Do you have a customer service number to call?

asked by Sherry M. on 7/24/16

21 Answers
Thumbnail of user mikhailu

We offer email support (help.ipsy.com), but if you'd prefer to call, you can leave a voicemail at (888) 769-4526 and a representative will call you back as soon as possible!

Helpful  (4)
Thumbnail of user sharonc139

888-769-4526. They prefer email contact.

Helpful  (2)
Thumbnail of user jens297

Samantha L. Is correct. I wrote an email.

Helpful  (2)
Thumbnail of user robinh294

They are a scam. Thjats why there isnt a contact number. Keep trying to charge my card and ipsy will be charged with fraud

Helpful  (1)
Thumbnail of user stephanier63

I have never had a need to contact them.

Helpful  (1)
Thumbnail of user pamelap322

I want to cancel my IPSY bag can you call me at 812~604-8360 having trouble doing it on internet pparish2714@yahoo.com

Helpful  (0)
Thumbnail of user joycet91

I have been trying to cancel my ipsy account and there web page is so hard to handle. Having no luck. Could someone tell me how to get on to there site to cancel. Thanks j todd

Helpful  (0)
Thumbnail of user ellenk73

Need to cancel account ellenkingsbury1@gmail. Com

Helpful  (0)
Thumbnail of user pattiw48

Could somebody call me 864-426-2479

Helpful  (0)
Thumbnail of user sharonw293

Please send my ipsy glam bag for the month of August 2018. I did not receive it yet. I got September, not August. I also called the helpline number above and left a message. Please respond asap. Thank you. Sharon Wilmoth email is sharonwilmoth99@yahoo.com. I do not check my email often, so I would prefer a phone call back at 559 251 7818 or cell number 559 907 8731. I would also like details on how to cancel my account or how to change my profile. I keep receiving the same items in my ipsy glam bag.

Helpful  (0)
Thumbnail of user tonyah53

I did not receive much June bag but was charged can i get my June bag or refund? I really wanted thst bag

Helpful  (0)
Thumbnail of user sandrae23

I have been with Ipsy for over 2 yrs now and love them! The only problem I had was when I neglected to change my address with Ipsy, but when I did they were awesom and even sent me the pkgs I hadnt received as a result! So if you do move and change your address at the P. O., make sure you contact Ipsy and change it there with them too as well! This is very important so you dont miss any of your samples! Also I might add too by the way, that Ipsy was extremely fast getting back to me and correcting the address and missed samples, so emailing them was never an issue! I plan on being with Ipsy for a long time... At least as long as they remain in business, anyway! THANK YOU IPSY once again for your quick response! S. Engstrand!

Helpful  (0)
Thumbnail of user rebeccam86

I believe, since they are a web-based company, they only accept contact via email or message on social media. But to answer your question: No. There is not a known phone number.

Helpful  (0)
Thumbnail of user lorenzv1

No that's one of the biggest problems. They don't have a number you can call at all. None. Zero. Nada. The only way to contact them is by emailing customer support. That's why they are such scammers. By not allowing you to call, they can get away with taking their sweet $#*! time replying to you. BEWARE of this company. They will screw you every which way. Took me 3 months of emailing and calling VISA to get them to stop billing me. But it's at your own risk. You were warned. Read a lot of the reviews. Terrible company. Worst I have ever dealt with.

Hope this helps.

Lorenz

Helpful  (0)
Thumbnail of user pauletteb3

No, I have never tried to contact them.

Helpful  (0)
Thumbnail of user joannew36

I never bothered looking.

Helpful  (0)
Thumbnail of user veronicab27

Hi! Yes! 8883214567
Www.ipsycare.com

Helpful  (0)
Thumbnail of user samanthal53

They don't have a number. They can only be reached via email

Helpful  (0)
Thumbnail of user disappointedw

Sorry, no I do not. I do believe they are based out of China. They only way I could correspond with them was through email.

Helpful  (-1)
Thumbnail of user lb68

No, just an email.

Helpful  (-1)
Thumbnail of user rosiep6

They don't have a customer service number the only way to reach them is by email only

Helpful  (-1)

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