How do I use Shoprunner with J Jill? When I want to return something, do I simply place it in a box and mail? Any instructions?

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How do I use Shoprunner with J Jill? When I want to return something, do I simply place it in a box and mail? Any instructions?

asked by Paulette M. on 5/16/19

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Bridgett H. [J.Jill Rep] · Answer 1 · 2019-05-17T07:11Z

Bridgett H. [J.Jill Rep]

on 5/17/19

Hi Paulette, you will be prompted to sign into your ShopRunner account via our checkout page when placing an order. Please visit our guest order status page or sign into your MyAccount to initiate the return process. You will prompted to print a label and invoice. If you have further questions please don't hesitate to use our Live Chat feature. -Bridgett

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Barbara Berkowitz S. · Answer 2 · 2022-04-30T07:07Z

Barbara Berkowitz S.

on 4/30/22

Read your J. Jill instructions. It does not matter, I have found, if you use "ShopRunner" when checking out.

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J.Jill Questions & Answers

How do I use Shoprunner with J Jill? When I want to return something, do I simply place it in a box and mail? Any instructions?

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