ironSource

I experienced some trouble with receiving bux after completing the tasks for them. It was super easy to get in contact and the customer service emails were sent so fast, it all went smoothly without any trouble. Great job!

They reply with the same automated emails which seems like a request for more information and make you wait for weeks. Hard to get hold of customer support post raising a ticket or a response from them.

To achieve better results in top eleven I started to open the offer wall to boost my token balance. Of the options there iron source provided the best variety of promotions, the clearest indication of progress and the most reliable payouts. This time however my reward didn't arrive, but I went to support and a brief email bought me a quick and positive response. I'm happy and life goes on, thank you for the work you do and keep adding the offers

I hesitate to complain about much, never wanting to be a bother, especially around the year-end holidays, but the process was easy, painless, and mostly automated. The resolution was quick and positive - they want to come through on what they promised, and they act quickly when they find out something has gone wrong to correct things. Will not hesitate to contact support if this happens again :)

Started a offer to gain gems for my favorite game. After finishing the tasks i didn't get the gems. Wrote 1 E-Mail with screenshots, they have proofed that i full field all task within all terms. Took 1 day and i received it all. Thanks for help! Definitely will do it again when another good offer shows up.

I have already played several games and they have paid very quick...
Now thats what it should be like with all the app that give gift cards and other prizes... not a day or two so fast that i checked when i finished the task and my points was already there

I've been doing offers for so many years with so many companies and I say for a fact these guys are great
The only downside is the time limit they take to grant you your reward in case the advertiser tried to scam you. But regardless of the time limit it's much better than any other

По запросу ticket #******* - не начисляют бонусы в игре. Прикладываю другие скриншоты. Прошу решить данную проблему.

Dear user,

Ticket #******* (Guns of Glory - Install & open the app for Android to earn Emeralds!) has been reviewed and will not be approved. We cannot confirm your offer completion with the advertiser from the proof you have provided.

Please reopen the ticket and attach proof (screenshot) that contains all the transaction details including the time and date of completion so we can verify with the advertiser.

Additionally, please check that you indeed completed the offer through our offer wall and not through another offer provider.

Thank you,
Customer Support Team

I have had nothing but good experiences with this app. The offers are great and it credits immediately. Only once did it not credit as soon as I reach the payout level. Did a ticket to customer service and had my points within a half an hour. Try it you will love it too.

After passing the offer, there were some problems with the calculation of remuneration. Wrote in support, attached one screenshot and the problem was solved within half an hour! Thank you very much, I'm very happy, everything is clear, fast and honest! I will keep going through offers from them!

This Earning platform is simple and easy to earn credit but what I love is their support team, they answer your questions right away and find a solution to your problem, their also really polite and helpful. After I contacted them about a technical problem they nicely gave me diamonds for trying to complete the task.

What are you talking about, I didn't make the purchase! I can't even play that game, why would I purchase anything when they told me 2 months ago that my Google ad ID is off or something like that and therefore all of my data is instantly deleted!

I asked my 10 y/o nephew if he made a purchase on my account and he won't give me an answer, which makes me think he may have done it.
There were over 20 attempts to log in and my password was reset several times, I still can't get into my email address. I've since put biometrics on for all purchases.

JustPlay is my go to App. Customer service has always helped me out in any situation that ran into I can't think of a bad thing to say about them. They keep offers as fresh as possible.One thing is true play multiple games. I've made around $750 in 6 months so I can screenshot proof if there's a review that states other wise. A+ gaming app.

Contacting support and following the proper steps goes a long way! I've gotten such great results from this app and it's by far the best app I've ever downloaded. I can't thank you guys enough for being attentive to my situations/concerns.

EDIT: Woke up this morning and the missing reward gems outlined below were delivered in game. Assuming this post had to do with it, but thank you for correcting this situation. As promised, updating my review.

My first ticket experience was terrible. Followed the instructions, first time install, etc. Completed the gem requirements, didn't receive reward. Opened a ticket, was told it would be looked into. Never heard back again, followed up weeks later and still haven't received a response. I'll attach proof here that I completed the requirement. Maybe this will get them to deliver as promised, and if they do, I'll upgrade my rating to 5 stars.

2nd ticket was much better, I completed the requirements but didn't receive the gems for 2 days. Opened a ticket and got a response the next day along with my reward in game.

This is the first time I've had an issue with rewards not being credited. After contacting support and providing the required photos for proof of offer completion, they resolved the problem within an hour! Customer service is definitely on point. I suspect some of the negative reviewers did not check their junk mail.

There was a redemption offer that didn't work properly, but after submitting a support ticket with a screenshot it was fixed within 30 minutes! All of the other offers have worked perfectly, and I've been able to pay for a couple of video games out of all the time spent on my phone. I'd say it's a good trade-off :)

I had not received coins from two games so figured the next day it would fix itself didn't. So was like oh no the company is going to say I screwed up and never had the points like all other apps... After submitting my missing coins 15 mins later I received them. Never seen this kind of customer service before in my 30+ years

I have complete a task to earn some points but after 3 hours there was still no points in my account. Contacted the support and they fixed it within an hour. Please make sure that you read carefully the task guidelines and if you do everything right they will give your points for sure.

Had a delay on rewards being applied to my account, so I sent them a screenshot where you could see the completion progress and the reward of gold bars were still pending. After a quick confirmation email, the issue was resolved after a couple of hours.
Many thanks for that

I had an issue where I didn't receive credit for a completed task, and customer service responded quickly to make it right. I have worked with other vendors that were less responsive and helpful, so I deeply appreciate and recommend Iron Source.

I played one of their games thru Swagbucks (word crush) but it didn't credit automatically, so I asked support. At first, they said no, even with my screenshots as proof! But I asked again and then waited patiently for too long, maybe 3 weeks! But without my having to ask again, I got an email saying they approved it and it was paid. Which I appreciated. And the game was fun. Thanks.

For the past several months I'd have to say Ironsource to doing a great job fixing Award Wall issues.

I am currently having another issue and hope it is treated just as fairly and honestly.

Great Job.