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    ItIsDVD

ItIsDVD

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Overview

ItIsDVD has a rating of 3.6 stars from 50 reviews, indicating that most customers are generally satisfied with their purchases. ItIsDVD ranks 193rd among DVD sites.

  • Service
    5
  • Value
    4
  • Shipping
    5
  • Returns
    4
  • Quality
    4
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How would you rate ItIsDVD?
Top Positive Review

“I think itisdvd.com deserves a good review. Let me share my experience with this company, I purchase”

adam w.
3/2/15

I think itisdvd.com deserves a good review. Let me share my experience with this company, I purchased boyhood from them. The ordering process went fine and hassle free. Upon confirmation of my order, they informed me that it was successful and should be expected 6-10 working days for the arrival. The item arrived within the exact time

Date of experience: 3/2/15
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Top Critical Review

“DON'T BOTHER! THEY DON'T DELIVER!”

Dianne P.
3/10/17

DON'T BOTHER! I dunno if the people who have had good luck with this company are for real, but it's been nearly two months and I still haven't received the dvd I ordered. (Plus, they don't tell you, but they tack on a "foreign transfer fee.") I already contacted them last week, asking where's my order... and though they promise to reply in 24 hours, that's crap, too. Looks like I have to go through my credit card to get my $$ back. Lovely.

Date of experience: 3/10/17
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Reviews (50)

Rating

Timeframe

Other

Thumbnail of user jane1336
California
5 reviews
7 helpful votes
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March 12th, 2015

There are many of my favorite classic TV series available at itisdvd.com so I purchased the complete collection of Touched by an Angel since this show has real moral value. The shipment arrived on time as what they advised me after I placed the order. I was pleased and excited to finally see it arrived in our house.

Date of experience: March 12, 2015

Thumbnail of user diannep9
New Hampshire
1 review
1 helpful vote
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March 10th, 2017

DON'T BOTHER! I dunno if the people who have had good luck with this company are for real, but it's been nearly two months and I still haven't received the dvd I ordered. (Plus, they don't tell you, but they tack on a "foreign transfer fee.") I already contacted them last week, asking where's my order... and though they promise to reply in 24 hours, that's crap, too. Looks like I have to go through my credit card to get my $$ back. Lovely.

Date of experience: March 10, 2017

Thumbnail of user adamw57
California
1 review
18 helpful votes
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March 2nd, 2015

I think itisdvd.com deserves a good review. Let me share my experience with this company, I purchased boyhood from them. The ordering process went fine and hassle free. Upon confirmation of my order, they informed me that it was successful and should be expected 6-10 working days for the arrival. The item arrived within the exact time

Date of experience: March 2, 2015

Thumbnail of user juliet75
Australia
4 reviews
0 helpful votes
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December 28th, 2014

Very disappointed! Save your money and patience. 1st they sent the same dvd twice, then after suggesting they'd send a replacement with the next order... NOT! They replaced it with exactly the same mistake. Clearly didn't check what they sent again. Twice! Also it had been recorded off television which is poor form at $25 per series. I have now waited 3 month for a replacement and have heard nothing despite emails sent.

Date of experience: December 28, 2014

Thumbnail of user elainem3
California
1 review
2 helpful votes
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March 22nd, 2011

Do not order any DVD from this website... The quality is terrible, one DVD I ordered does not play at all and the other one paused off and on while running. The sound is also not good. They may be new but not made for USA movie customers. Takes several weeks to receive and then if you are not home to sign for them, you have to go to the post office to pick up. I have asked for a refund... but am not sure if that will ever happen. Em

Date of experience: March 22, 2011

Thumbnail of user donaldw16
Indiana
1 review
1 helpful vote
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April 17th, 2013

At these prices, and coming from China, you can be sure that these are illegal bootleg dvds. Darned if I'm going to encourage these criminals just to save a couple of bucks. You can purchase on Amazon Prime with free shipping for just a dollar or two more, and you can receive the dvd in 2 days.

Date of experience: April 17, 2013

Thumbnail of user peterm283
Australia
1 review
0 helpful votes
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August 25th, 2017

I have buying from itisdvd for about 7 yrs, and i never had any problems, but in the last year, my orders have been incomplete and they have stopped answering emails from me. Also they seem to be very slow in adding new dvds to their site now. If you are a new customer, be very wary, as you may not get your order and they will not answer any emails either.

Date of experience: August 24, 2017

Thumbnail of user march138
Australia
1 review
3 helpful votes
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November 21st, 2016

Ordered 3 dvds with paid express shipping (7 -15 days) 4 weeks later still no goods - site took money have had no contact or confirmation emails from them; have sent 3 emails regarding my order no replies (site claims to answer emails within 24 hours) - Don't buy from this site total scam

Tip for consumers:
DO NOT USE FRAUDS

Service
Shipping

Date of experience: November 21, 2016

Thumbnail of user fayeh
Australia
1 review
24 helpful votes
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July 16th, 2014

There is nothing wrong with this website, if you are having trouble with any of the dvds then email them with what is wrong and they will send you a new one at no extra cost.
I have been using this company for a few years now but when l have had trouble l let them know straight away and they always send me a replacement dvd.

Date of experience: July 16, 2014

Thumbnail of user brandyr
New Mexico
1 review
2 helpful votes
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December 30th, 2009

DO NOT order dvd's from this website. I just bought over $70.00 worth of dvd's and not only do they not play properly, you can't get rid of the subtitle's that pop up on some of them. The company does not offer a phone number or address, so email is the only way to contact them and getting a refund is impossible.

Date of experience: December 30, 2009

Thumbnail of user dianeb11
Washington
1 review
1 helpful vote
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February 23rd, 2012

I did read that it takes almost 25 days to get the dvds. I purchase from Asian based companies on ebay and I have had only one issue with a dvd not working and I received a refund. I will wait to receive my dvds and come back with an updated review.

Date of experience: February 23, 2012

Thumbnail of user williamg54
California
2 reviews
24 helpful votes
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March 1st, 2015

When it comes to online purchasing, I’m very strict in terms of worth buying. When I saw the website of itisdvd.com, I speedily asked some questions regarding their DVDs, who we're very excellent in taking a response promptly in each of my questions.itisdvd.com is they sold their DVDs at a very affordable price like the walmart

Service
Value
Shipping
Returns
Quality

Date of experience: March 1, 2015

Thumbnail of user michellev4
Australia
1 review
22 helpful votes
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June 18th, 2011

I found this site a few months ago and have bought 10+ dvd's from them. I am in Australia and while it was a shock to receive the 1st with chinese on the cover all the disks have played fine and i've had no issues with them. Michelle

Date of experience: June 18, 2011

Thumbnail of user robertg53
Missouri
1 review
22 helpful votes
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May 27th, 2013

I have placed 4 orders with them and find that the image quality and sound are as good as any dvd that I have.
Had a few problems ie. Wrong dvd sent, and thy corrected the error.
Yes they do come from China and yes it takes a few weeks to receive.
I'm happy with the company and plan to stay with them.

Date of experience: May 27, 2013

Thumbnail of user davidg143
California
5 reviews
17 helpful votes
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March 2nd, 2015

I've shopped at this website before and decided to buy some DVDs on ITISDVD.COM. I love this site because it is easy to navigate and purchasing DVDs are hassle free. At first I’ve inquired a lot of questions and I’m glad their reps replied explained every detail in a timely manner and proficient way. They guided me through the ordering process and no problems

Date of experience: March 2, 2015

Thumbnail of user erind44
Ohio
1 review
2 helpful votes
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March 1st, 2017

Placed an order. Thought the website was a bit strange, so I put it on my credit card in the event there were issues. Got a call from the bank the next morning. They were trying to withdrawal a commetely different amount than i had authorized. My card had to be cancelled. Save yourself the hassle

Date of experience: March 1, 2017

Thumbnail of user laurat67
Idaho
2 reviews
7 helpful votes
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March 10th, 2017

I ordered from this site and was contacted by my charge card company that there was an international charge from "junkfoodclothing". I then looked up who processed it "wintopay" and they are a China Company. The scam checker on wintopay notes dangerous as it is a U.S. site but country is hidden. The charge was higher than it should have been and I rejected it. Like the other reviewer that gave this a one star, I have to get a new card. Stay away...

Date of experience: March 10, 2017

Thumbnail of user markl225
Utah
1 review
0 helpful votes
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March 28th, 2017

Purchased many movies on the webiste itisdvd, when i received them, 1 copy could not play well on my dvd machine, when i contact the service, they send a new copy to me without any charge.
Good movie, good service

Date of experience: March 28, 2017

Thumbnail of user davidc194
California
4 reviews
21 helpful votes
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March 2nd, 2015

When I first landed at ITISDVD.com, my first impression is “this website is so precious!” My fave Western Tv series are being sold that made my heart jump out in happiness! On another note, I bought a DVD Copy of Dallas which was shipped promptly within the exact period as specified in the confirmation email I received after successful

Service
Value
Shipping
Returns
Quality

Date of experience: March 2, 2015

Thumbnail of user larryt3
California
1 review
4 helpful votes
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February 18th, 2011

The website does not tell you it takes over 4-weeks to receive your DVD. Additionally, they process the payment, but wait until 2-weeks later to even ship the product and it takes another 2-weeks to receive the DVD, which probably came from China.

Date of experience: February 18, 2011

Thumbnail of user jm378
Iowa
1 review
1 helpful vote
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May 28th, 2017

You will be excited to see a video you've wanted and can't find but BEWARE this company will not deliver or answer emails but will accept your money. Do not order from www.itisdvd.com!

Date of experience: May 28, 2017

Thumbnail of user kirstiea2
Australia
1 review
1 helpful vote
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February 15th, 2017

I ordered a DVD, which eventually arrived after two prompting emails from me. When my daughter opened it, Christmas day it was not the correct DVD it was Breaking Bad, an adult video. I emailed and let them know and today I received the replacement DVD today with the correct cover (again) and the incorrect DVD (again Breaking Bad). Two months after receiving the last copy.

Tip for consumers:
Don't do it.

Service
Value
Shipping
Returns
Quality

Date of experience: February 15, 2017

Thumbnail of user tamarah49
Washington
1 review
0 helpful votes
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November 18th, 2017

I ordered this DVD a month ago still has not arrived. I have Tried contacting company no response. This was not a cheap DVD. Would appericate it if someone got back to me. Thanks

Date of experience: November 18, 2017

Thumbnail of user amberr2
Oregon
5 reviews
6 helpful votes
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August 1st, 2013

I bought $80.00 worth of DVD's and all I got was illegally copies. I did report them.

Date of experience: August 1, 2013

Thumbnail of user irenek
Florida
2 reviews
2 helpful votes
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July 11th, 2013

I have the same issues that the other 3 buyers had.
It took 4 weeks to arrive, you cannot get rid of the subtitles and the quality of the play back isn't perfect.
No where on their site does it say movies/tv shows have subtitles no that the DVD is coming from China with all Chinese information.
Not buying here again. Have put the charges in Dispute with American Express. They will credit me and debit them. Good support from AX.

Date of experience: February 18, 2011

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