J.Jill Questions & Answers

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I've noticed that the clothes in their store are sometimes smaller (same size) than the ones ordered online. Why is that?

asked by Maureen K. on 5/25/19

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More questions about J.Jill

Why am I being denied access to J. Jill site, catalogue, etc?
Is online shopping still available, I never receive catalogs anymore.
Hi, I purchased a Juno boat neck pullover from The shops at Wisconsin Place in Chevy Chase, Md and I am extremely disappointed with the quality.
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I bought 2 cardigans around 2-3 months ago. They're both pilling already. I wore them 4 x each. Can I return an item for poor quality past 90 days?
Why are their clothes sometimes smaller at their store, than ordered online?
How do I use Shoprunner with J Jill? When I want to return something, do I simply place it in a box and mail? Any instructions?
Why have all customer reviews been eliminated?
Why have all the customer reviews disappeared? This is very odd in today's day and age.

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