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    IVRose

IVRose

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Overview

IVRose has a rating of 3.1 stars from 5,249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IVRose most frequently mention good quality, fast delivery, and long time. IVRose ranks 22nd among Women's Clothing sites.

  • Service
    1229
  • Value
    1020
  • Shipping
    1025
  • Returns
    60
  • Quality
    4381
Positive reviews (last 12 months): 45.7%
Positive
21
Neutral
6
Negative
19
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22,747 reviews

129
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How would you rate IVRose?
Top Positive Review

“Gorgeous little white dress”

Shilo W.
5/18/24

Well made my husband loves it on me 🥰 so elegant and classy makes me feel young and beautiful, light material so comfortable, flattering for any size

Date of experience: 5/8/24
See positive reviews
Top Critical Review

“Quick easy shop, the item arrives...”

Lyndsay M.
3/23/24

Quick easy shop, however when I wasn't happy with the order the customer service team had no intention of allowing me to send the item back. The customer service team suggested I keep the item with a small percentage refunded, however I did not want the item as the quality of the fabric was terrible, it was made out of the cheapest nylon. After this shopping experience I would never shop here again nor would I recommend Ivrose online store to anyone I know. The customer service team were not helpful to sort out refunds. Once they have your cash there is no going back. I will be avoiding Ivrose and will not be getting sucked in to any more purchases from Ivrose.

Date of experience: 3/13/24
See critical reviews

Reviews (5,249)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (303) delivery time (83) return label (32) return policy (24) post office (12)
Thumbnail of user shilow5
Australia
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Well made my husband loves it on me 🥰 so elegant and classy makes me feel young and beautiful, light material so comfortable, flattering for any size

Reason I chose this business:

Because I loved the dresses

Reason I chose this product:

Loved the look of it

Products used:
2 dresses

Service
Value
Shipping
Quality

Date of experience: May 8, 2024

Thumbnail of user mayraa109
California
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

I can not complain about costumer service because they reply rigth away to your emails. However, is has being more than a month and I haven't receive my dress. At this point I am going to wait an other 7 days, if not i will request a full refund and hopefully they dont give any issues with my full refund.

very nice, they respond quickly but I still dont have my dress.

Reason I chose this business:

A friend recommendation

Reason I chose this product:

Is a beautiful dress for my friends wedding

Service
Quality

Date of experience: March 26, 2024

Thumbnail of user verenac6
GB
1 review
0 helpful votes
  • Send Message
April 2nd, 2024
Verified purchase

A full refund for unwanted items is rejected.
10% refund and keep mechanidise was offered (merchandise that does not fit and I do not want).
After going back and forth, they offered a 30% refund, then 50%, then 60% (stating this was the most they could offer) and then 70%.
I couldn't be bothered to argue it out any longer and so accepted this.
Just be aware that full refunds are not available, and the initial 10% offered can be bettered!

Alex was lovely... he was only able to do what he was authorised.

Reason I chose this business:

Liked the clothes advertised on the model. Although when received, the material was very poor quality.

Service
Quality

Date of experience: March 23, 2024

Thumbnail of user lyndsaym20
GB
1 review
0 helpful votes
  • Send Message
March 23rd, 2024
Verified purchase
• Updated review

Quick easy shop, however when I wasn't happy with the order the customer service team had no intention of allowing me to send the item back. The customer service team suggested I keep the item with a small percentage refunded, however I did not want the item as the quality of the fabric was terrible, it was made out of the cheapest nylon. After this shopping experience I would never shop here again nor would I recommend Ivrose online store to anyone I know. The customer service team were not helpful to sort out refunds. Once they have your cash there is no going back. I will be avoiding Ivrose and will not be getting sucked in to any more purchases from Ivrose.

Customer service team were ridiculously unhelpful and appeared to have no intention of allowing me to refund the item I had purchased.

Reason I chose this business:

I was looking for a decent wedding guest outfit and they had something that looked lovely on the websites photographs.

Reason I chose this product:

I wanted a jumpsuit for a wedding but the poor quality of the material meant the item that arrived was not suitable for what I wanted it for. It was so static it clung to the body and would’ve made me sweat profusely.

Service
Quality

Date of experience: March 13, 2024

Quick easy shop, hopefully the item arrives as described...
May 15th, 2023
Verified site experience
• Previous review

Quick easy shop, hopefully the item arrives as described.

Reason I chose this business:

I was looking for a decent wedding guest outfit and they had something lovely.

Date of experience: May 15, 2023

Thumbnail of user marilynm991
GB
2 reviews
0 helpful votes
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March 18th, 2024
Verified purchase

Did not receive my item and after 3 weeks of waiting I chased this as I had not had any acknowledgement from them whatsoever. Finally after some time I was informed this item was in short supply but they did not even have the common courtesy to let me know. I demanded a refund which was not easy but got one in the end. Would never order again from this company.

Kept stalling for a proper answer and was a struggle to get a refund

Reason I chose this business:

Liked an item shown on Facebook but wish I hadn't ordered at all.

Service
Quality

Date of experience: March 8, 2024

Thumbnail of user chengc1
ChicME O. – IVRose Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@ivrose.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user juliec2587
GB
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase
• Updated review

Easy to order, just a few clicks, it arrived on time the product is a great quality, I'm very pleased with it.

Reason I chose this business:

Because it came up on Instagram, I wasn't looking for anything but saw it and it was perfect.

Reason I chose this product:

The words were perfect.

Quality

Date of experience: April 19, 2024

Found what I wanted
February 10th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because it came up

Date of experience: February 10, 2024

Thumbnail of user pennyw334
Texas
2 reviews
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

I missed the return period by just a few days as some of the clothes I ordered were too big and wanted an exchange or a refund and id order the same items in a different size. They at first turned me down and said I was SOL but after I raised some cane they offered me $5 to shop again on their site. Total joke.

refund exchange policy a joke

Reason I chose this business:

Clothes were cute and inexpensive.

Service
Quality

Date of experience: February 16, 2024

Thumbnail of user jana502
New Zealand
1 review
0 helpful votes
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March 21st, 2024
Verified purchase

Not good as the size isn't quite right and confirmed not good idea to order clothes from overseas as the sizes vary so much.Never again.Third time unlucky 🤷‍

Reason I chose this business:

Saw it online

Reason I chose this product:

Liked the photo of the top

Quality

Date of experience: March 11, 2024

Thumbnail of user davet1191
GB
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase
• Updated review

It took nearly 6 weeks to get items ordered when I paid fir 3 to 8 days delivery and was with me chasing. Do not use this company if you expect a decent level of service. Never again for
me.

The worst you can get, a complete wad of time .

Reason I chose this business:

The website looked good, how wrong was I

Reason I chose this product:

They looked nice

Service
Quality

Date of experience: February 25, 2024

Very easy to order
January 18th, 2024
Verified site experience
• Previous review

Date of experience: January 18, 2024

Thumbnail of user wendyr932
Canada
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

Over a month still haven't received my order. Reaching out they said two items were out of stock. No notifications about delays.

Horrible. Follow up was slow.

Service
Quality

Date of experience: March 24, 2024

Thumbnail of user iwonag10
Australia
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase

Other halfway cheap looking. The white dress in my order looks cheap and tacky but the pink one is lovely and fits well.

Reason I chose this business:

Popped up on facebook

Reason I chose this product:

Looked nice in pictures shown

Quality

Date of experience: April 3, 2024

Thumbnail of user ellenp382
California
1 review
0 helpful votes
  • Send Message
March 19th, 2024
Verified purchase

My experience was frustrating because I was never sure that it would come to my home and disappointing, because when it finally arrived, it was red and not the brown which I had ordered.

I have not heard back from them yet.

Reason I chose this business:

I ordered from IVRose because their site had the best product which I was searching for on line.

Reason I chose this product:

I ordered from IVRose because their site had the best product which I was searching for on line.

Service
Quality

Date of experience: March 9, 2024

Thumbnail of user staciea21
New York
2 reviews
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

First Time…not sure about shopping again. The shipment was weeks late and there was too mush hassle for a refund.

Reason I chose this business:

Google search

Service
Quality

Date of experience: March 21, 2024

Thumbnail of user ellenc589
Canada
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

I have been waiting for close two months for my order and still haven't gotten it can't say much more

Quality

Date of experience: March 19, 2024

Thumbnail of user raymondk411
Nebraska
1 review
0 helpful votes
  • Send Message
January 17th, 2024
Verified purchase

Placed order for Christmas Fluffy Hooded Costume Babydoll on 13 Dec 2023 to give as a Christmas gift. Didn't receive item until second week of January (1 month). With that said, the costume was well made and packaged. Probably won't purchase from IVRose again only because of delivery time.

Reason I chose this business:

Ads on Facebook

Reason I chose this product:

The costume looked nice and well made.

Quality

Date of experience: January 17, 2024

Thumbnail of user sibert
Minnesota
1 review
0 helpful votes
  • Send Message
February 28th, 2022
Verified purchase

I ordered two pieces of lingerie because of an ad. Both were way too big even after I took my measurements. They both have faux fur on them and they literally drop everywhere (I moved them from the packaging to the drawer and feathers are everywhere). The quality is poor as well and the material made me very itchy and super uncomfortable. To top it off, customer service is slow and their return period is 14 days from delivery, even though my package did not see my doorstep when they said it did. Buy regular priced items so you receive better quality. This is just like the wish app but more expensive.

Tip for consumers:
Spend your money for actual quality items

Products used:
Lingerie

* IVRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality

Date of experience: January 29, 2022

Thumbnail of user deborahe1110
GB
1 review
0 helpful votes
  • Send Message
December 13th, 2023
Verified purchase

Top was out of stock but they let me know and said they'd send it as soon as it became available, they did, spoke to a lovely lady who couldn't have been nicer or more efficient delighted with them, great service but also very personable.

Fantastic can’t fault them

Reason I chose this business:

Love the clothes

Reason I chose this product:

Really pretty

Service
Quality

Date of experience: December 13, 2023

Thumbnail of user gdssss
California
2 reviews
12 helpful votes
  • Send Message
March 26th, 2019

I first off want to say I never write reviews but ivrose deserves an excellent review. I now only buy my clothes from this company. I want to thank ivrose for having such a wide variety of NICE clothes for plus size, Your company makes me feel great with my body and I love the fact that you promote all sizes. You are one of rare companies that do so and this is why I will encourage your brand.

Date of experience: March 26, 2019

Thumbnail of user willavenea
Germany
2 reviews
6 helpful votes
  • Send Message
September 5th, 2019

Saw something advertised (cant remember where) and thought I would give IVROSE a try. Always nervous using unknown online shopping sites at first, but there was no need for worry at all. The product is of really high quality and really original in design.

Date of experience: September 5, 2019

Thumbnail of user snows5
California
2 reviews
8 helpful votes
  • Send Message
July 16th, 2019

It was my first time ordering from Ivrose and I couldnt recommend the website more. It came a few weeks earlier than expected delivery date. I ordered two dresses and they were the best quality, they are stunning and fit perfect. I am definitely buying my dress from now on of Ivrose. The prices are really affordable. Will definitely be purchasing more items in the future.

Date of experience: July 15, 2019

Thumbnail of user andreasr5
California
2 reviews
0 helpful votes
  • Send Message
April 7th, 2017

I enjoy shopping here. I find just what I need and at great prices. Everything is packed well and the shipping is fast. When I am in need of something it's great being able to get it without leaving Home... I am VERY pleased...
THANKS... WELL DONE! This is by far the best website out there. You can find anything you want as well as get new ideas. If you haven't tried it you don't know what you are missing.

Service
Value
Shipping
Quality

Date of experience: April 5, 2017

Thumbnail of user snowg1
California
3 reviews
2 helpful votes
  • Send Message
May 31st, 2019

This shop sells gently used items for a very good discount! And off season clearances are outstanding! (See, you can tell I love it because I was compelled to use exclamation points at the end of all my sentences.)

Service
Value
Shipping
Quality

Date of experience: May 31, 2019

Thumbnail of user erinw301
Canada
1 review
0 helpful votes
  • Send Message
June 4th, 2021
Verified purchase

Clothing was surprisingly very cute and good quality. My shipment arrived in less than 2 weeks. I accidentally ordered something 1 size too big and customer service took care of it right away, no problems!

I ordered myself a size larger by accident and it was resolved to my satisfaction right away.

Reason I chose this business:

Great styles, AFFORDABLE! Also, I can never find anything I actually like at malls or local stores and boutiques. I have found so many items I love in IVRose, and there are always new items popping up!

Reason I chose this product:

Cuz I like super cute sh*t!

Service
Quality

Date of experience: June 4, 2021

Thumbnail of user susanm399
Florida
2 reviews
0 helpful votes
  • Send Message
January 24th, 2018

Beautiful dress, perfect fit, made well, love it! Important to compare US size on size conversion chart. Great feedback from company when I checked with them via FB messenger. Would use IVRose again & recommend to others! Thanks!

Date of experience: January 24, 2018

Thumbnail of user nate11
Australia
1 review
0 helpful votes
  • Send Message
August 3rd, 2022
Verified purchase

Fast shipping, garments are exactly as pictured, fabric is a little thinner on some than l expected, they all fit perfectly the sizing guide was spot on overall very happy with everything and l will definitely purchase from here again

Reason I chose this business:

Instagram add

Date of experience: August 3, 2022

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From the business

Shop IVRose - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Jumpsuits, Swimwear, Tops and More. Free Shipping World Wide.

Company Representative

Thumbnail of user chengc1
ChicME O.

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3.1
5,249 reviews
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