline the purchase and say try again with credit card instead.

Do not use this website, they are a scam and should be avoided.

They also sell stolen keys as reported on other forums.

Service
Value
Shipping
Returns
Quality
Thumbnail of user emanuelf15
Portugal
1 review
1 helpful vote
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January 26th, 2020
• Updated review

I had a problem with a key that was already used, but after a time they replaced the key with other working, meanwhile i bought there more 8 games and all went fine, i just recommend u to use paypal.
I bought them thru the app. Would be unfair to rate with 1 star when fix the problem and never had any kind of problem again, if i got any i will write it down here ;)

If work fine if not... u simply lost money
December 3rd, 2019
• Previous review

I bought some games there until the last game that didn't work, the key already used, I contact support, I sended the pics with the key and error, then they asked me to contact steam to have a screenshot of they re answer! This part they should do it them, they sold a used key, I showed them with pics and then I must lose time fixing it? Then after all screenshots and pics they still untrusting me and asking for more and more things... resuming, if it don't work u don't have support, you simply lost money, I want a place we're when thing don't work they fix it, not we're I have to lose lots of time trying to fix their mistake, whenever I would bug there a game from now one I would be thinking, will I have luk this time of not? For that I consider it not reliable

Thumbnail of user bend896
Albania
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Been using Instant-Gaming for years and i can say that i feel very happy with the service, it is fast, secure and have challenging price... A big thanks to the support teams as well, they always respond in short time.

Very good experience, professional and solve the Issues in very short time

Reason I chose this business:

Have good deals and very good price.
You can find the biggest releases new games, the store is updated and gives you the possibility of the purchase in many devices

Service
Thumbnail of user keiranr
GB
1 review
0 helpful votes
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November 1st, 2023
Verified purchase
• Updated review

Instant Gaming has saved me quite a lot of money throughout the years, it's easy and I've not really ever had an invalid code. The one time I did I received a full refund quite quickly and the support was great!
Every time I've had to contact support they have always helped me out with things I've needed if that be verification or questions!

Very good.

Reason I chose this business:

One day I was looking for a new site to buy games on that had good reputation and came across this site.

Its fun
September 10th, 2023
Verified purchase
• Previous review

I had fun, a lot of fun a very good time while having fun on this game

Reason I chose this business:

Its cheap and the most reliable

Thumbnail of user susanb5685
GB
1 review
1 helpful vote
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August 31st, 2023
Verified purchase

I am really happy with Instant Gaming, but want to be totally honest about the pros and the cons!

I will start with the negatives, which is that VAT is added on top of the listed price, so it isn't quite as much of a saving as it first appears. I assume as the website operates in many counties all with separate taxation rules. Also, there is a fee to pay via PayPal, which is always my preferred method when shopping online for safety reasons. I also think that it needs to be made clearer about DLC downloads, this didn't affect me, but I have seen negative reviews about people less versed in the gaming world getting caught out.

That being said, my personal experience was really positive. I bought two DLC for less than one full price on Steam. The codes were instantly in my account and were super easy to add to Steam. They worked perfectly and I have some cool new stuff in my game. I will 100% use Instant Gaming again and am really happy with my purchases.

Reason I chose this business:

I saw some YouTube creators posting about it and thought it was worth a try. I was pretty sceptical at first, but all the good reviews made me a little more reassured and it all worked out for the best!

Thumbnail of user bhrisc
Canada
1 review
2 helpful votes
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October 4th, 2023
Verified purchase

Y'all got me this stuff I've bought cheap as chips, it's ridiculous what they ask us to spend on games these days. I'm glad y'all can get these games elsewhere and get em cheap, it ain't your fault there's some loophole in the market that makes it possible.

Reason I chose this business:

I originally chose it because it asked for no ID something kinda important to someone who doesn’t want to be associated with something that ain’t exactly… 100% in the green.

Now, after the ID thing, why else? Y’all are cheaper and more reliable than anywhere else, been using you for 2 years and ain’t no steam bans yet.

Thumbnail of user florinel8
Florine L. – Instant-Gaming Rep

Dear Customer,
Thank you for your review.
Please keep in mind that we may run these security checks with the good intention of protecting our users and ourselves. We are sorry if our security system may caused some inconveniences to you and your shopping experience with us.
Please also note that the codes we sell are completely legal. They are purchased from distributors approved by the publishers as indicated in our “FAQ” section on our website. Regarding the prices, we always try to keep them the cheapest while keeping them as competitive as possible.
Lastly, If you need further information or in order to obtain our assistance with any issue, please do not hesitate to contact us through our support.
Thank you for your understanding,
Kind regards.

Thumbnail of user vonn5
Israel
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

I'm using Instant Gaming for while. So far service is perfect without even single hitch. And only one time key didn't work, they asked a couple of screenshots for verification before refunding it. I advice everybody to go for it, and purchase normally overpriced keys at great discounts that are always available at Instant Gaming. Yeah, I'm that happy with the service.

Fast, efficient and without any nonsense. Shows how much Instant Gaming truly value and treasure their customers. I'm very satisfied!

Reason I chose this business:

Because they're best, obviously!

Service
Thumbnail of user florinb5
Denmark
3 reviews
6 helpful votes
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September 28th, 2017

Ordered 15 games so far, all of them came instantly. Sometimes they ask for your ID next to the logo for security reasons but that's solved quickly and it comes with their apology for the time you had to wait. All they need is to see the name matches the name on the credit card so you can use Paint or something similar to hide the other info. Extremely professional, great prices, instant games. Highly recommended.

Thumbnail of user kostisl1
Greece
1 review
1 helpful vote
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August 7th, 2023
Verified purchase

Although I understand the need for a verification system, having to send ID can turn many customers the other way, not everyone is gonna trust a website with their information. I got my items in the end, but it was a hassle.

Reason I chose this business:

Had the items I wanted in very good prices

Thumbnail of user lucasb293
Germany
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

From start to the end there was no problem well communicating with this company and ease of use and their prices give the highest numbers of stars i would recommend anyone that wants to buy cheap Keys for a video games to buy them from instant gaming

Reason I chose this business:

For the low prices and ease of use

Service
Thumbnail of user andyr108
GB
1 review
11 helpful votes
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August 2nd, 2018

I got most of the way through buying something by Paypal and they asked me for my mobile number to send a confirmation code, next thing my phone is ringing with a call from a French number, this seems strange, most confirmation codes would be texted. I declined the call and went to shop on Steam itself, a little more expensive, but better than dealing with a possible scammer.

Thumbnail of user davew1201
GB
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

So many companies out there trying to sell keys but in my time I've only ever trusted one now I can add instant gaming to my list very cheap and very reliable so thank you and keep up the awesome work

Reason I chose this business:

As a gamer it's nice to grab a bargain

Thumbnail of user daynah40
Hawaii
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

If you wanna save money for your sim packs buy from here. I was adamant at first because of the identification process but it was easy and once I sent in my picture it came in a couple minutes and I could start playing.

Reason I chose this business:

I chose instant gaming for the prices.

Thumbnail of user besnim
Slovenia
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

I got quick replies by 24/7 service department.

I had a quick and problem-free refund, after purchasing the wrong game.

When they run out of stock, they quickly get new stock. In case of FC 24.

Good store

Described before.

Reason I chose this business:

Out of curiosity.

Service
Thumbnail of user jackp1001
Australia
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Generally speaking, this site has a much better experience than other sites that provide key buying services. Much better deals and a generally quick delivery. Do be aware that some purchases require you to provide an ID, which is not always good, but regardless an excellent site all round.

Reason I chose this business:

Friend recommended

Thumbnail of user manl8
Canada
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

Purchased Robux at a good price. PayPal payment went through flawlessly. Uploaded ID as per request. Understandable with the prevalence of fraudulent transactions. ID with personal info, except name and photo, all blocked out was readily accepted. Outstanding communication. A+++

Products used:
Robux

Service
Value
Quality
Thumbnail of user simoneh104
Illinois
1 review
1 helpful vote
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July 6th, 2023
Verified purchase

I love instant gaming, it has awesome prices! Something that I could see that needs improving is the "ID check". I don't think that people should have to put in some sort of identification every time they buy something, it should be saved for the next time. Also making the process time faster. Some times it could take 5 minutes other it may take over night.

Reason I chose this business:

I chose instant gaming because I was over paying extremely high prices for games. I love have I can buy my favorite games for up to 70% off! Every game I could possible want is on Instant Gaming and I don’t have to look anywhere else!

Thumbnail of user sp427
GB
1 review
1 helpful vote
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August 13th, 2023
Verified purchase

+ good prices

- Needed photo proof to buy: this requirement was not clear at outset of transaction. I had paid BEFORE this reqiurement was disclosed.
- taxes not included in quoted price. Might be common in other countries but considered a suspect practice where i love. Meant i paid more than i would have if I had chosen another site that were more transparent

To verify my photo ID needed to buy, i needed to open a ticket. This whole process is not required elsewhere and so a big inconvenience

Reason I chose this business:

Good price quoted for product

Service
Thumbnail of user anthonyd2151
Florida
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Have bought several gift cards off here and have never had a single problem. I was a little confused and skeptical of the whole verification process after buying something for the first time. But that went off without a single problem and I've been using them for almost everything since. 10/10

Reason I chose this business:

Better prices on gift cards and games

Thumbnail of user patrickl207
Utah
1 review
8 helpful votes
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September 29th, 2019

I bought Anthem on instant gaming, and at first was sure I had just got absolutely scammed. They asked me for my ID behind their website, I used a different card for it, DO NOT use your drivers license, that could lead to some major problems. I think it may work better if you buy a bigger name game, it seems like if something is too unrealistic to be true, then it probably is. The whole payment thing is really annoying, I agree with the other reviews on that. But I was pleasantly surprised by the fact that I actually got a working key. I hope this was helpful to someone like me, My advice would be don't buy from them unless you are really desperate and impatient, just go to a more trusted source and if it costs a little extra dough, oh well... I think it's worth it in the long run, just grateful that I received my code. Also, I know most of these reviews are either 5 or 1, Not sure why instant gaming has so many reviews about fallout 76 LOL... Anyways, I hope this helped!

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From the business

Instant-Gaming.com - All your favourites games for Steam, Origin, Battle.net, Uplay and Indie games up to 70% off! Digital games, Instant delivery 24/7!

Company Representative

Thumbnail of user leor191
Leo R.
Typically responds within 7 days

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