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    It's Just Lunch

It's Just Lunch

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Trustpilot
3.3 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

It's Just Lunch has a rating of 3.7 stars from 312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention second date, good experience, and right person. It's Just Lunch ranks 12th among Dating sites.

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 79.6%
Positive
74
Neutral
7
Negative
12
View ratings trends
11
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How would you rate It's Just Lunch?
Business's Favorite Review

“IJL is a great site”

James B.
3/29/21

I realize there have been a lot of negative reviews. I had 180 degree different experience the other reviews on this site. My matchmaker Amy J has been fantastic. The one thing you have to do a client is communicate what you in a match and work hand and hand with your matchmaker for success. I would seriously consider giving IJL a chance.

Date of experience: 3/9/21
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Top Positive Review

“Over 60 and Getting Out There.”

Katrina S.
12/10/24

Jaiye has been an affable, helpful person on this journey. I have enjoyed meeting new people and a feeling of safety. It's not easy making a love connection, but I look forward to my next date and the possibilities that it may hold.

Date of experience: 11/30/24
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Reviews (312)

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customer service (12)
Thumbnail of user katrinas509
New Jersey
1 review
0 helpful votes
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December 10th, 2024
Verified purchase

Jaiye has been an affable, helpful person on this journey. I have enjoyed meeting new people and a feeling of safety. It's not easy making a love connection, but I look forward to my next date and the possibilities that it may hold.

Date of experience: November 30, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are here for you in your corner ever step of the way, thank you for choosing IJL for your dating journey.

Thumbnail of user amandac3893
Pennsylvania
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

Pros: Staff is accessible via phone and email.
Cons: Matches are not always the best fit, sometimes basic criteria (e.g., agreement on kids, age preferences, etc.) aren't a match; the people arranging the meet-ups don't live locally so sometimes you're driving 45 minutes to a location, sometimes you're driving across the city, when there was a much better meet-up point.

Date of experience: November 25, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate this and will share with our team!

Thumbnail of user janetr2780
Nevada
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

This is my second time as a member of It's Just Lunch, (prior membership in 2009) and will continue to refer others. It is a great service for those re-entering the dating scene. Destinee is thoughtful with her match making skills. She is always cheerful and open to suggestions. This has been a good experience.

Date of experience: October 30, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We greatly appreciate your review and will definitely share this with our team. We are elated to hear you are enjoying the process, happy dating!

Thumbnail of user piperl32
Hawaii
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

My matchmaker has astutely listened to my preferences and expertly delivered on the first match. Though we may not have clicked, the individual she found shares my traits, hobbies, and values. Following the date, she provided invaluable support, helping me prepare for the next match while keeping the experience lighthearted and enjoyable.

Date of experience: September 13, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are elated to hear this feedback and appreciate the time you took to share it. Without your feedback, we cannot continue to improve for you. Thank you for being an IJL client.

Thumbnail of user jeffd1604
Pennsylvania
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I have been working with Tayna from It's Just Lunch for over a year, and my experience has been exceptional. From the very beginning, Tayna has been incredibly responsive to my calls and always takes the time to listen to my feedback. Her friendly and approachable nature makes our interactions comfortable and productive.

Tayna is proactive in arranging all the logistics of my dates, which has made the entire process seamless and stress-free. She genuinely understands what I am looking for in a relationship and goes the extra mile to ensure that each match is thoughtfully considered. After every date, she eagerly seeks my feedback to continually improve the matching process.

Her dedication and professionalism have made my journey towards finding a meaningful connection both enjoyable and hopeful. I highly recommend Tayna and the team at It's Just Lunch to anyone looking for a personalized and attentive matchmaking experience.

Date of experience: October 4, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We truly appreciate you taking the time to share your experience and value you as an IJL client. Thank you!

Thumbnail of user johng7797
Kentucky
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

It's been a great experience working with Bryana to find a good match for me. Always hard at my age to find a companion that works. Somethings getting someone who doesn't know you personally is the best method.

Date of experience: August 29, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate the candid review and can't wait to share this with our team. Thank you for choosing IJL!

Thumbnail of user johnw11808
California
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

After signing up for a 24 date package on Feb. 14,2023, I have consulted with seven match makers at one time or another and only now do I feel good about the attention I am getting. My most recent experience with Destinee is an uptick from what transpired earlier. She puts forth great effort and stays in contact better that what I had become accustomed to.

Date of experience: November 22, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for your candid feedback, we will share this with our team

Thumbnail of user jamesb14227
Illinois
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

We met at 5 PM at PARC restaurant in Philadelphia. She was very nice and easy to talk to, We had many things in common but by the end of the date, we both decided to be friends instead of dating one another. We exchanged numbers and hopefully in the future we can meet up again for a friendly meal :)

Date of experience: November 7, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Love to hear this wonderful feedback and are happy you had a great time on your date!

Thumbnail of user anns666
California
3 reviews
0 helpful votes
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September 21st, 2024
Verified purchase

I had Destinee as my personal dating coordinator. I have found her to be kind, & prompt on making plans for me. She is respectful to my requests, listens and receives feedback professionally. IJL needs people like her to contact their clients because she shows a caring personality! And gets dates done!

Date of experience: September 11, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you Ann for the fabulous feedback about your matchmaker, happy dating!

Thumbnail of user katien271
Oregon
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

I just want to recognize Amanda for all the hard work she has put in to finding me suitable people. She listens to what I say and has really impressed me with the people she has matched me up with. Kudos!

Date of experience: October 16, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Love this! We will absolutely share with our matchmaking team and thank you for being an IJL client!

Thumbnail of user kellyj1045
Missouri
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Bryanna makes me feel like I can ask her anything. She seems genuinely invested in my happiness. When i have a concern she talks me through it without telling me what to do, and we always END our conversations with a good laugh! It's wonderful to have someone like her in your corner :).

Date of experience: August 21, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love hearing this great feedback and thank you for taking the time to share. Your matchmaker is in your corner and your ultimate wing-woman throughout this entire journey. Thank you for being an IJL client!

Thumbnail of user davids17928
Florida
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

My Rep listened to me and found someone I could see myself getting to know better. She had all of the qualities I was looking for and more. Communication was amazing and I am just so excited to learn more about my date and see if she may be Mrs. Right! Even if she isn't I am excited that IJL set up such a wonderful experience for me and I feel confident that this experience is going to continue to deliver until I do meet Mrs. Right! Thank you IJL

Date of experience: November 25, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We can't wait to hear how things progress, keep us posted!

Thumbnail of user kelseym373
Ohio
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

My IJL experience has been great so far. It has really taken the stress out of dating. There's not the rigors and back and forth of online dating and meeting quality people. My matchmaker has been so kind and responsive. In addition to being open to any of my thoughts, opinions, and feelings. I would definitely recommend IJL.

Date of experience: November 25, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love to hear this, thank you for choosing IJL!

Thumbnail of user russd683
Connecticut
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Jaiye has been very attentive and as great communication with me for the dates. He has been very accurate with the selections and what we have discussed as being my type and what I looking for in a relationship. Looking forward to to see dates. Yes, elected for me in the future.

Date of experience: November 7, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love to hear this, thank you for sharing your feedback and we look forward to your next fun first date!

Thumbnail of user bradleyk334
Ohio
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

My matchmaker (Giscard) is great; informative, and always available.
My first 2 dates didn't pan out, but I patiently await my next; and hopefully my last. Wish the dates were available morde frequently, when 1 doesn't go as plannes.

Date of experience: October 23, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Hi Bradley, appreciate your feedback and will absolutely share this with the team. We are hard at work on your next date!

Thumbnail of user waynes1360
California
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Matchmaker Marina provided a very clear description of the proposed date's profile. The lady I met and I hit it off very well - this was certainly the person that I had been presented. This was certainly a good match. A very commendable introduction by Marina.

Date of experience: August 21, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Appreciate this feedback and so elated to hear you had a wonderful time!

Thumbnail of user staciek111
New York
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Jaiye listens closely to my preferences and has been super responsive and attentive to my needs during the matching process for dating. He has expertly and intuitively taken my needs and preferences and made great matches for me during this process.

Date of experience: November 4, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear you are enjoying the relationship with your matchmaker and the process. Thank you for you patronage!

Thumbnail of user jana514
Nevada
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I have been a member with IJL for 11 month (since the end of November 2023). For the first 7 month I was very unsatisfied with the service I was getting, in other words I was not getting any service at all. In July 2024 I was contacted by agent Marina who was a matchmaker for the guy who was interested to meet with me. I really liked Ms. Marina's approach and professionalism in matchmaking and for the first time I experienced the best service in IJL and I requested Ms. Marina if she could be my matchmaker. I started getting more and more dates with great man in town since Ms. Marina took over my case. My rate for Ms. Marina is 5/5.
Rate for IJL is 3/5 for the bad experience (for no service) I had for 7 month.

Date of experience: October 9, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear that you are enjoying your matchmaker and things are moving in a positive direction. Keep the feedback coming our way as your feedback is the way we fine-tune the process and continue to improve. Thank you again!

Thumbnail of user heldat1
Florida
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Eyrina and the IJL team did a great job picking my 1st match. I loved having the person pre-interviewed and screened for me and the venue reservations arranged for us. I'm looking forward to my next experience.

Date of experience: December 1, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you so much, we are too!

Thumbnail of user ingridm213
Florida
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Eyrina has been very patient and detail oriented. She takes the time to listen and give advice when solicited. She is kind hearted and smart. She is helping me in this journey and I trust her judgment. I feel like I can tell her all my thoughts freely and that her feedback will be direct and honest.

Service
Value
Quality

Date of experience: July 30, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for taking the time to share your sentiments about your matchmaker an the process. We are so happy to hear you are enjoying the experience and cannot wait to share your remarks with our team. Thank you!

Thumbnail of user leslief679
Canada
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

I've had two dates so far and both were enjoyable. I like the fact that my dating coaches are open to feedback, willing to listen and learn about my dreams and wishes.

Date of experience: September 29, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you Leslie! Feedback from you is the most essential part of the process and we greatly appreciate it. Thank you for being an IJL client.

Thumbnail of user dougt297
Washington
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

I am very early in the process and Jaiye has been helpful. I would like follow up communication on dates to happen closer to the proximity of the dates. I will be able to communicate more after a few more dates. All arrangements that Jaiye have made on my behalf have worked out well.

Date of experience: July 24, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks Doug! We look forward to more fun first dates!

Thumbnail of user engelinel
Texas
2 reviews
0 helpful votes
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July 28th, 2024

I signed up with IJL about a year ago. Overall I am disappointed with my membership because I have not been able to find a potential partner. I signed up for the de luxe program and spend a lot of money. I have only been on 1 date and the few other times that I was interested in meeting someone the dates were cancelled last minute.
My matchmaker Amy was absolutely delightful. She really took the time to get to know me and I know that she did her best to find a good match for me.
The problem was however that there were no men in the network that I was even remotely interested in. That was the biggest disappointment for me in this whole experience.
I know though that Amy had my best interest at heart. I was extremely satisfied with her work.

Tip for consumers:
My matchmaker Amy was absolutely amazing!! She had my best interest at heart. I would give her 5 stars.

* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 18, 2024

Thumbnail of user maureenb691
Florida
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

I have had two dates with IJL. For the most part they were positive but, no match I am in my sixties and the dating pool is limited.

Date of experience: September 18, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you! Your matchmaker is hard at work on your next date and we will be in touch soon.

Thumbnail of user charlesl2223
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I think the site needs to open up to allow for more personalized interaction with the date that you select.

Date of experience: October 4, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate this feedback and will absolutely share it with our team. Thank you!

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From the business

The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.

Company Representative

Thumbnail of user jeaneenb
Julie L.
Typically responds within 5 days

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